settings

How can I get my maps app to show my preferred routes?

Episode 1404

Jim from Huntington Beach, CA
Waze for iOS

Jim is annoyed with Waze because it always redirects him away from his preferred route just to save a few seconds. He only wants a new route if the time savings is substantial. Leo says that it would be great if he could set a preferred route, but most just allow users to choose fastest routes or shortest routes. He can select "don't allow dirt roads or difficult intersections." Leo says he usually just ignores an odd route and Waze will simply recalculate.

How can I make websites easier to see?

Episode 1379

Richard from Los Angeles, CA
Magnify text

Leo says that most browsers can enlarge the screen text to make it easier to read. In most browsers, pressing "Ctrl" and "+" will make the text bigger, while pressing "Ctrl" and "-" will make the text smaller.

As we get bigger screens, text seems to get smaller because a higher resolution means smaller dots. Richard can go into the Windows' Control Panel and change the resolution settings to make his display show everything larger. Windows 10 also has a slider that will make the fonts larger.

Why does the wallpaper change on my laptop whenever I change it on my desktop?

Stan from Colton, CA

Episode 1322

Stan says that every time he changes the wallpaper on his desktop, it changes on his laptop. Leo says that's a new feature because he logs into Windows using his Microsoft account. Most see it as a benefit for consistency, since it syncs. He can turn that off, though. Or he can select the rotating wallpaper option. The chatroom says he can go into settings and disable "settings sharing." He should go to Settings > Accounts > SyncYourSettings > Theme.

Why is my tablet screen black?

Deborah from Santa Monica, CA

Episode 1263

Deborah got a new tablet when she renewed her contract with AT&T, but she's getting what's called a black screen of death where the screen isn't displaying anything. Leo says that what's probably happening is the screen brightness has been turned down to zero. Leo suggests a system reset. She should hold down the power button and then hold down the volume up button. That should get the tablet into a recovery mode. One she's in that recovery screen, she can do a complete factory reset.

How can I use an older Android phone on T-Mobile?

Episode 1260

David from Los Angeles, CA
Samsung Galaxy Grand Prime

David has finally convinced his girlfriend to move over to T-Mobile. Now he's upgrading his Moto and is going with the Samsung Galaxy Grand Prime. Leo says that it's essentially a Samsung Galaxy handset. And for $100, he'll also get a SIM card and removable battery. Dave has also found that it's been upgraded to Lollipop. Leo says that Dave's girlfriend is golden if that's the case.

How many songs do I have in Apple Music?

Episode 1234

Chris from Florida
Apple Music

Chris can't find out how many songs he has in Apple's new Music app. Leo says to try sorting by songs. But it could be that Apple has dropped their obsession with the number of songs available. Leo says to go into the Settings -> General -> Usage settings and he should see how many songs he has. It should be app specific and Apple has been moving stuff like this to settings now.

Why can't I use Gmail with Windows Live Mail?

Julia from Yorba Linda, CA

Episode 1232

Julia is having problems with Windows Live Mail, which is rejecting her Gmail. Leo says that Julia needs to check her settings to make sure the server settings are properly configured. Make sure that IMAP is enabled in GMail's settings. She could also use POP, but Leo says that IMAP is better. GMail will also give her step by step instructions to set it up as well. Leo recommends turning on two factor authentication. There may be an app specific password she'll need once she turns that on, though.

Is there a noticeable difference between a 1080p computer monitor and a 720p monitor?

Richard from Sana Monica, CA

Episode 1180

Richard wants to know if there would be a big noticeable difference between a PC monitor that is 1920x1080 and a monitor that is 1366x768. Leo says it is, if Richard's daughter is really accustomed to a 1080p screen, but a 1366x768 monitor is still considered "HD." Leo doesn't like the lower resolution displays because he's used to higher resolutions, but as a student, Richard's daughter should be fine with it. Leo recommends just getting the PC with 1366x768.