Jack has an Epson All-in-One printer and he can't scan to his computer. It says all the channels are blocked. Leo says that he can scan over wifi with today's wireless printer scanners. But it's network scanning, and a firewall may be blocking it. Turn off the software firewall in the OS. He doesn't need it if he has a router. Then, open up the computer to the printer in the menu and let the printer make the connection.
Tom updated his Wi-Fi to an Eero mesh router system, but it changed his static IP address and it's causing problems. How can he fix that? Leo says that all he'll need to do is reserve the IP for those devices. It's in the Eero settings. But the fact that Eero keeps an eye on his network worries him from a security point of view. Leo says that they do that for quality of service, as they are always adjusting the router for the best possible performance. If he doesn't trust Eero to do that securely, then he shouldn't be using it.
Jeffrey got a mesh router and he's having issues with his Sonos home theater system. Leo says that it's always a challenge to use Sonos with mesh, but he can get it done. Keeping the Sonos in Boost mode and updating his firmware will help. Leo has a few links to read up on:
Mikah left Spectrum internet service, but a recent deal they offered him got him back into the fold. The deal, however, had to include their phone service as well. He was able to continue using his own modem for the internet. He was using an older router before they arrived, but after they came, his router wouldn't work anymore. He had a brand new router, but that wouldn't work at all. He went and got a Netgear Nighthawk AC2300 router, but he's wondering why his other two routers wouldn't work.
When testing your internet speed, you may have noticed that the numbers reported can vary quite a bit. Internet Service Providers quote a speed, but if you read carefully you'll notice the phrase "up to", which tells you that's just the maximum possible speed they can give. There are many factors that can contribute to the speeds you actually will get.
Patrick wants to know how secure a guest network would be? Leo says that while it's convenient for when he has guests, if their computer is compromised, so is his network. Some networks can create an isolated connection via VLAN, where all the guests would get is an internet connection.
Bianca is thinking about getting a mesh router because her Wi-Fi is slow and unreliable. Leo says that a mesh router will definitely do the job, and they're better than a Wi-Fi extender because the extender is only half as fast. But mesh routers aren't cheap. Mesh routers also have a great quality of service with bandwidth shaping, and also parental blocking features. NetGear's Orbi is good, as is the Eero.
Paul's WD NAS can't be seen on his network after changing the cable connector. There's a red light that says "I'm not working." Leo says he could try to use another computer with the dashboard software and connect directly, bypassing the router. If he sees it, then there's some issue connecting through the router. Leo says that Western Digital's NAS is terrible. Definitely not his preferred NAS. They fail more often than others. Leo prefers Synology.
Dan is having issues networking multiple computers running different versions of Windows. Leo says that Dan may be having issues with HDCP. He should name each machine, and he should try it without his Windows XP machine.
Ben has a Fire TV and wants to know if he can watch videos from his computer. Rich says that he can grab an external hard drive, then add it to Fire TV on the network and use VLC Media Client play the movies from that. Otherwise, he'll have to consider a network attached storage and a media client.