Jack has the Samsung 850 EVO SSD, and it was working fine until he upgraded to Windows 10. The software that came on the disk worked under Windows 7, but not Windows 10. Leo says he shouldn't need the software that comes on the disk. The SSD should be like any other hard drive, where he should be able to format and run it. He should repartition it and then choose it when he sets up Windows 10.
Don can't see his Samsung Galaxy Note 2 in Android Device Manager. Leo says that chances are the Note 2 doesn't have the latest version of Android and as such, the Android Device Manager can't see it. He'll need to look for an update through his carrier, and chances are they aren't updating it. He could try rooting it.
DeeDee has a Samsung Galaxy S3 and has been having issues with apps crashing. Leo says that the Samsung TouchWiz interface could be causing the issue. Phones with a pure version of Android like the OnePlus Two and the Google Nexus never have the issue. So the interface is just taking up too much RAM as it's running on top of Android. Android also needs more memory. Leo advises doing a complete reset and avoid modern games because they expect a more powerful processor to run.
Frank saw that Leo got his S Pen stuck in his Samsung Galaxy Note 5, and is wondering if he should avoid buying that phone. Leo says there's only two features he'd miss out on if he were to do the same thing, but the pen itself should still work. He'd just lose the ability to write on the screen while the screen is darkened, and the notification if he leaves the pen behind.
Brian wants to get a new high end tablet, but he's not seeing much in the higher end out there any more. Leo says that may be due to sales lagging now, like the wave has crested on tablets. But there are still some good tablets out there including the Nvidia Shield, the Sony Experia Z4, and Samsung's Note series.
G. Scott has finally ordered a Samsung Galaxy Note IV. How can he move his apps from his old Note II to his new Note IV? Leo says that with Android 5.0, he can copy everything over via Bluetooth with a tap. But he'll also want the latest apps, and that will require downloading his apps, which he'll want anyway. Android has a backup to Google option, then he can restore the settings and the list of apps to his new phone.
Last week, Samsung turned off Windows Update because they were unable to bring new drivers to the party. Leo says that is a horrible idea and that Samsung is causing serious security issues in doing that in their Windows machines.
Read more at theguardian.com.
Brian is looking to get a new watch and he's looking at the Samsung Gear 2 because he really likes the Android app support. Leo says there are some things he likes about the Gear 2, but he's not that impressed with it. Leo recommends getting a watch that supports Android Wear, like the Moto 360.
Steve's Samsung Galaxy S4 and the recent update has taken out a messaging feature he relies on. Leo says that often happens in an update. But it may also be something he can fix in the default applications menu. If that's not going to fix it, then Steve's only other option is to root his phone and put a custom OS like Cyanogen mod on it.
Elan needs to buy a new TV and he likes Samsung Smart TVs. He's not married to that, though. What TV should he get? First off, Leo says to get the largest TV he can afford, and a 70" TV is a good option. Leo says that Samsung makes great HDTVs, but he shouldn't hesitate to look at a high-end Vizio. The price/performance ratio on Vizio is really good, and the P Series is very impressive. Leo likes Vizio's smart TV OS as well. It'll give him the best bang for the buck. A 70" will cost him $2300 for the 4K P Series, while the 70" 1080p M Series is $1599.