passwords

Log into Facebook with a One-Time Password

Using Facebook on a public computer, or even on a friend's computer, can be risky. Facebook stores a cookie in the browser that enables the user to get into the site without actually logging in. This would make it possible for someone else to easily gain access to your account. Instead of avoiding Facebook entirely, there is a way you can still use it and prevent someone else from being able to get in — by using a one-time password.

How can I remember all of my passwords?

Episode 1401

Andrea from Long Beach, CA
LastPass

Andrea's mother has problems remembering her passwords. What's the best way to do it? Leo says we all have a problem remembering them, and if it's easy to remember, there's a good chance it will be easily cracked. She'll want her password to be difficult, but by extension, that makes them difficult to remember. Writing them down isn't a bad idea as long as nobody has access to them. A password vault would be a good idea, where she would let the software generate all of her passwords and all she needs to remember is the master password.

Why can't I access my email?

Buzz from Huntington Beach, CA

Episode 1399

Buzz is having a problem with 2 factor authentication on Apple's Mail app. He is able to input his password, but it won't take it. Leo says that Apple should create an authenticator program that can be used to verify user identity that can then be texted to him. That way, he's protected. If he's having trouble with it, Apple is really the only one that can solve the issue. It may be that his password has been changed and he forgot.

Is my banking information safe?

Episode 1384

Mike from Granada Hills, CA
Google Chrome

Mike is worried that Google has all of his banking information. Leo says it's not to worry about. They don't have it. If anything, his browser has that information and that's much more dangerous. It may be a good idea to reset his browser to get rid of all that. Then turn on second factor authentication to make sure that any attempt to change his password or access his account will be stopped. Mike shouldn't worry about Google, though. They're quite secure, and Chrome is a secure browser.

Can I use the same password for websites?

Episode 1377

Caleb from San Diego, CA
Password

Caleb wants to know if it's safe to use the same password across different web accounts. Leo says no, because once one site gets hacked, they can use that password information to guess the passwords for other sites. Many do this, and it's how the Turkish Crime Family was able to hack over a million iCloud accounts. Password vaults make different passwords for every site and you have only one password to open the vault. But that's not on the internet anywhere, he'd just remember that. It's much safer that way.

Why isn't Windows accepting my password?

Episode 1374

Frank from Tennessee
Windows

Frank has been using the same password for years and now suddenly the password won't work on his Windows Surface. Could the hard drive be going out? Leo says that it's more likely a keyboard issue. He should check the CAPS lock, SCROLL lock and NUM lock to make sure they aren't enabled. Another thing to do is enable the feature that will allow him to see his password as he types it.

What's to stop the Turkish iCloud hackers from getting my new password?

Episode 1374

Mike from San Diego, CA
Apple iCloud

Mike is worried about the Turkish Crime Family's iCloud hack. If he changes his password, couldn't they just hack it again to get them? Leo says that Apple has said it hasn't been hacked, and even if it had been, the hackers would have to "rehack" the system to get them. If Mike has turned on two factor authentication, they can't use his password anyway.

It's annoying to use two-factor, but it's the best last line of defense to prevent his account from being compromised. Also, he can use his TouchID on a new MacBook Pro and his iOS devices to insure verification.