printers

How can I get Windows to find my printer again?

Windows 10 Start Menu

Episode 1408

Steve from Murrieta, CA

Steve's Windows machine updated to Windows 10 and now he has trouble connecting to his printer. Leo says that he may want to remove the printer, and then research it according to its name, not IP. He can also go into his router and reserve the IP address for his printer. Lastly, he should give his printer a static IP address and tell the router. But that's the worst case because it could affect the router assigning IP addresses on the network, called "IP Collision."

What's a good large format printer?

Epson WorkForce 7620

Episode 1403

Doctor Mom from New York, NY

Doctor Mom says her husband is a stamp collector and he has to put up pictures of his stamps. His old laser printer is dying and she needs a new one that can run heavy card stock at 11x14. Leo says an inkjet printer is a better option with photo paper. Leo says that Epson makes a good printer that can handle card stock. The WorkForce 7620 printers can handle 11x17 as well.

How can I print from my Chromebook?

Canon Pixma MG6300

Episode 1402

Monica from San Clemente, CA

Monica bought an Acer Chromebook and she loves it. How can she print, though? Leo says that Google Cloud Print is the way to go. She'll just have to have a cloud print capable printer. With Google Cloud Print, she'll be able to print from any device wherever she is located.

Most printers nowadays are Wi-Fi capable, and many of them also support Apple's AirPrint and Google's Cloud Print. AirPrint and Cloud Print are separate from the printer having wireless capabilities, though, so when buying a printer it's good to check that it can do those things.

What's a good Wi-Fi laser printer?

Brother Laser Printer

Episode 1400

David from Pasadena, CA

David wants a good Wi-Fi home printer. Leo says that Epson makes a great color printer. Brother makes a good laser printer that's very inexpensive. Those are the two top choices for Leo.

He also has an Apple TV and wants to know if he'll have to upgrade his Apple TV to get Amazon Prime. Leo says no, it's just an app and it will appear in a firmware update or he can download it.

(Disclaimer: Epson is a sponsor)

What All-in-One Printer should I buy?

Epson WorkForce 3620

Episode 1387

Benny from Pasadena, CA

Benny is looking for a wireless all-in-one printer with fax. Leo says that the fax wouldn't be wireless, obviously. Leo recommends the Epson Workforce Pro. Canon also makes good All-in-One. He can actually get an all-in-one for under $100, the Epson Workforce 3620 is around $120 quite often. But he should remember that the ink is going to cost him.

(Disclaimer: Epson is a sponsor)

How can I get my printer to work with my computer?

Printer

Episode 1379

Michele from Ohio

Michele has an old OkiData laser printer. After updating to Windows 10, she's having trouble using it. She has to constantly reinstall the drivers for it to work. It's as if the computer forgets the drivers. Now, all she can print is a test page. Leo says that the test page is generated by the printer, not the computer, which is why she can print it. So there's clearly a communications issue. It may be a problem with how she's installing it. She shouldn't plug in the printer first. Instead, she should install the drivers first.

What's a good printer for use in a truck?

Printer

Episode 1378

Scott from On the Road

Scott is a long haul trucker and he wants a printer for his cab. He has heard that the constant jarring and jiggling while driving on the road will turn the ink into gel. Is that true? Leo isn't sure, but an inexpensive laser printer would work better because it uses a powdered toner that is placed on with static electricity and heat. So the vibration wouldn't likely affect printing.