Jim got a slide scanning machine to scan his slides, but he doesn't have software for it. Where can he get it? Leo says that there's a third-party driver called VueScan at Hamrich.com. It's an old-time TWAIN driver that supports a wide array of scanners. You can get it at https://www.hamrick.com. It's worth paying for as well.
Nate is looking for a fast way to digitize his Mom's physical photos. Leo says that you can go to a service bureau like Scancafe where you can ship them your photos in a box that they send you, and they will send you back CD's of your digitized photos. However, since Nate has tons of photos to be digitized, Leo recommends buying a scanner and doing it himself. Leo recommends the brand, Epson, on scanning your photos because they have a type of scanners called FastFoto that has a feed that is great for scanning photos quickly.
Roger has a bunch of old scrapbooks and wants to digitize them. Leo says that there are a lot of services that can scan them for you, but it may be too precious to risk. So look for a local photo company that won't ship somewhere else. But you can do it yourself. You can even do it with a mobile phone. But Epson makes some really nice photo scanners. Then you can add EXIF metadata in the photo that will give you plenty of room for notes. There's also APTC which gives you even more room for data.
If you are scanning important, sensitive documents with your cell phone and sending those files over the internet, make sure to use an app from a reputable, reliable company. Do not use apps from relatively unknown developers, where images could potentially be intercepted. On Android phones, use Google Drive's scan option. On iPhone, open the Notes app and hit the + sign, then tap the "Scan Documents" option. Evernote Scannable is also a legitimate high-quality (free) scanning app.
Penny uses a scanner with a sheet feeder with letter and legal paper, but it only scans 8 1/2x11. Leo says that there's a setting in her scanner that will tell the scanner how much to scan. She should see if she can change it.
Jack has an Epson All-in-One printer and he can't scan to his computer. It says all the channels are blocked. Leo says that he can scan over wifi with today's wireless printer scanners. But it's network scanning, and a firewall may be blocking it. Turn off the software firewall in the OS. He doesn't need it if he has a router. Then, open up the computer to the printer in the menu and let the printer make the connection.
Richard has tons of photographs and he has to digitize all of them. He's thinking of using his iPhone to take pictures of them and then put them on Google Photos. Leo says the only issue here will be time. Essentially taking a photo of the physical photos is all a scanner is doing anyway. The advantage of using an actual scanner, however, is that there will be perfect lighting and the picture is exactly flat to the camera. The scanner can get a high resolution photo by being able to slowly scan across the image.
Dorothy wants to be able to make copies of all her family photos to share with her family. Leo says that she can scan them and put them on Google Photos for everyone to grab. She won't even have to label them, since it has facial recognition so she can search by faces. She can train it as well. It can also scan by location and by date.
Judy is scanning in receipts but she has an old laptop. Does she need anything special? Leo says that if she's going to do that, NeatReceipts is the ideal way to do it. It comes with a scanner and software and is pretty turn-key. Most people these days use their mobile phones and just take pictures of receipts.