Kenny wants to root his new Samsung Galaxy S4 phone to update the OS to Marshmallow. Leo says rooting the phone will give him administrator priviledges, and Samsung discourages it because their security features could get bypassed by a malicious app. If he roots it, he won't be able to use Samsung Pay either.
As if Samsung didn't learn a harsh enough lesson from being sued by Apple a few years back over copied designs of the iPhone, the mobile phone maker may be announcing pressure sensitive screens in the new Galaxy S7. Apple was the first to create this with its '3D Touch' on the iPhone 6s and 6s Plus.
Read more at WSJ.com.
Abby's TV is starting to die and they want to buy a new 50" LCD TV. Sadly, they missed Black Friday. Leo says the good news is that Samsung's Black Friday deal runs until the end of the month, so she's not out of luck yet. And they're selling them for half price. Should they buy a 4K TV? Leo says he isn't really sure it's time for it yet, as there's still no content for it. She could stream Netflix with it at 4K, but it's going to kill her bandwidth. Also, she'd have to get a 4K Blu-ray player, but there won't be many available until next year.
Dave also wants to know why the Nexus 7 slows down so much? Leo recommends doing an update. The latest versions of Android have "trim" which streamlines the RAM, making the tablet run faster. Should he upgrade to the Nexus 9? Leo says no. There are better options out there like the Samsung Galaxy Tab. The Nexus 9 is too expensive and a bit clunky.
Black Friday is coming this week and Scott says there's going to be some amazing deals on Samsung TVs. And you don't have to wait in line to get them, you can shop online. Scott is seeing deals of up to 60% off really good JS UHD models that have high dynamic range. Scott says it's likely to clear out inventory to make room for the 2016 models which will come out in the Spring. Leo says that the deals are unbelievable, especially coming directly from Samsung. Sony is going to have some deals as well, but we haven't seen details yet.
Carol wants a bronze gold Samsung Galaxy Note IV but they're only sold in Europe. Will it work in the US? Leo says it will with T-Mobile. She should check out Expansys.com and make sure it's carrier unlocked. She'll also want to be sure that all US frequencies are supported. It may not support LTE. But Leo gets his phones from Expansys. They'll tell you if it supports all the frequencies in the US.
Sarafine has a Samsung TV that keeps adding channels that she doesn't want, causing her to delete them manually. Leo says that's Samsung. Their software is terrible and it's likely that it's automatically adding them in an attempt to be smart. She can probably go into the TV settings and disable those automatic settings. But Leo says it'll be tedious because the settings aren't very user friendly. She should look for "autoscan" or "autoupdate". It she can't find that, she may be stuck.
Jack has the Samsung 850 EVO SSD, and it was working fine until he upgraded to Windows 10. The software that came on the disk worked under Windows 7, but not Windows 10. Leo says he shouldn't need the software that comes on the disk. The SSD should be like any other hard drive, where he should be able to format and run it. He should repartition it and then choose it when he sets up Windows 10.
Don can't see his Samsung Galaxy Note 2 in Android Device Manager. Leo says that chances are the Note 2 doesn't have the latest version of Android and as such, the Android Device Manager can't see it. He'll need to look for an update through his carrier, and chances are they aren't updating it. He could try rooting it.
DeeDee has a Samsung Galaxy S3 and has been having issues with apps crashing. Leo says that the Samsung TouchWiz interface could be causing the issue. Phones with a pure version of Android like the OnePlus Two and the Google Nexus never have the issue. So the interface is just taking up too much RAM as it's running on top of Android. Android also needs more memory. Leo advises doing a complete reset and avoid modern games because they expect a more powerful processor to run.