Social Media

Why won't Facebook let me log into my second account?

Episode 1519

Caller from California

Caller is having trouble accessing her second Facebook account. Leo says that Facebook has locked one out. Leo says that Facebook doesn't want you to have multiple accounts, though many do. What Leo recommends is using separate browsers (like Chrome and Firefox) for each Facebook account. Or, you can completely log out and then clear your cookies, you can re-log in with the second account.

Twitter Purges A Million Bots, Gets Punished by Wall Street

Twitter login

Episode 1510

Twitter purged over a million bots and fake accounts, and Wall Street reacted by a 20% loss in Twitter's stock value. The reason? The Social Media giant is contracting, not growing. Or, in reality, the perception of Twitter's actual active users is far less than Wall Street likes and as such, many investors sold their stock.

Read the full story at cnbc.com.

Twitter & Facebook take stock hits

Episode 1509

Twitter banned a ton of fake accounts this quarter, and as a result, not only lost 1 million active users, but also saw their stock take a dump. Even though they made $20 million in the process. But Wall Street says that Twitter isn't growing, and as a result, the value declined. Even Facebook took a hit this week, in the single largest stock loss in Wall Street trading history. $120 Billion in lost value. Mark Zuckerberg lost over half his personal wealth. But Leo says he'll likely bounce back over time.

Why does my iPhone screen go black when using Facebook?

Apple iPhone 7 and 7 Plus

Episode 1505

George from Victor, MT

George has an iPhone 7 Plus and the screen goes black when he's in Facebook. Leo says that it's possible that his case could be squeezing the phone, causing it to shut down. Also, restarting the phone once a week will clear out any code that could cause problems.

Scooter X says that in iOS 9, there was an issue where Facebook would go dark. So George should make sure he's updated. While he's at it, he should just uninstall Facebook and download and reinstall the app. There could be a problem with Facebook. There was something similar happening a few years ago.

How can I fundraise using Facebook?

Facebook

Episode 1501

Florentina from Spain

Florentina lost her home recently and wants to use Facebook to raise money to get into a new place. Leo says that Facebook is ideal for that because everyone is there and she can run her campaign directly from her feed. She should go to facebook.com/fundraisers. She can do everything from non-profit fundraising to personal campaigns for emergency purposes, which this certainly qualifies. Another option is GoFundMe.com.

Why can't I post a news article on Facebook?

Facebook

Episode 1491

Joy from Santa Cruz, CA

Joy was trying to post an article on Facebook and got a message that it was blocked according to the EU GDPR regulations. Leo says that Facebook may have thought she was in the EU and would fall under those rules. So Facebook blocked the article. But it may be that Facebook is blocking articles related from European sources. Some news agencies may be blocking EU IP addresses in order to skirt GDPR regulations.

Why isn't scrolling working properly when I visit Facebook?

Facebook

Episode 1482

Jerry from Anaheim, CA

When visits Facebook, he's been having issues where the page scrolls on its own. Leo says if it happened everywhere, it could be a stuck down key, but since it only happens on Facebook, that's an indicator for software. Could someone be taking over his account? Leo says probably not. Just in case, however, he should go into his Facebook settings and turn on 2nd factor authentication. Then if someone tries to hack his account, it'll send him a notification asking if he's logging in. If it's not him, they can't log in.