Jimmy's friend is trying to help her regain her deceased son's Instagram account that was disabled for inactivity. Leo says that another avenue to try is Facebook since they own Instagram. They have a memorial site feature for accounts whose owners are now deceased. Jimmy can try going through them to see if they can be converted as well.
Mark's mom accidentally deleted all the images on her Samsung Galaxy S5. They were able to get photos back with "Disk Digger," but what about the videos? Is there any way to get them back?
Brian wants to know how he can use tags to stay organized on his email. Leo says that tags are great for searching and it makes it really simple to stay organized. Gmail can tag messages. Mailtags has been around for years and it works great. Leo used it a long time ago and it works in Apple Mail, which can be a challenge because Apple changes Mail with just about every version of macOS. It's also great for photos. Google Photos is great for tagging as well.
Bob and his wife are going on an around the world cruise for six months and they want to write a daily blog of their adventure. The problem he has is that it's difficult to upload video and photos for the blog. Leo says that will be the issue when using cruise line internet. It's very slow since it uses satellite. It's also not cheap. But many cruise lines are moving towards a service called VOOM, which is as fast as a home broadband connection. What Leo does is upload to Google Photos before he goes to bed.
Polarr is a great Chrome extension for doing photography on a Chromebook, but it's still a challenge. If his Chromebook has access to Android apps, that will give him even more options. But at the end of the day, he's better off using a Mac or Windows machine and something like Adobe Lightroom. If Google Photo's basic tools work for him, then he's all set.
Dorothy wants to be able to make copies of all her family photos to share with her family. Leo says that she can scan them and put them on Google Photos for everyone to grab. She won't even have to label them, since it has facial recognition so she can search by faces. She can train it as well. It can also scan by location and by date.
Lisa wants to know what the future holds for saving storage and media when it comes to her personal data like photos and videos. Leo says that optical and physical media has been weeding itself out for quite some time, even though we still have hard drives. The trend is heading towards the cloud. The benefit is that she doesn't have to worry about file formats. She could continue to use hard drives, as they are getting cheaper and denser, but it's on her to keep them updated with the latest.
Your photos are likely the most valuable and irreplaceable things on your smartphone. This is why it's essential to have a solid backup in case something goes wrong, or you lose your phone. You can always just connect the phone to your computer and drag the files over, but this requires that you remember to do it frequently. It's even better if it happens automatically, and fortunately there are several places you can backup to in the cloud:
Tim doesn't want to use iCloud for backing up his images because he uses Android, while his wife uses the iPhone. Leo says that he can buy 200GB for about $3 a month. Not a bad price. But there are plenty of other choices out there. Google Photos is an amazing solution for both Android and iPhone.
John has all his family on Google Fi and he has created a special email address for everyone to use to send images. Leo says he can do that, but Google Photos has a shared album feature, and that would be far easier. So how does he download the images to his desktop? Leo says he could use Google Drive, which has a setting to backup photos automatically. He can then sync it back to his computer with the Google Drive app. It's for Windows and Mac, but they are working on a Linux version as well. But he should look around, because there's probably one on sourceforge or something.