Jeff bought a Samsung Smart TV and it's connected to FIOS. Sometimes, though, they connect a laptop to it through HDMI. The TV doesn't like it and jumps back to HDMI 1, though. Leo says that is due to CEC or Consumer Electronics Control, which in theory will switch to the active device. In practice, it's sketchy at best. Some ports may be CEC and some may not be. And Samsung may not call it CEC. Jeff will also have to make sure that CEC is enabled. Another issue is a device going into sleep mode and not grabbing the CEC.
Kim has a smartTV and she wants to add a wireless keyboard. Leo says most smart TVs support Bluetooth keyboards. Kim also has a non-smart TV in her guest room and it has blue lines running through it until it warms up. Leo says thats due to a poor solder on the panel that has to warm up to connect and conduct properly. It's not worth fixing though. So she should just live with it. Will it break soon? Leo says probably not. It's just an annoyance.
Mickie recently bought a Samsung Galaxy TV for streaming, but she can't get the HBO Go or Showtime Go App on it. Leo says that's the problem with the Smart TV -- they won't have all the smart apps she wants. She'll be better off just buying a Roku. What about the Apple TV? Leo has both and the only reason to prefer the AppleTV is if she plans to buy stuff though the Apple ecosystem. Roku, by contrast, has a lot more options, thousands of channels, and it's updatable.
Mike has a pair of Samsung internet enabled TVs. His Internet speed is about 2 Mbps down. He has upgraded his router, but he's still getting a lot of buffering while streaming. Should he upgrade his internet speed? Leo says that may be the best option. The lowest cost internet is on the edge of using video. And as such, Netflix is probably downgrading the quality.
Bob is retired and bought a Vizio TV, but he's a bit confused by all the ports in the back. Leo says that there's an Internet port for accessing the smart functionality, but he can also connect via Wi-Fi. The HDMI port is the port he'll want to use to connect the TV to his cable box. That's really all he needs!
Mike is having trouble connecting to the Sony server on his Sony Bravia HDTV. Leo says sometimes the device can't see Wi-Fi and it'll lose the connection. Mike has a wired bridge though, so is there any other reason this could be happening?
Leo says that Mike should try using another device to see if it works. If he can rule out the bridge and the internet connection, then he can focus on the TV. Mike had to disconnect and re-register. It worked for a day and then stopped again. Leo says at that point, it has to be Sony's issue. Smart TVs leave a bit to be desired, Leo says.
Melissa recently bought a Panasonic 3D Smart TV, but she was told she could only buy a Panasonic keyboard for it.
Leo says that Panasonic recommends the Logitech DiNovo Mini Keyboard, and Logitech makes good stuff. Leo's tried it and he really likes it, and it's not that costly at $88.
Scott is joining us from San Diego and we're talking about smart TVs. Leo just got a new TV and it's pretty much taken the place of his Roku Box. Scott says that's the beauty of smart, internet connected TVs. But the problems are that TVs have different deals with different providers and as such, it's kind of a mess as far as what you get. Leo also says that's what helps to have the new Roku Stick.