Mobile Phones

Should I buy an iPhone 7?

Episode 1355

Carrie from Hisperia, CA
Apple iPhone 7

Carrie has an iPhone 6 and she's thinking of getting an iPhone 7. Leo says that the 10th anniversary phone is right around the corner, the iPhone 7S, unless they change the name of it, which Leo doubts. Will they bring back the headphone jack? Leo says no. She'll probably never see that feature again. So there's no real hurry to upgrade.

Can I train Siri to work more accurately?

Episode 1354

Ellie from Honolulu, HI
Siri

Ellie is frustrated by Siri's use of punctuation, as it's very inconsistent. How can she teach it to do better? Leo says that Siri is mystifying when it makes that judgement, and there's really no way to fix it. It's not perfect, but it should get better the more it's used. Even if it's 95% accurate, that 5% can still be annoying. Siri is trainable, but whether it actually improves speech recognition is debatable.

How can I get updates for my Note 4 if I moved to T-Mobile?

Episode 1352

Sundar from Maryland
Samsung Galaxy Note 4

Sundar recently switched to T-Mobile with his Samsung Galaxy Note 4. He's worried that he isn't get the security updates since the phone was from another service. Leo says he'll need to go into his phone settings and change the APN settings. T-Mobile has directions on how to do that here. He should understand that a Note 4 is an older phone and he may not get them anyway.

Is the LG V20 a good phone?

Episode 1352

Lester from Menefee, CA
LG V20

Lester is looking to buy the LG V20 smartphone since he doesn't want to wait until March for the Google Pixel XL. Leo says based on the specs and reviews from people he trusts, it's a very nice phone. It has better battery life and a great camera. The Samsung Galaxy S7 is another alternative if he doesn't feel burned by the Note 7 debacle. LG makes really nice phones, so he really can't go wrong with it.

Should I get a Google Pixel with Verizon?

Episode 1350

Rick from Torrance, CA
Google Pixel

Rick wants to know about the new Google Pixel. He wants to leave Verizon but they're working overtime to lure him back. What he wants to know is if the Pixel from Verizon is the same as the Google version. Leo says that he used a Verizon Pixel with a T-Mobile SIM and it was functionally the same. Verizon may hold up updates, though. Google Fi may have that same problem because you have to use Verizon's network with it.

Where can I find a manual for my phone?

Episode 1350

Debbie from Calabasas, CA
Samsung Galaxy S7

Debbie has a Samsung Galaxy S7 phone and she wants to view the manual, but they don't have it in English. Leo says that Samsung makes different phones for different regions and it sounds like Debbie's is for a different region. The only real difference is the radios that are in it. She can download a PDF version of the manual, that's not a big deal, but she'll want to be sure it's compatible with the carrier she uses and the data bands she'll want.

What's a good alternative for the Samsung Note 7?

Episode 1349

Stuart from Chino, CA
Samsung Galaxy S7

Stuart wants to know about the Samsung Galaxy Note 7 and why it was taken off the market. Leo says it was taken off the market because of exploding batteries and Samsung is pushing out an update this week that will render any remaining Note 7s useless unless they are plugged in. The Samsung Galaxy S7 is just as good, and the S8 is coming out this Spring. Sadly, the Note brand is so damaged, it's unlikely we'll see another one. But that doesn't mean Samsung won't make another phone with that size screen. They just won't call it a Note. The OnePlus 3T is 5 1/2".