Motorola

How can I keep my phone from always listening?

Episode 1452

Pat from San Gabriel, CA
Motorola Moto Z

Pat upgraded to a Motorola Moto Z with Android 7, but when he listens to music at home, it displays what he's currently listening to on the screen. How does it know? Leo says that the Android has an always listening feature that will pick up the ambient sound in the room and identify it. It's basically for the OK Google feature.

Pat had an issue with it playing a video unexpectedly as well. Leo says he can train it to just listen to only his voice, or he could even disable "OK Google" entirely. It'll be under Settings > Google.

What's the best Android phone in the $200 to $250 range?

Episode 1432

Carson from Orange County, CA
Motorola Moto G5 Plus

Carson's LG G3 broke, and he wants to know what Android phone he should get next. His budget is $250. Leo says he likes the Motorola G5 Plus. It won't have as good of a screen or camera as the flagship level smartphones that start at $600. That being said, the screen will be just fine and the camera is still pretty decent. Also, the nice thing about the Moto G5 is that it's fast enough, and Motorola keeps the operating system very clean. Motorola also keeps its phones up to date.

Why is my phone overheating?

Episode 1392

Stacey from San Pedro, CA
Moto Z

Stacey says that when she's driving, her Samsung S5 phone starts to overheat, and her battery life has started to get really bad as well. Leo says that using the phone all the time, even while it's plugged in, will cause it to work harder. Phones are higher performing these days, while battery life has been steadily dropping. On top of that, her S5 was one of the worst phones Samsung has ever made.

Should I get the Motorola Moto X or Samsung Galaxy S6 Edge?

Episode 1251

BJ from LA
Samsung Galaxy S6

BJ wants to know how the Motorola Moto X Pure stacks up against the Samsung Galaxy S6 Edge. Leo says that the Moto X Pure has a nice screen and a great pure Google experience. The Galaxy S6 Edge has a much nicer screen, but he doesn't like Samsung's TouchWiz overlay. BJ also hates the Motorola tech support. Leo says that Samsung's isn't much better and both expect the carrier to support it.