spam

Why am I having issues with text spam and how to get rid of it?

Larry from Palm Springs, CA

Episode 1440

Larry says that Google Maps thinks he's still living at his old home. He's since moved and he wants to know how to reset it. Leo says to use those three lines int he upper r/h corner and select "your places." Then you can edit or delete them.

True Caller also use to take good care of his spam messages. But now that he has Android, it's affecting his messages. Again, Leo says that in the settings you can disable the message app you're using. The Messages plus text app is causing it and you can delete it. Then messages will default to the Google Messenger. Then you'll be OK.

Why am I having issues with text spam and how to get rid of it?

Larry from Palm Springs, CA

Episode 1440

Larry says that Google Maps thinks he's still living at his old home. He's since moved and he wants to know how to reset it. Leo says to use those three lines int he upper r/h corner and select "your places." Then you can edit or delete them.

True Caller also use to take good care of his spam messages. But now that he has Android, it's affecting his messages. Again, Leo says that in the settings you can disable the message app you're using. The Messages plus text app is causing it and you can delete it. Then messages will default to the Google Messenger. Then you'll be OK.

How can I send text messages to large lists?

Episode 1438

Alexandra from Fullerton, CA
Texting

Alexandra works for a non-profit and she's having issues sending text messages to large lists of clients. There's now a limit of only 10 per text. Leo says the same thing happened with email. It's all because of spam, so they're limiting it. That's why Leo recommends a mass text service. Leo recommends EasyTexting.com. They offer low cost or even free service for non-profits.

Why am I getting a ton of bounced messages from people I don't know?

Episode 1433

Vic from San Diego, CA
Gmail

Vic is bombarded by email addresses that an email can't be delivered. Leo says that Vic's email has been "spoofed" by spammers and that they have been using his in the From address line. The bad news is that there's really nothing he can do about it. The good news is, it usually stops shortly as they move on to another email address to spoof. He can set up a filter to send those emails to the trash and never see them, though. He should use "Mailer Daemon" as the criteria. That's usually what sends the bounced spam message.

How can I stop my phone number getting spoofed by spammers?

Episode 1402

Shannon from Wayne, NE
Phone key pad

Shannon is having issues with his neighbors getting a lot of robocalls from his number. Leo says that's called Neighbor Spamming and it's illegal. They can easily spoof his phone number in the caller ID to do it. But since it's done from overseas, there's no real way to stop it legally. The only saving grace is that it will move on to another number eventually.

Why do I get calls that ring once before going to voicemail?

Chris from Florida

Episode 1318

Chris also wants to know why a call will ring once and then go directly to voicemail. Leo says that's an odd one and he has this happen too. Is it something the telemarketers have figured out? It could be carrier specific. Chris can sign up with the DoNotCall registry but that won't stop telemarketers from outside the country. Another option is to use Google Voice for everything, then he can program Voice to forward telemarketer calls directly to voicemail or reject them altogether.