David bought a refurbished Vizio HDTV and after a few hours of using it, it started to smell. Leo says that really shouldn't happen to the degree that David smells it. His fear is that it will start smoking. Leo's advice is to never buy refurbished devices from a third party. Only buy refurbished from the manufacturer directly. The capacitors may be leaking oil and when heated, could cause the smell. If that's leaking, then it's definitely going to fail. David should try taking it back.
Mike's old PC died and he needs to replace it. His budget is $500. Amazon sells refurbished computers, so he's wondering if that's a good idea. What's the difference between refurbished and like new?
Mona's iPad 3 was stolen recently, then she found it for sale on Craigslist. Leo suggests remotely wiping the device when it gets stolen. Since Mona had so much personal data on that iPad, it leaves her vulnerable. Turning on Find My iPhone can help locate it.
Nelson is looking to buy a refurbished MacBook Pro, but is wondering whether or not it's a good idea. Leo says that in many cases, a refurbished item is brand new, having been returned and unable to sell as new. Leo's suggestion is to buy directly from Apple. He'll get the same warranty as a new product that way and will be assured the refurbished item has been gone over and certified, not just repackaged or resealed.
Roger is thinking of getting rid of his Dell and going with an Apple. He has an iPad already, which he loves, but he's thinking of getting a Mac. It's more expensive, but Leo says it's also a professional grade computer. Since Apple has a smaller market share, there's really no viruses to worry about. If price is the issue, Leo recommends getting a refurbished Mac. Leo only recommends getting a refurbished computer from Apple, though.
Alexander got some money for Christmas and is thinking about buying a refurbished Windows 7 laptop. Is that a good idea? Leo says yes, but only if he buys them from the manufacturer. It's usually best in case something goes wrong. Everyone is phasing out Windows 7, so now is the time to pull the trigger. Ideally, he would want a new one. Dell has great systems and he can check out their refurb page here.
Unfortunately, Leo thinks this computer isn't worth fixing anymore. The problem is, to get someone at Apple to even look at it would cost $150-$200, which is more than what that computer would be worth. Leo suggests looking at getting a newer, used computer. Apple has a refurbished store where they sell Macs that are as good as new for several hundred dollars less. She also could look into a used or refurbished Mac Mini.
Every computer is always in a transitional period, so that's just silly. An iPad will not edit RAW photo files, which Steve wants to do. So the MacBook Pro is a better choice.
Steve has been looking at the refurbished models which are a little cheaper, and there are some good deals there. Apple has a very good refurb store. He should make sure to buy from original manufacturer because then he'll get a full warranty on it too.