Mobile Phones

What should I get for my first smartphone?

Terri from Los Angeles, CA

Episode 1299

Terri has an old Razor flip phone and she's about to have it disabled by AT&T. Leo says that if AT&T is doing that for network reasons, then they should give her a free phone to replace it. And you should be able to get another flip phone if you want. But if you want a smart phone, then you'll have to remember it will cost a lot more, with the data plan. If you're ready for that, then how exciting! There's a lot more you can do with it. What Leo recommends is having your son's take you to the AT&T store and see what you're options are.

Should I buy a new iPhone or wait for the iPhone 7?

Episode 1298

Rojit from California
Apple iPhone 6s

Rojit is getting an iPhone for father's day and he wants to know if he should wait for the iPhone 7. Leo says that if he can wait until September/October, then he'll get the latest and greatest running iOS 10. We know that it's coming in the fall. We also hear that there will be an improved dual camera, and the talk is that Apple is going to eliminate the headphone jack and use the Lightning port. It may not be enough to wait for. If he got one today, he'll be fine. Then he'll be set up to get the iPhone 7s next year.

Why is my GPS location data inaccurate?

Jonathan from Scottsdale, AZ

Episode 1296

Jonathan's phone has been reporting inaccurate location information. It's always connected to the data network. Leo says that the data network often defaults to the data center which can change. Leo says to try a different app to see if it's an app centric issue or a phone issue. He should go to Google Maps. It will tell him where he is at all times and he can see where the GPS is reading in its history. It could be a failing GPS chip, or sometimes the location information being transmitted from the network.

How can I recover deleted images from my mobile phone?

Earl from Granada Hills, CA

Episode 1295

Earl accidentally deleted all of his vacation pictures on his phone. What can he do? Leo says that to guard against this in the future by using Google Photos, which will automatically upload his images when he's on a Wi-Fi connection.
Flickr does too.

With a little effort, Earl could use some recovery tools to restore them, but he'll have to make sure he connects his phone to his computer as a mass storage device. He'll be able to find that in settings.

Can I store apps on my miniSD card on my LG phone?

Episode 1294

William from Anaheim, CA
LG G5

William's old 8GB LG G5 has filled up and he wants to add a miniSD card for storage. Can he add apps to the card as well as storage? Leo says that this is a common problem with Android and it largely depends on what flavor of Android he's using. For William, it's Lollipop. But even then, ideally, it gets confusing with the app and the phone. It could be different from app to app. So he'll need to go into the app settings and see if it supports it. There should be an option to move the app to the SD card.