Social Media

Why does my iPhone screen go black when using Facebook?

Episode 1505

George from Victor, MT
Apple iPhone 7 and 7 Plus

George has an iPhone 7 Plus and the screen goes black when he's in Facebook. Leo says that it's possible that his case could be squeezing the phone, causing it to shut down. Also, restarting the phone once a week will clear out any code that could cause problems.

Scooter X says that in iOS 9, there was an issue where Facebook would go dark. So George should make sure he's updated. While he's at it, he should just uninstall Facebook and download and reinstall the app. There could be a problem with Facebook. There was something similar happening a few years ago.

How can I fundraise using Facebook?

Episode 1501

Florentina from Spain
Facebook

Florentina lost her home recently and wants to use Facebook to raise money to get into a new place. Leo says that Facebook is ideal for that because everyone is there and she can run her campaign directly from her feed. She should go to facebook.com/fundraisers. She can do everything from non-profit fundraising to personal campaigns for emergency purposes, which this certainly qualifies. Another option is GoFundMe.com.

Why can't I post a news article on Facebook?

Episode 1491

Joy from Santa Cruz, CA
Facebook

Joy was trying to post an article on Facebook and got a message that it was blocked according to the EU GDPR regulations. Leo says that Facebook may have thought she was in the EU and would fall under those rules. So Facebook blocked the article. But it may be that Facebook is blocking articles related from European sources. Some news agencies may be blocking EU IP addresses in order to skirt GDPR regulations.

Why isn't scrolling working properly when I visit Facebook?

Episode 1482

Jerry from Anaheim, CA
Facebook

When visits Facebook, he's been having issues where the page scrolls on its own. Leo says if it happened everywhere, it could be a stuck down key, but since it only happens on Facebook, that's an indicator for software. Could someone be taking over his account? Leo says probably not. Just in case, however, he should go into his Facebook settings and turn on 2nd factor authentication. Then if someone tries to hack his account, it'll send him a notification asking if he's logging in. If it's not him, they can't log in.

How can I use the internet in China?

Episode 1475

Mike from Tiburon, CA
Map of China

Mike is going to China and wants to know how he can use Gmail, Facebook or Twitter. Leo says that it changes all the time depending on the social unrest that's going on. There is a Wikipedia page that will show him. One thing he can do is create a Yahoo Mail account, have Gmail fetch it, and then use that. It's a workaround but it can work. He may be able to go to the .CN versions of websites, though.

Why Leo Quit Facebook

Episode 1472

Facebook

Tired of the intrusion into his privacy, Leo decided to quit Facebook last night. Leo says that when Facebook users take quizes on Facebook, the quiz maker gets access to all of your personal information, as well as the information of your friends — without their consent. Leo says Facebook refuses to do anything about it.