Mobile Phones

How Can I Change My Router Address to NAT Type 1?

PS4

Episode 1616

Chad from Alabama

Chad wants to run a game server on a secondary PS4 so others can play over the internet all over the world. HIs problem is he needs a NAT Type 1 connection to make it work. Is there any way to do it without having a second internet connection from Spectrum? Leo says that there used to be a device called a Hamachi that would do it. Ideally, try taking the router out. It will eliminate a middleman that could assign a Type 2 connection, not a Nat Type 1. Risky, but it could work. Chad can also try DMZ through the router. He can also set up port forwarding.

Can I Use the iPhone Without Touching It?

Siri

Episode 1616

Howard from Tarzana, CA

Howard's wife has severe neuropathy and needs a way to use her iPhone without touching the screen. Leo says that the iPhone has some of the best Accessibility features, so using SIRI and voice activation could be the best bet. But Bixby in the latest Android phones is better at voice control. Go into the iPhone's settings under Accessibility and see what's available. She can call Apple and see what they can do because they have great Accessibility support. In iOS12, there are also SIRI Shortcuts, which enables users to use verbal cues to run shortcuts. 

Samsung Announces Galaxy Note 10

Galaxy Note 10

Episode 1616

Samsung announced the Galaxy Note 10 this week. And it's huge. It's "notch" is much smaller, now more of a dot, and the headphone jack is officially missing. So Samsung has quietly removed any videos from their YouTube channels mocking Apple for the same thing. They say it gives them more room for a larger battery. Also missing is the Bixby button, which is officially dead. Price for the Note 10 - $1200. The 5G version is another $200, but Leo says don't bother. 5G isn't available everywhere yet, and it will drain your battery much faster than LTE. Right now, 5G is nothing but hype.

Can I use a smartphone with my home security system?

Samsung Galaxy S10E

Episode 1615

David from Whittier, CA

David has a vacation home and has WiFi cameras in it to view remotely. His problem is that when the service goes down, it could be days before it gets repaired. Could he use a cellphone and TING? Leo says that cellphones can be used as a "hotspot" and they can use their data plan to reach you when you need to view it. The question is, would TING let you do that? Other mobile services do, but they charge you and cameras use a lot of bandwidth. So check to see if they only work on movement. In principle, that could work.

Can I Buy More Cloud Storage for my Samsung Phone?

Samsung

Episode 1614

Hope from McComb, Mississippi

Hope wanted to know if she can upgrade her cloud storage through her Galaxy Note 9. Leo is pretty sure that Samsung will sell her more cloud storage if she wants to, and it's a good idea to back up phone data. She can buy more, but it may be for select carriers. But she can also use Google Photos, which offers free unlimited high-resolution storage, and she can upload automatically with a simple check of a box.

What Android phone should I upgrade to?

Google Pixel 3

Episode 1613

Debbie from Roland Heights, CA

Debbie's Samsung Galaxy S4 won't work without being plugged in anymore. Leo says that the Galaxy S4 was one of the last ones that you could replace the battery too, and there are third party batteries from Anker and Aukey that you could buy for it. But Leo says it's pretty old now since the Galaxy S line is up to 10 now. So Leo says it's time Debbie got a new model. She could probably get the S9 for a really good deal. What about the Google Pixel? Leo says it has the best camera on the market, though the screen is better on the Samsung. But nobody does better than Google on the camera.

Can I Install Apps on a Phone's SD Card?

Android

Episode 1612

Joe from Tampa, FL

Joe has trouble with apps he installs on his microSD card. When will Android fix this? Leo says that apps will always work better on the internal memory. Save the SD card for larger files like photos, videos, and music. Because Android doesn't like the SD card for apps, and Google is starting to lock it down for anything other than storage. In fact, Google no longer allows SD cards for storage on their own phones. Also, apps have to support it, and Android isn't really letting developers do it.

Sprint + T-Mobile Merger Approved

T-Mobile

Episode 1612

The merger between Sprint and T-Mobile has been approved by the Department of Justice, giving mobile another major carrier to compete against AT&T and Verizon.  The talk is, that T-Mobile is going to work with DISH Network to create a huge new 4th carrier by Dish. Dish will also get Boost Mobile, Virgin Mobile, and several other MVNOs. As a long-time T-Mobile user, Leo doesn't really have a problem with it, especially as we move into 5G speeds.  But it's not in the clear yet, as 13 state attorney generals are suing to stop it.

Why is My Phone Getting Nonstop Popups?

 Samsung Galaxy S5

Episode 1612

Carlette from Alpine, CA

Carlette clicked on something in her Samsung Galaxy S5 mobile device and now she's getting popups. What can she do?  Leo said to go through the apps and see if there's anything she doesn't recognize. Uninstall those apps. What she can do is go into Google Play and sort apps by date installed. The one she installed recently is probably the one that is causing the popups. In fact, install as few as possible. If that doesn't stop it, she may need to completely reset the phone to factory settings. That'll reinstall the OS. 

How does a walkie talkie app like Zello work?

Zello

Episode 1610

Bill from Wilmington, CA

Bill wants to know about the Zello walkie talkie app. How does it really work? Does it transmit over the air like a real walkie talkie? Leo says it doesn't broadcast, it uses your mobile phone data network to communicate. So you use data every time you use Zello. It's similar to VoIP in that regard. It's fun and handy, but it does eat through your data.