streaming

How can I listen to the radio with terrible reception?

Episode 1362

Ray from Playa Del Rey, CA
Amazon Echo Dot

Ray can't get a decent AM radio signal where he lives. What can he do? Leo says that streaming is a better option. He can stream using iHeartRadio, Tune In, or even just going to a station's website. Or he can get a better AM antenna that he can plug into his radio. CCrane is the best place to go.

Another idea is to get an Amazon Echo Dot, hook it up to the stereo, and then listen to radio that way.

Why doesn't my Roku have accessibility features?

Episode 1360

Larry from Sherman Oaks, CA
Roku Ultra

Larry is vision impaired. He got a Roku and installed it, but it has no accessibility option as advertised. He updated the firmware to get it, and then it downgraded itself. He's frustrated because Roku's tech support is terrible.

Leo says it's no excuse for Roku to not offer accessibility and support for their clients. Leo advises contacting Steven Kay at accessibility@roku.com or call 408-556-9391. He's the vice president in charge of accessibility.

FCC Backs Away From Allowing Personal Set Top Cable Boxes

Episode 1360

Ajit Pai being sworn in as FCC Chairman

With the new chairman and his anti net neutrality views, the FCC has changed direction on a rule that would require cable companies to allow users to use third party set top boxes. Leo said it was a great idea, but in reality, cable companies were starting to see the handwriting on the wall that cutting the cable is gathering speed. The FCC has also allowed for zero rating, where you can get free data if you watch streaming from partnered services.

Why does my tablet buffer when I stream?

Episode 1357

Bret from Wood-Ridge, NJ
TWiT YouTube Live

Bret says that watching the TWiT Stream on his tablet buffers while his desktop doesn't. Leo says that the tablet is likely not powerful enough and has to buffer. It fills up the memory with frames so he can stay ahead of the stream, and if he's watching a higher resolution stream, that takes up even more room. His PC has larger memory buffers to handle it with no hesitation, but it can buffer as well, depending on the network traffic. Both will also get dropped packets.

How can I get my Slingbox to work again?

Episode 1353

Mike from Newport Beach,CA
Slingbox

Mike bought a Slingbox about six years ago and it worked great as he traveled the world. But now with iOS 10, it doesn't work. So now he has to bring along another iPad with the old version of iOS 9 on it. Leo says that's likely going to be the only fix. Dish bought Sling and converted it to a TV service. Now it's effectively 'end of life' for the previous hardware because they want people to spend $10 a month to stream it.

Why does Netflix crash on my smart TV?

Episode 1352

Sandy from Orange County, CA
Roku Ultra

When Sandy tries to stream Netflix on her Sony Smart TV, the app crashes. Leo suspects that the app has become corrupted, and it appears to be a common problem on Bravia TVs. A refresh of the firmware should solve the problem. The OS in Smart TVs is terrible, though, which is why Leo always recommends using a Roku, Apple TV, or even the PlayStation to stream Netflix.