Samsung

Why does downloaded music disappear from my phone?

Episode 1426

Ron from North Hollywood, CA
Astro File Manager

Ron has a Samsung Galaxy Note 4 and he's been emailing himself mp3s he makes in the recording studio. The phone holds onto the file for about a day, and then it disappears. Leo says it sounds like the download goes to his cache, which gets cleared out. Leo recommends using an app that will enable him to move it once he downloads it. Samsung's File Manager app will let him see that folder.

How can I disable the Bixby button on my Samsung phone?

Episode 1426

Chris from Colorado
Samsung Galaxy S8

Chris wants to know if he can disable the Bixby button on his Samsung Galaxy S8. Leo says that there wasn't a way to do this until recently. The latest firmware update allows it. Chris just has to press the Bixby button and then the Settings gear, and he can disable it. Leo wishes Samsung would let users reassign that button to something useful. Leo also says that mobile phones are so matured in their design now, that there isn't much that phone companies can do except add features that nobody really wants, like a Bixby button or removing the headphone jack for wireless headphones.

How can I get a Note VII Fan Edition?

Episode 1419

Sharise from Lancaster, CA
Samsung Galaxy Note 7 Fan Edition

Sharise used to have a Samsung Note VII that she returned as requested. Now she hears that she could get a Samsung Galaxy Note 7 Fan Edition by trading in an older Note. She has a Note IV but they won't take it. Leo says that one option would be to go on eBay and buy a used Note V. Leo says that they are only selling in South Korea, but she could get it on eBay. They aren't cheap, though.

What's a good tablet with LTE?

Episode 1402

Jay from Providence, RI
Apple iPad Pro

Jay wants to get a new tablet with LTE. What should he get? Leo says it's hard to beat the iPad. And if he's going to spend that much on a tablet, he's better off with the iPad Pro because it's as powerful as a laptop. If that's outside of his budget, Samsung makes a good one and Leo recommends going to the carrier to get it. That way he can get a subsidized price.

Why does my Android phone add a space in voice texting?

Episode 1388

Cary from Ontario, CA
Google Gboard

Cary just got the Samsung Galaxy S8 and she's having issues while voice texting. It's mostly syntax because the voice texting is putting spaces where they don't belong. Leo says that it could be a keyboard behavior with the Samsung Keyboard. She should try using a different keyboard. She can try Google's GBoard or SwiftKey. Both are free.

Samsung Galaxy S8 Review

Episode 1382

Samsung Galaxy S8

Leo got the Samsung Galaxy S8 this week and it has a 6.2" screen, but it's a bit weird because of its aspect ratio. Like the iPhone 5 which had a tall, narrow screen, the S8 is doing the same thing to make it tall and larger without being wider. The edge is more aesthetic and has less usable area as before. It is "bezel-less" now, so the image goes edge to edge making it look larger without being wider. It's not the same camera as the S7 – it's extremely nice with an upgraded sensor.