smartphones

Is it best to keep my smartphone plugged in whenever possible?

Motorola Moto G4 charging

Episode 1539

Mike from Culver City, CA

Mike has a Motorola G4 and he wants to know if it's best for his battery to keep the phone plugged in whenever possible. There's been articles that claim it's best to do it differently, though. Leo says there's a lot of lore about lithium ion batteries, and Leo isn't even convinced that we understand how they really work. Leo gets his information from BatteryUniversity.com.

Why aren't my text messages sending right away on my iPhone?

Episode 1535

Peter from Toronto, Ontario, Canada

Peter upgraded his iPhone to the latest version of iOS 12, and ever since then, his text messages haven't been sending right away. Leo says the first thing to do is call his carrier. There are two ways messages get sent on an iPhone, however. It's either being sent with iMessage which uses his data, or as an SMS. He's only having this problem with the built-in Messages app, and it's with everyone. Leo thinks it has to do with his wireless carrier.

Why is the clock on my son's AT&T Samsung phone always 2 minutes fast?

Samsung Galaxy S9

Episode 1529

Roger from Upland, CA

Roger's son has a Samsung phone on AT&T, and the clock is always 2 minutes fast. His wife, who has a very similar Samsung phone on the same carrier, keeps perfect time. Leo says there is a setting for Apple Watch where the time could be offset, so there could be a setting for that. Samsung is notorious for putting in a lot of settings, so he should check the date and time settings.

Is a GoPro a good camera for a long trip?

GoPro HERO7 Black

Episode 1527

Thomas from Costa Mesa, CA

Thomas is going on a long trip and wants to document it. Should he get a GoPro? Leo says that he can, but the iPhone is really fantastic for shooting now. How does he backup all that video data? Leo says the best option is iCloud, when he's on the road. 200GB only costs about a buck a month. The advantage is that he doesn't have to think about it, it's automatic. And he can set it to backup only when he has Wi-Fi. Leo took the best pictures on his last trip with his smartphone.

What does my streaming video look better from my smartphone than my desktop?

Logitech C930

Episode 1522

Dave from Paris, CA

Dave is a YouTuber, and when he streams live, it works better using LTE and his smartphone than his webcam and desktop using Wi-Fi. Leo says that in theory, they should be the same. Leo says that his Logitech C930 webcam could be misconfigured. Or, he could consider better lighting. Better lighting is always an improvement and helps the camera to pick exposure, color saturation, etc. At the end of the day, though, his LG smartphone probably just has a better camera.

Samsung Announces Galaxy Note 9

Samsung Galaxy Note 9

Episode 1514

Samsung announced the Galaxy Note 9 on Thursday morning, and it'll be out already on August 24. Leo says the Note phone has a lot of devoted fans, but there's also a lot of people who think it's too big and too expensive. It starts a $999, and goes even higher if you want to get more internal storage. It's a beautiful phone, and slightly larger than the old Galaxy Note 8. Samsung has put a very big 4,000 mAh battery in the Note 9. They're putting in water cooling, though, so it won't get too hot and won't explode. This is the largest battery ever in a Note smartphone.

Why does my iPhone screen go black when using Facebook?

Apple iPhone 7 and 7 Plus

Episode 1505

George from Victor, MT

George has an iPhone 7 Plus and the screen goes black when he's in Facebook. Leo says that it's possible that his case could be squeezing the phone, causing it to shut down. Also, restarting the phone once a week will clear out any code that could cause problems.

Scooter X says that in iOS 9, there was an issue where Facebook would go dark. So George should make sure he's updated. While he's at it, he should just uninstall Facebook and download and reinstall the app. There could be a problem with Facebook. There was something similar happening a few years ago.