Eric has an iPad and wants to be able to print wirelessly with his printer. But AirPrint doesn't work on it. Leo says that probably means his printer doesn't support AirPrint technology. There's more than one way to add support for this, though. Before AirPrint, there were apps that could do it. They were kind of kludgy, sending the file to the app and then to the printer.
Nick has heard about a technology that could turn any printer into an internet enabled computer. Leo says that the current state of the art is wireless, and using AirPlay, he can Air Print. But if he doesn't have that capability, then XPrintServer can take a USB printer and turn it into a internet enabled and networked printer. If it's older, then it may or may not work. HP did have a technology called JetDirect which did it.
(Disclaimer: xPrintServer is a sponsor)
Mike has a printer that he needs to have repaired, but he's worried that the printer memory could get hacked. Leo says that it's definitely possible. But Leo doesn't think it's really a cause of concern. At best, it'll only remember the last job it had. So it's not really that big of an issue, just a theoretical concern. Just because the memory is there, doesn't mean it can be accessed or that it will even stay there once it's unplugged.
EyeDoc Mark's daughter is going to University and he wants to know whether or not she'll need a printer. Leo says that she doesn't really need to bring a printer because Universities provide them, but she may need to pay for each page. That's why Mark is thinking about buying her one for herself. Leo advises getting a laser printer. They're cheaper to use per page and the printer toner lasts a lot longer. A good black and white printer will cover most of her needs. If she needs color, then she can use the printers at the school and pay for it.
Don wants to know if there's a Bluetooth printer that he can use with a friend's Samsung Galaxy Tab 10 tablet. Leo says that there are, but another option from Google is Google Cloud Print, which prints from any internet connected printer anywhere in the world. So if he can get on Wi-Fi, he can print.
Jeff's laptop is over 10 years old and he's ready to finally get rid of it. But there's so many choices for replacing it. Leo says it's important to think about anything out of the ordinary or unusual he'd want to do with it. If he has a specific software package that requires a certain operating system, that could help make the decision. Should he get Windows 7? Leo says that some machines come with Windows 7, including some from Dell. But Windows 8.1 is the current version and even though people hate it, it's the OS moving forward.
Gordon says that inkjet ink is obscenely expensive. Leo agrees and it doesn't have to be. That's why printers are so cheap, because they make up for it with ink purchases. Gordon is wondering if it would be worth it to buy inkjet refills. Leo has traditionally avoided refills because the ink usually isn't as good. It also may violate his printer's terms of service, which would void the warranty. Also, some printer cartridges also contain the printer head. Refilling the cartridge won't clean the head and he could end up with more clogs. That's why Leo recommends Laser printers.
Mike has an old HP printer and he wants to use the wireless printing option. It works great wired, but he has issues printing through Wi-Fi. It says his printer isn't connected. How can he get the computer to recognize the printer?
Leo says that he'll have to go into the printer settings and tell it what the Wi-Fi access point is. He should remove the USB connection and have it rediscover the printer. Uninstall everything first and then press "plus" in the Printer section of OS X's settings, and he should be able to add it.
Sandra's Epson Expression printer has "squiggly lines" when she prints. Leo says that means the printer head needs to be replaced and frankly, it's cheaper to just buy a new printer. But if it's brand new, then she should take it back. She can try cleaning the heads with the software utility first, as well as the alignment routine. But if she's done all that, then Leo recommends taking it back.
Mike has an old Mac that he dual boots with Windows XP. He wants to upgrade to Windows 7. Leo says to get the upgrade and it'll install on top of it. Use the Windows 7 upgrade install disc to wipe the partition, and then install it. Mike is wondering whether it will preserve his data, though. Leo says no. He should make sure he backs up his data first.