Steven's sister has a 2011 MacBook Pro with a failing hard drive. She hasn't backed it up either, and there's a lot of pictures that they want to save before the hard drive goes belly up. Leo says it's good news that the computer can still see the drive and it can be mounted. The drive may be a little "messed up" and it can't read or record the data reliably. Unfortunately, in the Mac world, there aren't many good disc utilities.
Chris had a backup drive that suddenly stopped mounting to his computer. Leo says it could be a drive failure. It could also just be the enclosure that the drive is in. Circuitry can go bad.
If that didn't solve the issue, NewerTech makes a universal hard drive adapter which would allow him to take that drive and connect it to a Windows machine via USB. Then he should do a low level format.
David has a home theater PC (HTPC) and he wants to get a larger hard drive, but he doesn't want an external drive in an enclosure. He just wants a bare bones disc to copy over too. Will a USB to SATA adapter do the job?
Leo suggests the NewerTek Universal Drive Adapter and it's a very handy thing to have around to access a bare bones hard drive. Not something he'll want to use every day, but it's great for when he needs to pull data off a hard drive.