satellite internet

Why is satellite access on cruise ships so slow?

Cruise Ship

Episode 1514

Don from San Pedro, CA

Ron is going on a cruise soon and he wants to know if the Wi-Fi on the ship will be usable. Leo says it's always slow because satellite connections are slow, with a lot of latency, and on top of that, he'll be sharing bandwidth with 4,000 people. The best he can do is get up in the middle of the night and use it. The worst part is, it's also very expensive. But when he's in port, he'll have access to mobile data.

How do I stay connected while on a cruise?

Cruise Ship

Episode 1503

Ellie from Honolulu, HI

Ellie is cruising the Hawaiian Islands. What should she do for internet access? Should she buy the cruise ship internet? Leo says don't ever do that! It's satellite internet and it's only a few MB up and down, and everyone on the ship has to share it. She'd have to get up in the middle of the night to get decent speed. It's also obscenely overpriced. Since Ellie is cruising around the Islands, she may be able to rely on local cellular service if she's near shore. She'll have data, but won't be charged a roaming fee. AT&T says that she will, though. Leo says that's nonsense.

How can I keep in touch on a cruise?

Cruise Ship

Episode 1469

Penny from California

Penny is going on a cruise to Alaska soon and needs to keep in daily contact with her business. Will she have issues? Leo says it depends on which cruise line she's going on. Royal Caribbean has decent internet, but most of them don't. It'll be really slow because it's by satellite, and it will also be expensive. With over 1,000 people wanting to stay in touch, it'll slow to a crawl unless she logs on in the middle of the night when everyone else is asleep.

What are my options for rural internet access?

Network cable

Episode 1428

Lucas from Santa Barbara, CA

Lucas does a lot of video streaming and gaming, but he's moving to a rural area and will have to find new high speed internet. What can he do? Leo says that rural internet access is a real issue here and Leo doesn't believe the FCC cares enough to make it happen. Satellite isn't the answer because it's got terrible latency and bandwidth caps. That being said, the best satellite provider is WildBlue's Exede. It's that or dialup.

How can I get Wi-Fi while on a cruise?

Royal Caribbean

Episode 1388

Don from Brielle, NJ

Don is going on a cruise and he wants to use Wi-Fi. Is SkyRoam good? Leo says no, not for a cruise. The best and cheapest way is from the cruise line itself. It's not cheap or fast, though. Royal Caribbean has super fast internet called VOOM, but it's still expensive. He'll have to get up really early in the morning to have decent speeds.

Unless he's in a port, he should just pretend that he's disconnected from the world. Then when he's in port, he can then use an internet cafe or get a prepaid MiFi card to handle cellular.

What are my options for internet in remote areas?

Episode 1233

Steve from Wrightwood, CA

Steve has a cabin in the woods, but he has no TV or internet access due to living in a remote area. What are his options? Leo says that wireless internet is Steve's only real option. He has two alternatives - satellite or 4G/LTE. He can check out WISPs or Wireless Internet Service Providers, but the problem with all of these are: 1) they're expensive, 2) they have bandwidth caps, and 3) they require specialized equipment.

How can I get internet access in a remote area?

Episode 1091

Francine from Palm Desert, CA

Francine's daughter is moving to a remote area in Washington State and wants to know how to get wireless internet where she's going. She streams a lot. Leo says that without access to DSL or Cable, she could use WISP providers. She could also consider a 4G wireless connection with a MiFi card. But they'll come with bandwidth caps that she'll run through pretty quickly. Satellite is an option, but it's got high latency and also has bandwidth caps. If she can't get satellite TV, then she can't get internet service.

Why can't I get satellite internet in my area? (Part 2)

Episode 1052

Mike from Idaho

Mike called yesterday about not being able to get satellite access and overheard that he should be getting it. Leo says yes. There was an employee from Wild Blue Exceed that says he should be getting it because there is nowhere in America that cannot get Wild Blue. But others say that there may be too many subscribers in the area due to the use of something called "beam forming." If everyone is using it, then it slows to a stop.

Why can't I get satellite internet in my area?

Satellite Dish

Episode 1051

Mike from Albion, ID

Mike wants to get Satellite internet service, but the service says that they don't serve his area. Leo says that's insane if he has access to the Southern sky and live on planet earth. Leo says that WildBlue is a good option. WildBlue works much like DirecTV, from the southern sky. WildBlue's Exceed service is the best out there as far as satellite internet goes, but there is still some latency.