Tiffany has a government issue Kyocera Smartphone and all she can do is use it for phone calls. Leo says it's likely a carrier issue. The basic service is free, but she probably has to pay for the extras.
Mike would like to have a cellphone that he can use over multiple carriers. Leo says that while everyone is moving to LTE and Voice Over LTE, we're not there yet. Half the phones are CDMA, the other are GSM. Verizon has a SIM card for modern LTE supported phones that will work over any network except Sprint. And the phones are unlocked by FCC mandate. So that's probably Mike's best bet.
Carlos wants to know if his iPhone can pair to multiple bluetooth devices. Leo says yes! It's been a standard capability for awhile in smartphones now. Leo also recommends over the ear bluetooth headphones.
Motorola makes great wireless headphones, as does LG. The Motorola S10HD are about $40, and they go around the neck and house the batteries for longer battery life. He'll also want headphones that support the high quality stereo profile called 'A2DP.'
Clinton wants to know if the sound in the Samsung Galaxy Note III is as good as the iPod. Leo says yes, it is. He can test the sound with his headphones to automatically adjust the sound to his hearing, which makes it even better. The only difference may be storage, but he can use an SD card in the Note for music. That's why the iPod no longer is sold -- the smartphone is a great music player.
Craig emails back and forth with someone in Germany, and he needs to be able to translate the German to English. He uses a Kyocera Hydro and finds himself having to write out the emails on paper and then type it into Google Translate. Leo isn't sure if the Kyocera has a copy/paste command, but if it does, he can select the text in the email and then copy and paste it into Google Translate. He can't get the browser on the Kyocera to work properly with Google Translate though, either.
Jason wants to get a new Galaxy Note 4, but he doesn't want to lose his unlimited data plan. Leo says that AT&T is always looking for a reason to take unlimited data away from those who are left using it. And frankly, most people who have it don't use that much data and they're really paying for what they don't use. Either Jason could get a plan that would cover the data he uses, or he could go to T-Mobile and get unlimited. Most of their plans are unlimited, but would throttle his speeds after he reaches a certain limit.
Teri needs to buy a smartphone but she wonders if she can use a tablet instead. She could then use it to take notes, read eBooks, etc. Should she go iPad or Android? Leo says that a tablet isn't really the right move now since phones are getting larger. They're big enough to read books on, take notes, and use as a calendar as Teri said she wanted. And they take phone calls too, of course.
Sue says it's time to get a new phone. Leo says it's a good time to buy one. The iPhone makes a really good first smartphone and with a new one being announced next week, the time is perfect to get deals on them. Another good option is the Motorola Moto G if you want Android.
Jonathan is ditching his iPhone 5s and moving to T-Mobile. He's trying to decide between the HTC One, the Samsung Galaxy S5 and the Google Nexus 5. Leo says that the Nexus 5 is the pure Google experience with no added "skins" or bloatware. This means it will always get updated right when Google releases a new version of Android. Leo likes the HTC One, but it's a bit smaller. Leo isn't a fan of Samsung because they put too much bloatware on their phones. The Galaxy S5 isn't bad, but has a cheap plastic feel to it.
Bill is having issues with Facebook's latest version of the smartphone app because the videos autoplay and it's hitting his bandwidth caps. Leo says that Facebook is planning to do that so that they can sell advertising on user's feeds. While Leo believes that Facebook needs to monetize in order to pay the bills and stay in operation, it also has a social contract with it's members not to do such things that impact their own bottom line. It's a shame that they don't see that. The good news is, he can go into the settings for his app and turn off autoplay.