robocalls

FTC Dismantles Robocall Operations That Illegally Called Millions

Episode 1357

Cisco Phone

The FTC filed complaints against two separate robocall groups. Many of the calls, according to the FTC, were to numbers on the "Do Not Call" registry. These robocall groups were calling hundreds of millions of people in 2012 and 2013 selling home security systems or generating leads for home security installation companies. They were also doing auto warranties.

Read more at ftc.gov

Why do I get calls that ring once before going to voicemail?

Chris from Florida

Episode 1318

Chris also wants to know why a call will ring once and then go directly to voicemail. Leo says that's an odd one and he has this happen too. Is it something the telemarketers have figured out? It could be carrier specific. Chris can sign up with the DoNotCall registry but that won't stop telemarketers from outside the country. Another option is to use Google Voice for everything, then he can program Voice to forward telemarketer calls directly to voicemail or reject them altogether.

How can I stop telemarketers?

Alexander from Georgia

Episode 1268

Dan has been getting a ton of telemarketing and robocalls lately. Is there a service that will filter them out so he doesn't have to deal with it? Leo says that Google Voice has great call screening and blocking utilities -- and it's free. Leo also says there's a new service called the Jolly Roger Telephone Company that has fun with telemarketers on your behalf.

Other options for screening calls include:

How can I stop getting robocalls?

Bruce from Long Beach, CA

Episode 1262

Bruce has been getting a lot of robo calls lately on his cell phone. Leo says that's because a lot of them are coming from overseas now and they don't pay attention to the National Do Not Call registry. It's against the law to robocall cellphones. But since they're out of the country, they don't think they are bound by it. It's only going to get worse. Leo says that if he doesn't recognize the number, he just ignores it.