sync

How can I keep contacts from being added to my phone?

Episode 1211

Rock On from Riverside, CA

Rock On recently had a contact mysteriously show up in her contacts list on her new Android phone. Leo suspects that it's through Google Contacts. If she deletes them from Google contacts, it'll be synced and deleted from her phone as well. It could also be Facebook that's populating her contacts as well. Once that's deleted, it shouldn't come back. She also may want to check with her carrier to see if they're syncing her contacts as well.

Why is Microsoft's Backup Utility not completing the backup?

Episode 1210

Richard from Southern California

Richard can't do a backup -- it just stops. Leo suggests running "ChkDisk" to see that everything is OK with the data. But Leo also says that Microsoft's backup program isn't all that great because it dumps all of the data into one giant furball of 1s and 0s. That means it has a single point of failure. And there's no way to know if it has it all of the data or not.

How can I sync my contacts to the cloud properly?

Episode 1190

Diana from Laguna Beach, CA

Diana bought a new Apple iPhone 5. The Apple store employee merged her contacts, but every contact in her phone was from iCloud and not her personal contacts. Leo says that's probably true. He assumed that Diana's phone was backed up, and it wasn't. Going forward, Diana should continue to backup to iCloud so if she loses her phone, she'll still have her contacts. She should just clean it up first. Then back up her contacts to the Cloud and have it continue to backup regularly.

What's the best personal cloud storage solution?

File Transporter

Episode 1142

Richard from Los Angeles, CA

Richard is looking to get a personal cloud device. He's wondering if he can store virtually anything in his computer in it. Leo says he could, but he wouldn't. There are a lot of options including one from Western Digital, PogoPlug, and File Transporter. The idea of having a personal cloud solution like this is that Richard would own the drive that all the data is stored on.

How can I sync my NAS drive with Google Drive?

Netgear Stora NAS

Episode 1134

Kevin from Ontario, Canada

Kevin has a NetGear Stora NAS drive and it's not backing up the way he wants it to. He uses Google Drive and it's not syncing to it. Leo says that Google Drive is syncing to the local computer and not the NAS. If he sees the NAS mounted on his computer, then he should get the NAS and the local computer synced first. Since Kevin uses a Mac, Leo uses ChronoSync but Super Duper is good too.