Netflix

How accurate are my ISPs download speeds?

Episode 1566

Rob from Cincinnati, OH

Rob wants to know how he can find out the more accurate speeds he's getting on his internet service. Leo says that when ISPs tell you speeds, it's usually under ideal conditions are are "peak speeds." Look for the phrase "as fast as." Then go to several internet speed testing sites like Netflix's Fast.com or SpeedTest.net. User several of them and get a good average. Also do it at different times. After 6pm is going to be different because people are watching Netflix.

Is there an advantage to using an Apple TV instead of a Mac Mini as a set top box?

Apple TV 4K

Episode 1555

Bruce from Las Vegas, NV

Bruce upgraded to an LG C7 TV, and it's been the best TV he's ever owned. He has an older generation Apple TV, not the new 4K version that's out now. He's wondering if it would be better for him to get a Mac Mini instead. He wants to know what the difference would be between Apple's tvOS and macOS. Leo says the new Apple TVs support UHD and high dynamic range (HDR). One of nice things about using an Apple TV is that it's automatic, Bruce would just have to plug in the HDMI cable and everything would work. The other thing it does is Dolby Atmos sound.

Do I really need a Blu-ray player for my 4K OLED TV?

Samung QLED TV

Episode 1531

John from San Diego, CA

John bought a Samsung QLED 4K TV. Does he really need to get a Blu-ray player for it? All he really watches is Netflix and it's pretty good. Leo says that streaming gets compressed, so even though it looks pretty good, Blu-ray is uncompressed and will look far better. The way he can tell is by looking for "macro blocking." He'll see it in solid blacks, and it'll show bands, instead of a smooth gradient. He'll also see some jaggies in titles and text. But Leo says in spite of that, Netflix does a good job. It just depends on if he wants the perfect image or not.

Why doesn't my 4K TV stream Netflix in 4K?

Roku Streaming Stick+

Episode 1493

Steve from California

Steve is frustrated with his Vizio 4K smart TV, which has a Netflix app, but it only supports 1080p and not 4K. Leo says that's because the TV is using an older version of the Netflix app. Leo recommends getting a Roku or Apple TV and then use the 4K version of the app, and it will stream in 4K. This is why Leo prefers so-called "dumb" TVs which don't have smart apps. He uses a Roku, which gets updated far more often and supports 4K apps.

What's the best bandwidth for HD streaming video?

SpeedTest

Episode 1469

Scott from Woodland Hills, CA

Scott wants to know what the best bandwidth is for streaming HD video. Leo says that 25MB down is ideal, but it really comes down to how much congestion he deals with as other people in the house are using bandwidth. Netflix has a page that shows recommendations, though. If there are more people he has to share with, then he should get double what he needs. Generally, cable companies offer more than enough and are consistent. But in an apartment, that bandwidth gets split off.

Will increasing my bandwidth make Netflix streaming better?

Fiber optics

Episode 1455

Art from Los Angeles, CA

Art is wondering if he should expand his internet speeds to 100Mbps to watch Netflix. Leo says that 50Mbps down is fine for watching Netflix, but the more devices he has on his network, the more bandwidth he'll need. The more mobile devices, internet of things boxes, and simple computer access, 100Mbps+ is more realistic.

Why is my old iPad dropping off the internet while streaming?

Apple iPad

Episode 1447

Jack from Reseda, CA

Jack is having issues with his iPad internet connection dropping out with streaming video. Leo says that his tablet may be older than his phone, so his phone is just getting a better, faster stream. Although it's working perfectly well for everything else, it may be time to get a new iPad for streaming. One thing he can try before he gets a new one is to reset the iPad. He should erase everything and reset it. Then update the OS. Then install Netflix and see how it goes.