Tracy's phone crashed on her and she lost her data. She now has google photos, but she's noticed it's not backing up every photo. Leo says to check the backup and sync settings in the app. If you have "only backup on wifi" enabled, it will only backup when it's connected to wifi. Also make sure that you're backing up from all your possible device folders. If you have unlimited data, you can enable backup while on cellular. You may also be turning off cellular to save bandwidth on some apps like Google Photos.
Von wants to know if the Panasonic Toughbook is legit. Leo says they're not only legit, they're MilSpec, which is the toughest standard there is. The tradeoff is that they're pretty heavy. One alternative is the Dell XPS. It's not nearly as durable as a toughbook, but it's a solid laptop. Just don't drive over it.
Valerie wants to know if there's any good Walkie Talkie apps for smartphones. Leo says that feature was killed with the smartphone, but Voxer is one that still does it. It even works with the Apple Watch. It's been superceeded with Facebook Messenger and Apple Messages since you can just send audio recordings there now as well. Everyone in the chatroom says Facebook Messenger is the way to go. The downside is that everyone has to use the same one.
Ian wants to know how safe VPNs are. Leo says that VPNs will create an encrypted tunnel for the internet, but only to the VPN network you use. Sooner or later the data still has to run out into the public internet. And you have to trust that VPN company with your sensitive data.
Samsung announced the Galaxy Note 7 this week. When the first Note came out, it was ridiculed for being way too big, but now it's common. It's popular for the bigger screens and for the improved battery life over smaller phones. People were surprised at the Samsung announcement because they expected the battery in the Note 7 to be smaller, when it actually will be bigger. While the original Note had a removable battery, the previous Note 5 did not. It also did not have an SD card slot for memory expansion.
Terri has an old Razor flip phone and it's about to be disabled by AT&T. Leo says that if AT&T is doing that for network reasons, then they should give her a free phone to replace it. She should be able to get another flip phone if she wants. If Terri wants a smart phone, then she'll have to remember it will cost a lot more with the data plan. If she's ready for that, she'll be able to do a lot more with it. Leo recommends having her son take her to the AT&T store and see what the options are. She could go pay as she goes, or get a 2 year data plan.
HTC has hit its stride again with its newest smartphone, the HTC 10. It has an aluminum body, much like the previous HTC phones, which is nice as opposed to the glass backs of the Galaxy phones from Samsung. The HTC 10 will be a little more robust because of that. It has an LCD screen, not OLED, but it is very nice. It has a Qualcomm Snapdragon 820 processor, which is a big improvement over the lackluster Snapdragon 810 processor in last year's Android handsets. It's fast, cool, and energy efficient.
President Obama at SXSW on Friday said that smartphones can't be allowed to be black boxes, inaccessible to government. He said you can't take an absolutist view on this. "So if your bargain is strong encryption, no matter what, that we can and should in fact create 'black boxes,' then that I think does not strike the kind of balance that we have lived with for 200, 300 years, and it's fetishizing our phones above every other value."
The problem with this is that the math is done -- cryptography exists. And there's nothing anyone can do to stop that.
Nextbit is a company founded by a former designer of the HTC One along with a couple of ex Google Android developers. They raised money from venture capitalists and then went to Kickstarter and raised a few million more for a new Android phone called the Robin. It comes in two colors: Mint and Midnight Blue. It's made of soft plastic, not metal. It has hard, square edges. Like the HTC One, it has front-facing stereo speakers. The fingerprint reader is the power button on the side of the phone.
Ginger is ready to buy her first smartphone. She's with Sprint, but she's thinking of moving to Verizon. Leo says it depends on her location for what carrier is best. One service that Leo uses is Google Fi. It uses Sprint, T-Mobile or Wi-Fi.
Leo suggests going to fi.google.com to request an invitation. The service is limited to phones to Google's pure Nexus line. But for the first smartphone, Leo usually recommends an iPhone. Leo suggests choosing her carrier and then deciding which phone from there.