Barry bought a QNap NAS recently and he's a bit frustrated that there isn't a lot of documentation with it for the hardware or software. Leo says that's a common problem as they assume you're an expert if you're looking to use a NAS for a backup. Leo says that YouTube is a great place to learn how to run QNap. There's a QNapTV Channel there.
Chip is building a computer and wants to add a new NAS to his Drobo. Leo says that Chip has a DAS, or Direct Attached Storage. So building a NAS would be different. But it's a great time to buy hard drives for it, as WD NAS drives are under $90 right now. DROBO isn't that great as a NAS, because of the software. But as a large drive or direct attached storage, it works. For a NAS, Leo's favorite is SYNOLOGY. He uses the five drive model for his network and then backs that up to the cloud. It also works as a server. Another is QNAP, but that's a bit more expensive.
Gary wants to know if he can use a Raspberry Pi to host his own web site. Leo says that's a great idea. If he installs an FTP program, how can he get that to talk to his Apache server? Leo says this isn't ideal for a public site because of upload speeds and terms of service with the ISP. But if it's a personal file server that he can access for the web, that's legitimate. He also has to punch holes in his router firewall to get it, and that means to be sure his Pi is secure and up-to-date. Leo also recommends using Secure FTP to keep his system secure, and set port forwarding to Port 80.
James has a large family that records many videos, and he's run out of storage in the cloud. He can't buy anymore iCloud to store everyone's movies and music. Leo says that James has transitioned to the enterprise-grade needs. Especially for backups. Leo says maybe just creating a duplicate Synology NAS off site and have it Sync. That way he can have as much storage he needs, rather than paying for it in the Cloud. It's also far more practical, since it won't take up bandwidth. Carbonite will even send a hard drive to back up and ship to them for storage. But that isn't readily available.
Steve is a professional photographer and he stores his raw images on a NAS (network attached storage) with Mac File sharing. But he's finding that about 10% of his images are corrupted. Leo says that there's two ways this can happen. 1) the data is corrupted on the disk. Is the file corruption happening locally? Or on the network. It helps to test if it happens the same every time. That means the data is getting corrupted on the NAS itself. If it was a network corruption, it would happen intermittently and randomly.
Rick bought a Drobo 2, and it's a bit flakier than his gen 1 Drobo. If it gets jostled, it has to reboot and rebuild. He's concerned that it's a single point of failure and he'll lose his data. Leo says that Drobos are a RAID (called Beyond Raid) where if one drive fails, it rebuilds form the other drives. So it's not really a single point of failure. But if all the drives go bad, then he's in a world of hurt.
Paul's WD NAS can't be seen on his network after changing the cable connector. There's a red light that says "I'm not working." Leo says he could try to use another computer with the dashboard software and connect directly, bypassing the router. If he sees it, then there's some issue connecting through the router. Leo says that Western Digital's NAS is terrible. Definitely not his preferred NAS. They fail more often than others. Leo prefers Synology.
Aaron has a Synology NAS, and he handles a lot of really large image files. But they load really slowly. Leo says that while loading it can bog down and there are several issues in the chain. He shouldn't treat his NAS as local storage. He should transfer his data to a hard drive. It still shouldn't be that slow, though. Leo suspects a misconfiguration issue. Aaron should make sure SMB File Sharing is turned on. That could help.
Doctor Mom may be moving cross country and wants to know a safe way to pack her technology, like her computers and her NAS. Leo says that pulling the drives out and wrapping them separately in bubble map is a good idea. Then she can place them together in a box with plenty of shipping material. But the iMac is tougher because she can't take that out. And then there's the huge screen. Ideally, if she still has the box, she can encase it in that with the original packaging. Otherwise, she'll need to just wrap it judiciously in bubble wrap.
Tim uses Time Machine for his backup, but the backup fails intermittently. His Synology NAS is citing improper credentials as the cause. Leo says that encryption certificates need to be renewed from time to time, and if he's encrypting his data on backup, that could be the issue.
There is a post on Synology forums about this: Time Machine, Making it Work. Learn from my Suffering. There are some steps that can help.