networking

Why Can't I Scan From my All-in-One?

Epson

Episode 1574

Jack from California

Jack has an Epson All-in-One printer and he can't scan to his computer. It says all the channels are blocked. Leo says that he can scan over wifi with today's wireless printer scanners. But it's network scanning, and a firewall may be blocking it. Turn off the software firewall in the OS. He doesn't need it if he has a router. Then, open up the computer to the printer in the menu and let the printer make the connection.

Can I have a static IP with my mesh router?

Eero

Episode 1555

Tom from Orange, CA

Tom updated his Wi-Fi to an Eero mesh router system, but it changed his static IP address and it's causing problems. How can he fix that? Leo says that all he'll need to do is reserve the IP for those devices. It's in the Eero settings. But the fact that Eero keeps an eye on his network worries him from a security point of view. Leo says that they do that for quality of service, as they are always adjusting the router for the best possible performance. If he doesn't trust Eero to do that securely, then he shouldn't be using it.

Why wouldn't my old routers work with a new cable internet installation?

Netgear Nighthawk AC2300

Episode 1546

Mikah from Maine

Mikah left Spectrum internet service, but a recent deal they offered him got him back into the fold. The deal, however, had to include their phone service as well. He was able to continue using his own modem for the internet. He was using an older router before they arrived, but after they came, his router wouldn't work anymore. He had a brand new router, but that wouldn't work at all. He went and got a Netgear Nighthawk AC2300 router, but he's wondering why his other two routers wouldn't work.

How to Analyze Your Internet Speeds

When testing your internet speed, you may have noticed that the numbers reported can vary quite a bit. Internet Service Providers quote a speed, but if you read carefully you'll notice the phrase "up to", which tells you that's just the maximum possible speed they can give. There are many factors that can contribute to the speeds you actually will get.

Should I get a mesh router?

Netgear Orbi

Episode 1538

Bianca from Wisconsin

Bianca is thinking about getting a mesh router because her Wi-Fi is slow and unreliable. Leo says that a mesh router will definitely do the job, and they're better than a Wi-Fi extender because the extender is only half as fast. But mesh routers aren't cheap. Mesh routers also have a great quality of service with bandwidth shaping, and also parental blocking features. NetGear's Orbi is good, as is the Eero.

Why isn't my NAS visible on my network?

Western Digital NAS

Episode 1529

Paul from Lake Forest, CA

Paul's WD NAS can't be seen on his network after changing the cable connector. There's a red light that says "I'm not working." Leo says he could try to use another computer with the dashboard software and connect directly, bypassing the router. If he sees it, then there's some issue connecting through the router. Leo says that Western Digital's NAS is terrible. Definitely not his preferred NAS. They fail more often than others. Leo prefers Synology.