startup

How to Identify Bootup Problems

Slow bootup times have always plagued many Windows computers, and it can often be tricky to figure out what causes it. Often times, it's as simple as a hard drive going bad. When hard drives start to wear out, the operating system can have difficulty reading all of the sectors on it. If it happens to come across bad sectors during the bootup process, it will have to repeatedly attempt to read that sector until it finally works. This can extend the time it takes to boot the PC up by several minutes.

Why do I get a popup to open a file?

Episode 1319

Tim from LaHabra, CA

Tim has a message popping up that asks which app to open a file with. It happens automatically and he doesn't know what file it is. Leo says that's disconcerting. Leo suspects AdWare or worse! There's something on his system that is running in the background and the antivirus can't kill it. He'll have to figure out what the app is that's starting up. He'll have to expect that his system has been compromised, though, and the only real way to be sure he's gotten rid of the malware is to backup his data, wipe his hard drive, and reinstall Windows.