Robert got a new modem and now he has a random disconnect problem. He then can't get on the internet. Leo says that it could be that Robert is having issues with the router in the modem. He should go into the settings and make sure to turn off the router option. It could be running into competing routers. Leo says that the ISP could be changing the settings remotely as well. That's why Leo advises buying his own DOCSIS III modem. Another thing to do is check the network settings to see if his computer is configured to act as a router. If so, that would point to malware.
Fred gets really bad bandwidth with Wi-Fi. Leo says that's a common problem and three companies, including Plume, have started up to address it. Leo says that Eero is currently the only one that has a device out to solve the issue. It costs about $500 for three extenders that he would place all around his home, creating a mesh Wi-Fi network. Luma is a little less expensive, though.
Tanner is into racing and although he has Verizon at home, he still can't get the live racing feed unless he's a mobile subscriber. They want customers to double dip and because they have deals with other broadcasters, they can't just let them have it all with a FIOS subscription.
Betty can't log into the internet with her Mac. It says there are no plugins to do so. Leo says to check your router connection to see if your WiFi router is turned on. You can do that in the Apple's Network system preferences. If you can't see your access point, you're not connected to it. If it's connected, then look if the internet connection is available. If the WiFi router isn't working properly, it'll be connected, but it won't go anywhere. It'll just be a local address starting with 168. Try resetting your router.
Chip just upgraded to Windows 10 and he misses the notifications of network traffic in his system tray. Leo says that was a feature that was dropped several generations ago because there is a rich ecosystem of third party developers that can provide the same functions.
Chip should check out the Network Activity Indicator from itsamples.com
Dale needs to buy a router for a complex computer network. What's a good one to buy? Leo says that he uses an Asus AC3200. It's very good and very configurable. A good way to extend a wireless network, though, is to use WDS with the prime router and then a wireless extender/repeater about midway. It's always good to use the same brand. But congestion can kill bandwidth.
Harry is reinstalling the Windows Vista OS on a friend's computer and now it's connected to "an unidentified" router with a local access only. He can't get online. Leo advises connecting via hardwire. If that works, then it's a setting that's not allowing it to get online. A driver may need to be downloaded as well. Getting the motherboard drivers from the manufacturer could solve it.
James needs to set up Wi-Fi restrictions on his router. Leo says that it's very router specific, and he can go into his router settings and leave it open by MAC address. He can also schedule internet access. James will need a router that supports Access Control Lists (ACL).
Larry is thinking of going with powerline networking in his house. Leo says that thanks to the Powerline Alliance, powerline networking has gotten a lot better in the last few years. It's not as fast as Ethernet, however -- it's about half the speed. But it's still pretty good. Leo does it for his house and it works great. But instead of 20MB throughput, he'll get half that.