smartphones

Why do apps open up when I start up Bluetooth?

Smartphone and computer

Episode 1557

Tom from Toronto, Ontario, Canada

When Tom turns Bluetooth on after having been turned off for awhile, tons of apps start opening up on his phone. What's happening? Leo says that backgrounded apps automatically terminate after a short period. Leo recommends letting the phone manage his apps for him. He doesn't need a third party app to kill them — he should just let the phone do it.

Get Data Off of an Old Android Phone

If you need to transfer your data from an old phone to a new one, there are a few ways to do it. First of all, check to see if your data is already being synced to the cloud. Data such as email, contacts, and calendars are likely already stored with Google or Apple's iCloud. You can verify this by logging into your Google or Apple account from a web browser and checking to see if the data is there.

How can I retrieve deleted data from a smartphone app?

iPhone 5

Episode 1554

Laurie from Burbank, CA

Laurie's father had a security camera that would send videos to his iPhone. They've since been deleted, and he recently passed away, but she wants to find a way to recover them. How can she do that? Leo says that if the videos were deleted off the phone's SD card, they can be recovered. But another option is to look and see if there's a cloud backup option. If there is, the app may have uploaded the video to the cloud. There is a company called Cellebrite that can take the data off the phone as well.

Is it best to keep my smartphone plugged in whenever possible?

Motorola Moto G4 charging

Episode 1539

Mike from Culver City, CA

Mike has a Motorola G4 and he wants to know if it's best for his battery to keep the phone plugged in whenever possible. There's been articles that claim it's best to do it differently, though. Leo says there's a lot of lore about lithium ion batteries, and Leo isn't even convinced that we understand how they really work. Leo gets his information from BatteryUniversity.com.

Why aren't my text messages sending right away on my iPhone?

Episode 1535

Peter from Toronto, Ontario, Canada

Peter upgraded his iPhone to the latest version of iOS 12, and ever since then, his text messages haven't been sending right away. Leo says the first thing to do is call his carrier. There are two ways messages get sent on an iPhone, however. It's either being sent with iMessage which uses his data, or as an SMS. He's only having this problem with the built-in Messages app, and it's with everyone. Leo thinks it has to do with his wireless carrier.

Why is the clock on my son's AT&T Samsung phone always 2 minutes fast?

Samsung Galaxy S9

Episode 1529

Roger from Upland, CA

Roger's son has a Samsung phone on AT&T, and the clock is always 2 minutes fast. His wife, who has a very similar Samsung phone on the same carrier, keeps perfect time. Leo says there is a setting for Apple Watch where the time could be offset, so there could be a setting for that. Samsung is notorious for putting in a lot of settings, so he should check the date and time settings.

Is a GoPro a good camera for a long trip?

GoPro HERO7 Black

Episode 1527

Thomas from Costa Mesa, CA

Thomas is going on a long trip and wants to document it. Should he get a GoPro? Leo says that he can, but the iPhone is really fantastic for shooting now. How does he backup all that video data? Leo says the best option is iCloud, when he's on the road. 200GB only costs about a buck a month. The advantage is that he doesn't have to think about it, it's automatic. And he can set it to backup only when he has Wi-Fi. Leo took the best pictures on his last trip with his smartphone.