robocalls

How can I Block Unwanted Calls on my Cell Phone?

Voice

Episode 1590

David from Anaheim, CA

David is tired of getting unwanted robocalls on his business number. How can he get rid of them? Leo says "welcome to the club!" since he can't really. He can block the number, sure, but after a short time, they use another number. So we just can't win. And blocks only really work when you're a residential customer. That's why Leo uses Google Voice for his number. That way it can get blocked at the Google level. The other option is an app like Burner to do it... or even Nomorobo.

Can my phone get a virus from a Robocall?

RoboCalls

Episode 1586

Warren from Lakewood, CA

Warren answered a phone call that ended up being a robocall. Can answering robocalls deliver viruses to his phone? Leo says no. You can get your phone hacked by clicking on a link or reading a text message, but answering a phone call won't do it. It's likely just coincidental. Leo says that this is an ongoing problem now and people just can't use their phones anymore

Use a Google Voice Number to Filter Out Non-Contact-List Calls

Google Voice's Screening feature allows you to configure your phone's reaction to calls from outside your contact list. Actions include sending directly to voicemail or asking for the caller's name. You can keep your normal phone number, or you could even get a whole new number! An alternative is Nomorobo for iOS, which compares a caller's number to known scammers/robocallers. However, it requires a paid subscription, unlike Google Voice.

Check Out Google Voice

Would Apple robocall me?

Man yelling at phone

Episode 1540

Bob from Danville, CA

Bob and his wife keep getting robocalls from Apple. Leo says those are scams. These are fake robocalls claiming their iCloud has been breached. Apple would never call him. If something really did happen, Apple would just put out a press release. Bob shouldn't call them back. Even better, if he doesn't recognize the number, he shouldn't answer. If it's important, they will leave a message.

How can I block robocalls?

PreFixer

Episode 1532

Gary from Buffalo, NY

Gary has Google Fi and would like to block calls by area code. Leo says that robocalls are the bane of smartphones and studies show that by next year, up to 80% of all calls will be robocalls to cell phones. Blocking an area code is extreme, but Leo says that Google is working on a technology that will route robo calls, or require them to identify themselves. Google Voice already does that. There's also an app called PreFixer which will block a number by prefix.

How can I stop robocalls?

woman on phone

Episode 1531

Jessie from Durango, CO

Jessie keeps getting robocalls and the numbers they get are either disconnected or bogus. Leo says that they are bogus, and according to a recent survey, by 2019, 80% of cell phone calls will be robocalls. And nobody knows what to do about it. Most are from overseas. They forge the caller ID, and will even do it with the recipient's area code and prefix. The reality is, legitimate companies will not be calling. They'll be using mail. Jessie can log her number into the DoNotCall.Gov database.