Noises usually indicate a failing hard drive and that's an easy thing to replace. Yvonne can just backup her data, swap out the drive and then reinstall her OS and programs. There's no need to go to the expense of a new computer if that's all it is.
Christy is going to be traveling soon and is looking to buy a Samsung Galaxy Note II. Leo uses the Note II and loves the size. Can she get AT&T to unlock her phone? Leo says maybe, if she's nice and she reminds them that she's been a customer for a long time. At the very least, she can buy an unlocked phone from AT&T but she'll be paying full price for it. Then when traveling overseas, Christy can get a SIM card while she's in the UK and get unlimited data.
Robert would love to mount a camera on his Semi so he could have a live feed as he drives. Leo says that there's a camera out there that records and he could save out the last 30 seconds in case he hits another car.
Robert also needs a portable document scanner that can connect to his Samsung Galaxy II. Leo says that there's great scanning apps that use the camera in the phone to work. Cameras are so good in phones these days, scanners aren't really needed.
Leo says she really will have to just give that up to get a new phone that has LTE. Since phones are capable of becoming hotspots, Verizon and the other carriers are concerned that people will use their phones as their primary internet connection. This is especially a concern with LTE because in a lot of cases, it's faster than most people's home internet.
This can happen with a smartphone if it's a faulty unit. Leo advises taking it back to Verizon and asking for a new one. It's under warranty and Verizon should replace it for free. She was wondering if she should have gotten the warranty on it, but Leo says it should already be covered by a warranty. Purchasing anything additional would merely extend that warranty. So she should be able to get that phone replaced without having to purchase any additional warranty coverage.
Alan is thinking of getting a Samsung Galaxy Note 2. He's planning on getting DoubleTwist and moving his Calendar and Contacts to Google. Is there anything else he needs to add? Leo says that there's also Locale, which is an equivalent to the Siri geo-fencing. It's $4.99. Leo also says that there's a todo list that works with Locale, called Astrid, that will work as well.
Michael's wife is currently overseas and they're keeping in touch using Skype, but she's having trouble getting notified of the conversation through her Samsung Galaxy Note 2. Leo says that the Note 2 has a do not disturb feature called "blocking mode," which may be blocking the incoming notification. On older phones, there's a great app called "Locale" that will do the same thing.
Mike bought a Samsung Galaxy Tab 10.1, which he discovered can be converted to a phone just by putting a SIM card into it. So he put his AT&T SIM into it and he uses it all the time. Leo says that's interesting!
Leo says that formatting that SD card is a good idea. Otherwise, a microSD card is about $25 for 8GB.
He's also having difficulty connecting to Wi-Fi with his Galaxy S III. Leo also says that Galaxy S IIIs have more trouble with WiFi these days and he thinks it's due to the phone being "promiscuous" with all the WiFi signals out there to the point it's getting confused. If he can't connect, he should take it back, because there might be a problem with that handset. He could try connecting on the 5Ghz band too.