printers

What printers have accessibility for the blind?

Episode 1262

Den from El Segundo, CA

Den's older inkjet printer died. He's blind, though, and finds it difficult that most printers use touch screens now. Are there any printers that would be better for accessibility? Leo says that's a serious problem. Office printers are often different from home printers because they have to adhere to the American with Disabilities Act. Leo says that the best thing to do is use software so Den doesn't have to use the printer screen. Everything he'll want to do with a printer he can likely do in the software. Then he can use NVDA, an open source screen reader, which Den says is excellent.

Will upgrading to Windows 10 break my printer?

Microsoft Windows 10 upgrade

Episode 1260

Glenda from Aliso Viejo, CA

Glenda is concerned about upgrading to Windows 10 because when she upgraded from Vista to Windows 8, she lost the capability to print to her older printer and had to buy a new one. Leo says that upgrading to Windows 10 from Windows 8 won't break anything like it did from Vista to Windows 8. It's a more subtle jump.

How long will it take to upgrade? Leo says it depends on her bandwidth, but it shouldn't take longer than an hour.

What's a good cheap black and white printer?

Brother Lazer Brother HL-L2340DW

Episode 1251

Rose from Los Angeles, CA

Rose needs an inexpensive black and white wireless printer. Leo says she can get a black and white wireless printer for $50, but the cost of consumables (ink) is the true cost of the printer. Ink Jet printers are generally more expensive than laser printers on a per page basis. But Epson has lowered the cost of ink so that it costs about 1.3 cents per page. Another option is the Canon Pixma, costs 4.3 cents per page, and 2.8 cents for color. Epson also has a line of printers that come with the ink in the box. They have a long lasting line that has two years worth of ink included.

Why does my printer keep clogging up?

Episode 1240

Dave from Illinois

Dave has an Epson printer and it keeps getting clogged up, prompting him to have to run the cleaning utility, which wastes ink. Leo says that people hardly print anymore and it could be that since Dave doesn't print all that often, that the printer head has dried ink inside it which is causing it to clog. Replacing the head would work, and some people even replace the heads every time they replace the ink cartridge. That's a better way to do it. But if he doesn't print all that much, a laser printer may be a better long term option.

How can I get my printer to work with Windows 10?

Episode 1239

Mike from Riverside, CA

Mike bought a new Dell Laptop with Windows 10 and now his printer isn't supported. Leo says that a lot of people are discovering that many printers and other peripherals don't work with Windows 10. But that isn't the fault of Microsoft, it's the manufacturer of the printer. They haven't made a driver for it. And they most likely want to sell him a compatible printer instead. There are other choices, however. CUPS drivers are generic and could work. They're based on Linux and he would just need a CUPS to Windows driver to serve as a middle man.

Why doesn't my printer print in color anymore?

HP Officejet 6700

Episode 1224

Jim from North Hollywood, CA

Jim has an HP OfficeJet 6700 printer and he's having trouble printing in color now that he's upgraded to Yosemite. Leo says that HP probably has an updated driver for it. He should click on the drivers button at HP.com and it'll give him the drivers for his OS X version. He should just be sure he gets the driver that's compatible with OS X Yosemite. It's up to the manufacturers, especially with older hardware, to update the drivers and sometimes a software update will simply break connectivity.

What happens if my printer isn't supported in Windows 10?

Brother All-in-One Printer

Episode 1211

Robert from Long Beach, CA

Robert has an old Brother all-in-one printer, but it isn't supported with Windows 10 or even Windows 8. He can only do basic printing, but no scanning. How can he get around that? Leo says it's frustrating when support ends for a product. Leo says that Robert could get a third party scanner driver that will work. Ideally, he'll want a solution from Brother, but Leo says Hamrick's VueScan is a good option.