Marco is having trouble seeing his location on his mobile phone. It thinks he's in Jordan. Leo says that chances are the phone's GPS is having issues and the phone is using Wi-Fi triangulation to approximate his location. The problem is that sometimes the phone gets confused and sends his location somewhere else based on where his ISP is located.
Chris wants to know if he can disable the Bixby button on his Samsung Galaxy S8. Leo says that there wasn't a way to do this until recently. The latest firmware update allows it. Chris just has to press the Bixby button and then the Settings gear, and he can disable it. Leo wishes Samsung would let users reassign that button to something useful. Leo also says that mobile phones are so matured in their design now, that there isn't much that phone companies can do except add features that nobody really wants, like a Bixby button or removing the headphone jack for wireless headphones.
Leo says that he's like many Apple fans, trying to decide on whether to buy the iPhone X, the iPhone 8, or just wait. Leo says that he bought them because he wants to review them. Leo also says that most people are calling the iPhone X the "ex," not the 10. Leo says that you won't be able to get the iPhone X until probably next year due to parts shortages for the FaceID feature. So should you wait or buy the 8? There's no real rush to get the new iPhone. It's easy to skip a generation or two, and that way, when you get a new phone, you can experience an exponential bump in performance.
Michael is a Google Fi user and he's hearing about the Motorola Moto X4. When is it going to be out? Rich says it'll be out before the holidays, and Rich loves the Moto X. It's a great phone line. It features Pure Android, and a fingerprint reader on the front. It's easy to use, has dual cameras, and an ultra low light front facing camera. It has a high speed Snapdragon processor, and it works on Google Fi.
Karen is thinking of moving over to T-Mobile from Google Fi. They have a good deal for people 55 and over. It should be about the same in quality, right? Rich says that Google Fi uses three different carriers, automatically switching to whichever one is best. It can be pricey for an unlimited user. If she doesn't use a lot of data, then Google Fi is a great 'pay as you go' plan. But T-Mobile has a great plan for those age 55 and over — 2 lines for $60. It's hard to beat that.
Richard has an old Alcatel phone that lets him post to Twitter, while his LG phone won't. Rich says to try uninstalling the app, then reinstalling it. He should also uninstall any apps he doesn't need. Lastly, he should try HTC Boost Plus. It's an app that scans the phone for junk files and deletes them.
Joe is an app developer and is looking to create an app for AR. Since Joe already has a parking app he's developed, Rich thinks he should elaborate on that and use the phone's camera to decipher parking signs. A user could simply point his or her camera at the sign, and the app could return a big check mark or red 'x' on if it's ok to park there at that time. The issue will be gathering the information for the backend. But if he can make submitting data easy and fun, and it works, then he'll have a winner.
Laura has an iPhone, but it constantly goes into speaker phone mode. How can she stop that? Rich says that there's probably a setting in accessibility that is enabled that is automatically activating her speaker phone. She should check Settings > General > Accessibility for it.
Gary is wondering if he should upgrade to the Samsung Galaxy S8, and whether or not to get it unlocked. Rich likes the S8 Plus because it's larger and he'd get a lot more battery life. As far as unlocked vs. carrier locked — if he's not going to leave his provider, then there's no reason to pay extra for an unlocked phone. He can just get a regular phone though T-Mobile.
Howard has an iPhone 7 and is thinking of getting an iPhone 8. Rich says he should save his money. The battery life won't be any better. The A11 processor is faster, however, so if not having that is a deal-breaker, then get the iPhone 8. If not, the next spec is the camera. Is it better? Yes, but not $800 better. Then there's the resale value of his old phone, which will be cut in half. So he's still going to have to spend at least $300-$400 to upgrade. The iPhone 8 does have wireless charging, but Rich says it's too new.