smartphones

Can I get a Qi wireless charger for my phone?

Clarence from Palm Springs, CA

Episode 1215

Clarence just let go of his Samsung Galaxy S3 because the microUSB port was loose and it wouldn't charge. So it's time to get a new phone. He can pick up a Samsung Galaxy S 5 or a Note 4. Leo says that the Note 4 is a great phone and that's the one to get. He can get a charger cover that supports Qi. It's a great charger. Should he "Frankenstein" a system together and DIY it? Leo says he could. He did that on the Note 3, but the negative is that it makes it harder to remove and replace the battery.

How can I transfer images from an old Palm Pixi?

Karen from Ventura, CA

Episode 1213

Karen is trying to transfer pictures from an old Palm Pixi phone to her laptop but she gets an error message about having too many cards open. Leo says that the phone Karen is using runs WebOS and that likely means there is a memory issue. She should close all unneeded apps except for the one used to transfer the photos. Support is going to be difficult for it. If the computer sees the phone as a drive, then she can just drag and drop. But if it doesn't, Karen may need drivers to support it. Another option is to email or text the images to herself.

How much of a data plan do I need?

Jack from La Junta, CO

Episode 1189

Jack is getting his first smartphone with a data plan. Which plan should he get? Leo says that rule of thumb is, unless he's watching a lot of video, he's probably only going to go through 3-4 GB a month. Is 40GB too much of a plan? Leo says he doesn't know of such a plan and it could be that he's confusing throughput with data caps. He should check the website for their available plans.