Mobile Phones

Samsung Announces Galaxy Note 9

Samsung Galaxy Note 9

Episode 1514

Samsung announced the Galaxy Note 9 on Thursday morning, and it'll be out already on August 24. Leo says the Note phone has a lot of devoted fans, but there's also a lot of people who think it's too big and too expensive. It starts a $999, and goes even higher if you want to get more internal storage. It's a beautiful phone, and slightly larger than the old Galaxy Note 8. Samsung has put a very big 4,000 mAh battery in the Note 9. They're putting in water cooling, though, so it won't get too hot and won't explode. This is the largest battery ever in a Note smartphone.

Should I buy a phone locked or unlocked?

Motorola Moto G6

Episode 1512

Cheryl from Redondo Beach, CA

Cheryl wants to get a Motorola Moto G6 mobile phone and wants to know if she should get one locked or unlocked. Leo says that phones that are locked to the carrier means she can only use it with that carrier. But with Verizon, that phone should already be unlocked. The FCC has said, however, to all the carriers that if a phone is bought outright, then it would have to be unlocked. If she's buying one month to month, then they can lock it until she's paid it off. Ideally, she should get the unlocked one.

Why does my phone keep rebooting?

Samsung Galaxy S5

Episode 1510

Larry from Tustin, CA

Larry's Samsung Galaxy S5 is rebooting all the time. What can he do? Leo says his mobile phone company wants him to upgrade, but before he does, he should perform a backup and reset. It will erase the phone and reset it to the day he bought it. He should make sure he backs up his photos and videos before he does it. For that, Leo recommends Google Photos. That will likely solve the problem. If it doesn't, then it's time to get a new phone.

Why does my iPhone screen go black when using Facebook?

Apple iPhone 7 and 7 Plus

Episode 1505

George from Victor, MT

George has an iPhone 7 Plus and the screen goes black when he's in Facebook. Leo says that it's possible that his case could be squeezing the phone, causing it to shut down. Also, restarting the phone once a week will clear out any code that could cause problems.

Scooter X says that in iOS 9, there was an issue where Facebook would go dark. So George should make sure he's updated. While he's at it, he should just uninstall Facebook and download and reinstall the app. There could be a problem with Facebook. There was something similar happening a few years ago.

What's a good cheap phone to use with the Wyze Cam?

Wyze Cam

Episode 1504

Jean from Valley Village, CA

Jean wants to get a Wyze Cam, but she can't control it without a phone. So what's a good budget mobile device to buy for it? Leo says that any sub $100 Android phone or tablet should do the trick. But she'll also need internet access with a wireless router or wireless access point to be able to access it from anything. Or she can use a microSD card in the camera itself.