Due to exploding batteries in 35 different Samsung Galaxy Note 7 phones, the company has issued a mandatory recall of all phones for replacement or a full refund. The phone maker says it will cost them $1.5 Billion in losses. Leo says if you have a Note 7, to return it immediately. It's going to take a few weeks to get a replacement, so Leo says that Google's new Pixel phone is a worthy alternative, or the Samsung Galaxy S7.
This week, after reports that over 35 batteries in the Samsung Galaxy Note 7 have exploded, Samsung has stopped sales of the Android phone and recalled them. Leo says that part of the problem may be the fast charge option. Leo recommends that if you have a Note 7, take no chances, and return it. T-Mobile is offering loaners until they have been replaced or refunded. Leo says that Samsung is doing the right thing, even though it will hurt the bottom line. Back it up, remove your SIM and bring it back to the place you got it.
Trevor says that if you're having trouble with your router, look for a router firmware upgrade. That often fixes connectivity problems.
Trevor is thinking of getting a curved 4K OLED TV. Leo says that there's no benefit to a curved TV. In fact, the design flaw of the curve is that a reflection will spread across the entire screen. On top of that, it's awful for people watching on the sides. It's all just marketing. He should get a flat screen.
Leo has the Samsung Galaxy Note 7, which he says Samsung rushed out before Android 7 launched this week in order to try and leach off the iPhone sales in the fall. It's got a nifty adapt sound feature that allows you to dial in the sound of the phone should you have hearing impairments. It supports microSD cards again. The TouchWiz interface is definitely lighter, so it's not as annoying as on previous models. You can't break the stylus in this one by putting in it wrong, either. All in all, Leo says it's an excellent phone and he likes it a lot.
Lamarty wants to know what happened to the Note 6. Leo says that Samsung skipped it, wanting to even the numeric sequences between the S series and the Note series. But they're also changing the power plug. Leo says that's a good thing. It's the Type C connector, and it will be good because it can't be inserted incorrectly. He could just plug it in either way. It's also much more versatile. All manufacturers will be going towards it except Apple, which did the same thing with its Lightning connector.
Ron wants to know if you can set Outlook to be the default email app on his Samsung Galaxy S7 phone. Leo says that there's a section in the phone's settings where he can choose default apps. It will depend on whether or not Samsung allows it, though. If it was a pure Android phone like the Nexus, then it's definitely possible. If he can't choose it in the default apps, he can always use Nova Launcher in the Google Play store. It'll let him set up his phone the way he wants.
Samsung announced the Galaxy Note 7 this week. When the first Note came out, it was ridiculed for being way too big, but now it's common. It's popular for the bigger screens and for the improved battery life over smaller phones. People were surprised at the Samsung announcement because they expected the battery in the Note 7 to be smaller, when it actually will be bigger. While the original Note had a removable battery, the previous Note 5 did not. It also did not have an SD card slot for memory expansion.
Joe has a second generation Samsung Gear S2 watch. It has a screen reader on it, but when he uses it, it disables other functions. Leo says that is likely a function of the watch and is designed into it.
Mark's son has an 8GB Samsung Android phone. How can he make more room on it? Leo says to do a factory reset. That will wipe the entire phone and leave just the operating system. From there, he'll have a good idea of how much room that phone really has on it. It won't be much. Apple doesn't sell 8GB phones anymore, neither do most of the Android makers. They're about to dump 16GB models as well.
Chad got a new Samsung TV, but he's discovered that he can't stream YouTube with it from his desktop. Leo says that DIAL and DNLA is supported by Samsung. What may be happening is that the YouTube app on his Samsung TV may be in conflict with his mobile phone.