Alan is having issues with his wireless routers since a power surge, especially on the 2.4 GHz band. Leo says that's because 2.4 GHz is overcrowded. Everything seems to use it. That's why having a dual band router is beneficial. It could also be that the power surge fried his 2.4 GHz band. Routers also wear out, and over time, it starts getting slower and more unreliable. It's probably time to get a new router.
JC was looking for a new router to get some more advanced networking features, such as VPN and VLAN. He found the Netgear AC1750 with VPN support for $130. He found out that the VPN support also supports DDNS, which can be used for free as long as you go in every 30 days and click the link to renew it. You could also pay $50 a year for it. He was paying $45 a month for static IP addresses along with the necessary equipment and taxes to have it in his house.
The Federal Trade Commission is taking router manufacturer D-Link to court over product security and privacy issues. This all relates to the lack of security for Internet of Things devices. The FTC alleged that the company “failed to take reasonable steps to protect their routers and cameras from widely known and reasonably foreseeable risks of unauthorized access.”
Read more at theverge.com.
Mary bought an Acer RT-AC3200 and she's having trouble with it. All her devices were disconnected from the 2.4Ghz band. The 5Ghz band is OK. It isn't congestion either because she lives out in the country. She's rolled back her firmware and Asus even sent her another modem. Leo says that sometimes the antennas may loosen and that could cause connection issues. Leo has had similar issues and it may be that the band gets overloaded and drops out everything. It could also be interference from the house itself.
David is trying to put his router into bridge mode, but he's having issues doing it. Leo says that if he's using the cable router and modem, they may have disabled the router protocol that would do that. The chatroom agrees. He can't do that with an AT&T UVerse modem. It just won't let him have his own router.
Leo says David is better off going with Spectrum and buying his own DOCSIS 3 modem. Then he can do it himself and have more freedom. UVerse is very strict because of QoS.
Joseph wants to know why his Wi-Fi speed is slower than it should be. Leo says it could be a variety of reasons, like distance from the access point, the amount of metal in his home, and the number of devices on the same network and bandwidth. The fastest speeds are received by being hardwired directly into the router.
Bret is having issues accessing wireless cameras due to blocked ports on his router. Leo says what he wants to do is "port forwarding," and it may be that he'll want to use a higher, five digit port to connect to them. The lower port numbers may either be reserved or in use, like 8080. He should try going higher. He'll also need to use ports that his devices understand. So Bret should look in his manual to see what ports the device supports.
Paul says ever since he upgraded his router, his Mac's NAS doesn't connect. Leo says to drag the NAS out of the Finder side bar, and then remount it. Then he can add it back to his Finder. Paul should also look for "Connect to Server" under the "Go" menu. He can figure out his IP address for the server by browsing to it. It may also mean that the router is blocking it.
Jean doesn't have a cell phone and she's decided to move from a landline to VOIP with Ooma. She doesn't know how to set it up, though. Leo says as long as she has internet access, it should work fine. When she connected it to her modem, everything shut down. Leo says she should keep her landline for emergencies because VOIP doesn't have 911 service. So she should keep the least expensive landline called "lifeline service." During a power outage, it will still work.
After the DDoS attack over the weekend that brought down many major websites on the net, it's a good idea to check your own router and make sure that it's as secure as it can be. These Denial of Service attacks rely on 'bot nets' that are actually made up of unsecure computers on unsecured networks all over the world. Here are some basic steps you can take to make sure your network is protected: