Larry's sister had her hard drive fail. Her backup isn't responding and it seems like her hard drive may be "locked." Leo says that doesn't make sense at all. If she made an image of the drive, she should be able to blast it onto another drive pretty easily, and Acronis should handle it. And unless she was locking her drive before, there's no reason it would be locked now. So more likely, if the recovery failed, then it could have messed up her SSD because the installation didn't finish. Leo recommends getting a new copy of Windows and format and reinstall.
Steve is getting a gaming computer for work because it's powerful enough to do 3D design for dental implants. What should he get? Leo says it largely depends on what the software supports in the way of minimum hardware. A quad-core i7 with 16GB of RAM and a dedicated GPU (GTX 650 or above) should be enough for Blue Sky Bio. A basic or mid-level gaming system would probably work. He doesn't need to break the bank and pack it with specs.
Rich is a long time Mac user, and he's been using Quicken 2007. He's recently been having issues using it with macOS High Sierra. Leo says that having a dedicated Quicken machine running Sierra would be a good way to take care of his data through Quicken, and using an SSD will make it last a good, long while. The real deal is the battery of his older laptop. It'll eventually need to be replaced. But Rich should be able to get another 10 years out of it.
Deke is trying to breathe life into his older computer and wants to install a M.2 SSD drive into it. Leo says that's more expensive, and if he's using SATA III, he's better off with a Samsung 950 EVO SSD. An M.2 drive is only going to be as fast as his bus. So if he doesn't have a faster bus, then save some money and get an EVO SSD drive.
G Scott has a Microsoft Surface and wants to remove the hybrid drive. Leo says the best idea is to use SSDs. He should get a fast one for his M.2 drive and the slower SSD for the secondary drive.
Jim is getting a new hard drive to replace his old one. How can he transfer everything over? Leo says that his hard drive will come with an app that will enable him to make a bit-for-bit, sector-by-sector copy from the old drive to the new drive. But Leo also recommends getting an SSD for his OS and programs, and then use a standard spinning hard drive for his data.
Stuart is a long time user of Norton Ghost. He just put a solid state drive into his laptop, and needs to crate a bootable version. Leo says that it's usually better to use the utility that comes with his SSD. It makes a bit for bit copy of his old hard drive. Western Digital and Seagate both make them and he can probably download them from their websites without having to buy another drive.
G Scott bought the Microsoft Surface Studio computer when it came out and got it with an i7. But it's sluggish when running Excel and other apps. Leo has a hunch that the hybrid hard drive is causing the slow down. Intel created the Fusion drive and it's never really paid off in performance. Leo had the drive replaced with an M.2 MVE connected SSD drive. Know How has a video on how to do it here.
Marshall has a friend who needs to reinstall Windows 10. Leo says to download the Microsoft Media Installer and install it on a thumb drive. That will then enable him to install the OS from USB. Marshall says he's having trouble because it can't see his hard drive. Leo says that it sounds like it's a hybrid drive and Marshall may need to update his drivers in order to install. Leo says that Intel's 32GB SSDs were hybrid drives paired with a spinning hard drive. It's not a good solution at all. The OS is going to see two drives instead of one and when he goes to install, it may have issues.
Jody has an old iMac with a 2.66GHz dual core processor. Leo says that's still a useful computer, even with its age. Jody says Lightroom stalls on it. Leo says that's more the fault of Lightroom. But a new iMac would also give him a larger screen and far more accurate color depiction. A new iMac will still have its hands full with Lightroom because its just a pig with memory resources. It's poorly written for today's modern platforms. Here's what to try before Jody buys a new iMac: Install a Solid State Drive (SSD). That will speed up the performance dramatically.