Benny just got hearing aids and he's trying to transfer his work calls to his iPhone so he can hear them through his hearing aids. Leo says that the Starkey App for the iPhone is great. But to route his business calls to the iPhone is a challenge. RingCentral has an app that can route it to his iPhone, but whether it works in concert with the Starkey app is another story.
George hates that his front facing camera has such terrible resolution. Leo says that's because there's enough space for two higher resolution cameras on the same phone. But that's changing since most images are being shot are selfies. So the front facing camera is getting better. But it's slow in adoption.
Noah just got a new Samsung Galaxy Note 3 Android phone and the emoji's are "disgustingly ugly." Leo says that yes, Samsung's emoji's are ugly and the problem is that there is no standard or specification of how they are drawn. Noah can check out iEmoji.com to see how they look from platform to platform. There's also EmojiPedia.org. And everyone has their own look.
Tony's mobile phone is having trouble with Google apps. Leo says if all of his Google apps have been affected, that means it's the backend services that are broken, which is a side effect of having an open source scheme. Leo says that Google has redesigned their apps to "look" like apps, but they are mostly web driven. So he'll have to make sure all of his software updates are done, from the carrier and Google Play store.
Evan bought an iPhone 6s Plus on the first day. He hears there's a different phone for AT&T, though. Leo says that's true. The AT&T iPhone is different, but only in that it has an extra band. Leo says that's not a bad thing as the AT&T model has a lower frequency to pass through walls. But can it work with other carriers? Leo says that nobody has really addressed it, but with all the bands that it has, it's a question an RF engineer might be able to answer. Leo's betting if he put the SIM in it, it should work in most cases.
Andrew has the HTC One and he's trying to figure out whether to get the new HTC One or the Moto X as his next phone. Leo says he wouldn't buy a new HTC phone because the phone company is likely going to pivot into VR. They aren't doing well with mobile phones of late.
Mike wants to know if the OnePlus Two is a good deal. He recently returned the Motorola Moto X and is looking at getting one to replace it. Leo says that the OnePlus Two has started to leave him cold, and the Motorola Moto X doesn't have security features like a fingerprint scanner. Leo says that while the Moto X has a 21 MP camera, it doesn't have good low light performance without optical image stabilization. And the battery life has left him disappointed because it doesn't last all day. Neither does the OnePlus Two, however.
DeeDee has a Samsung Galaxy S3 and has been having issues with apps crashing. Leo says that the Samsung TouchWiz interface could be causing the issue. Phones with a pure version of Android like the OnePlus Two and the Google Nexus never have the issue. So the interface is just taking up too much RAM as it's running on top of Android. Android also needs more memory. Leo advises doing a complete reset and avoid modern games because they expect a more powerful processor to run.
Chuck is moving to the iPhone 5C from a 4S. Is it worth it? Leo says a bigger screen is always good. But he should make sure to update the OS since he's inheriting the phone.
Randy's wireless provider is an MVNO, or a third party carrier, and the phones he gets are unlocked as a result. But he wants to buy a new phone and keep his existing account. Leo says he can, as long as it's GSM. Leo suggests going with T-Mobile because it's unlocked out of the box. Then he can use it with any carrier.