PINS

Why do I have to log into my Chromebook every time?

Episode 1503

Sue from Illinois
Lenovo Chromebook

Sue took Leo's advice and bought a Lenovo Chromebook. But she's having difficulty adapting to it. She doesn't know where anything is. Leo says that's because everything is in the cloud. It also asks for her password all the time and she's tired of entering it. Leo says that can be frustrating, but it's vital to protect her data in the Cloud. In the settings, there is a feature that would enable her to turn on a PIN, which would let her log in with a simple 4-7 digit code. She'll have to enter her Google password from time to time yet, but the PIN is a good way around this issue.

Why don't I get a PIN with my new chipped credit card?

Larry from Santa Barbara, CA

Episode 1199

Larry has gotten a new credit card and it has a chip on it. Leo says that America has finally gone to the chip and PIN system, and we are now in the process of transitioning to it. The problem though, is that he didn't get a PIN with it, and he wants one. Leo says it's a steady transition. First chip and sign. Then we'll get PINs within a few years. But it's odd that American Express, which has a worldwide presence, wouldn't go with a PIN for it.