Caller is looking to get a new router and is looking at the Netgear NightHawk. He wants to have QoS so he can control which device gets priority traffic. Rich says that the Nighthawk gets great reviews, over 20,000 on Amazon. So it's likely an ideal solution for him.
Bill has power line adapters for his internet access and his wifi signal isn't very good. Rich says when powerline adapting, you need to be on the same circuit in order for the router to work right. A better solution is to go with a new MESH router. You can expand the network with a simple access point beacon. Rich uses Eero. It's a little more expensive, and there are others including Plume. But it's a better way to go to improve your wireless coverage in your house.
Richard is having trouble printing wirelessly with his new router. Rich says to reinstall the printer drivers. Reset your printer. And try installing the app that your Epson printer offers.
Dan got a new router from his ISP and he can't change the router settings. They're grayed out. Rich says while he can change the router settings in the router, he can also change them in his computer's OS. He'll have to be sure he has administrator access in the router to make any changes. The other option is to buy his own router.
When you get a new router, there are a few things you can do to make sure it's set up securely.
The first thing you'll do is connect it to your computer and check the manual to find out how to configure it.
Once it's connected to your computer, you'll use the browser to navigate to a special address as instructed in the manual. It should be something like 192.168.1.1. This will take you to the login screen for the router.
Paul runs a utility to test his router and it always fails for buffer bloat. Should he get a new router? Leo says his does as well. When RAM got cheap, the router manufacturers boosted the RAM and it actually had the opposite effect by slowing down the buffer. Leo's opinion is that buffer bloat is over rated. He can ignore it. Eventually router makers have come to realize that buffer bloat can be handled in other ways. Leo recommends getting a second opinion with Netalyzer.
Andy works as a remote IT guy and he's discovered that the company spies on his network. Leo says one way to solve this issue is to disconnect the XFinity router from the company computer. But if they insist on an always on connection, the Tiny Hardware Firewall may be a good solution. It'll connect to the VPN through a separate router and they wouldn't see any other traffic. Another way to do this, is to get rid of the XFinity router and use your own, like the Ubiquity Edge Router X, which gives you discreet lan options.
John is a fire fighter and they share the cost of Wi-Fi with multiple access points. But when they increased his data plan to 300 Mbps, the most his router will get is 80. Leo says that typically, Wi-Fi is 60% of what they say. So he should be safely expecting 180 Mbps. But at 2.4Ghz, he's only going to get 80. He's going to need a TriBand router. For pure speed, Leo recommends the NetGear Orbi Pro Mesh router. He can get one extra unit for every 1500 sq ft coverage.
Kyle wants to know what router is the fastest for the money. Leo says that Netgear Orbi is an excellent mesh system for someone looking for maximum speed. It has a 4GB ethernet as well. And for under 2000 feet, one is enough. Asus also has a good router for the hardcore hobbyist. Leo says what he really will want is an intelligent routing system, so it will delegate speed to the things he needs the most at that time.
Dean wants to buy his own router. TheWirecutter likes the Netgear CM500. Leo likes the ARRIS Surfboard. The key is to get a DOCSIS III modem. He'll also want to check with his ISP to see what modems they support. Most support these two main brands. But he'll also want to have a separate router and modem. Routers will change more often than the modem will because they wear out.