super duper

Is my SSD drive failing?

Episode 1519

Mike from Dana Point, CA

Mike upgraded his computer with an SSD hard drive and after two years, he's getting a drive failure error. SuperDuper said that his hard drive was failing, and won't run. But Crucial, the drive manufacturer says that it isn't and could charge him $500 should they look at it and there's nothing wrong. Leo says it could be a false positive on the part of Super Duper. SuperDuper's SMART technology feature is designed to predict when your drive is going to fail. Problem is, it's not all that smart.

Is WhatsApp secure?

WhatsApp

Episode 1516

Patrick from Palo Alto, CA

Patrick uses WhatsApp, but he's concerned about security on his phone. Leo says that the danger isn't that the app will be malicious. It's a safe app if he gets it from the Google Play or iOS App stores. But it is owned by Facebook, and they will use his data for advertising. It isn't using personal details, but some details such as search data, likes, and keywords.

Patrick is also worried that his old iPad isn't being updated anymore. Leo says that while he won't get the most recent iOS, the security updates will continue. Nothing to worry about there.

Should I reformat my hard drive to speed it up?

Apple iMacs

Episode 1493

Dana from Rancho Santa Margarita, CA

Dana wants to know if he should reformat his iMac hard drive to make it run faster. Leo says often that's the best thing to do. Since Dave has a bootable image from Super Duper, he can do it and be back up in minutes. He should just boot from the image, then copy the image to his hard drive and he'll be back up. Sometimes it just takes a little spring cleaning. Better yet — he can get an SSD and use the hard drive as his data drive. His computer will be a lot faster with that.

Does Time Machine work with the new APFS file system on my Mac?

SuperDuper

Episode 1429

Eric from Bridgewater, MA

Eric converted to High Sierra on his Mac and chose APFS on Time Machine. Now he's got trouble. Leo says that Apple cautioned not to do that. Can he at least downgrade? Leo says that the good news is there was no data lost, so he could format it to downgrade from APFS and then let it backup again. Eric should check out this article at macobserver on how to use Time Machine with APFS. He shouldn't convert to APFS if he has a Fusion drive just yet.

What is a good alternative to Apple Time Machine?

SuperDuper

Episode 1417

Chris from Miami, FL

Chris says that his Time Machine won't let him set when the backup happens. It just does it when it wants to. Are there any alternatives? Leo says that SuperDuper is a better option. It can not only back up his internal drive, but it can make his external drive bootable so that if his hard drive dies, he'll be back up and running within minutes or even seconds!

Are there cameras using buttons and knobs these days?

Fuji X-T2

Episode 1416

Dale from Santa Monica, CA

Dale says that the Fuji X-T2 and he says that most adjustments can be made without the menu settings. They have dials and buttons like the old days. Leo says that seems to be the trend now, going back to physical dials to make changes while shooting, and you can even reassign and program buttons for your most often used settings. It's mostly in higher end cameras, though. Leo says that they look like the old retro style film cameras and he loves that.

Why isn't Time Machine backing up my data?

Super Duper

Episode 1406

Brian from Orange County, CA

Brian is a wedding videographer and he's noticed that Time Machine hasn't been backing up his footage for about a year. Leo says that the first thing Brian should do is stop using Apple's Time Machine. It's terrible and everyone knows it. Leo says that Brian should rethink his strategy because he's a professional and It's even more important that he doesn't lose data. Leo advises reading Peter Krogh's DAM Book. He can also go to DPBestflow.org. He should look under resources.

What's the difference between backup and sync?

Episode 1225

Jonathan from Pittsburgh, PA

Jonathan is having trouble backing up his Mac. He backs up to one with Time Machine and one with Super Duper. He formatted his hard drive to do a clean install. When he plugs in his backup drive, will it sync and wipe out what he has? Leo says backups will never delete anything from the backup. It just adds to it. Then he can restore to his source drive for that very reason.