Ray got malware, so he backed up his computer and is wondering what his options are for resetting Windows 10. Leo says there are different levels of reset in the Windows 10 recovery menu. If he selects "Reset This PC," it will wipe out everything including his personal data and applications. If he chooses "Fresh Start," it will install a clean copy of the most recent version of Windows and uninstall any applications that didn't come with Windows, and will preserve his user data. This will probably get rid of most malware.
Securing your online accounts is vitally important. The consequences of being hacked can be great — someone could lock you out of your email account. If that account is used for password recovery for your other accounts, then a hacker could get access to all of those as well. There are a few basic things that you should make sure you do to protect your email account:
1. Provide a secondary email address for recovery.
2. Provide a phone number for password recovery.
3. Turn on 2 Factor Authentication.
Crystal's daughter has gotten into gaming with Minecraft and she's at the point where she wants to do mods. She doesn't understand it, though. Leo says that some mods run on servers online, while some go on the computer (called Clients). A good option is Gary's Mod. Some of the mods she's interested in probably aren't able to work on her computer, though. Mods also tend to work on PCs. The version of Minecraft on Mac runs on Java. There's also an iPad version, but she wouldn't be able to merge them. The risk with a mod, though, is that it's third party.
Using Facebook on a public computer, or even on a friend's computer, can be risky. Facebook stores a cookie in the browser that enables the user to get into the site without actually logging in. This would make it possible for someone else to easily gain access to your account. Instead of avoiding Facebook entirely, there is a way you can still use it and prevent someone else from being able to get in — by using a one-time password.
Leo has had the Nest IQ camera for review this past week. It's an indoor 4K camera, but it doesn't necessarily stream 4K over the network. Because it has such a high resolution camera, it can zoom and pan, and also has face recognition. It can see a person coming to the house and identify whether or not it's someone familiar or a stranger. It's an expensive camera, but because it's a Google company, Nest cameras are among the most secure cameras on the market.
Mark keeps hearing that Windows 10 isn't as secure and that there's privacy issues. Is Microsoft snooping on us in Windows? Leo says that Windows 10 has telemetry features which calls home and provides engineers with data so they can fine tune the OS, but his data is more than secure.
On Sunday's Tech Guy show, Jason Snell of SixColors.com was filling in for Leo Laporte and shared a tip about managing your Apple ID. Not many people are aware that Apple has a page for doing this at appleid.apple.com. You can change the email addresses and phone numbers associated with your account, add/change your trusted phone number for two factor authentication, change your Apple ID password, change payment and shipping info, and more.
Mike is worried that Google has all of his banking information. Leo says it's not to worry about. They don't have it. If anything, his browser has that information and that's much more dangerous. It may be a good idea to reset his browser to get rid of all that. Then turn on second factor authentication to make sure that any attempt to change his password or access his account will be stopped. Mike shouldn't worry about Google, though. They're quite secure, and Chrome is a secure browser.