John is frustrated that he can't delete the pictures on his phone without deleting them from iCloud. Leo says that if he selects "optimize phone storage" in settings, it will delete it on the phone without deleting it on iCloud. But he'll have to select "Keep Originals" on his Mac so it doesn't delete there.
Nathan wants to get his son an Android phone. What should he buy? Leo says that the Motorola Moto G6 is a very good phone, and it's very affordable. He can get the G6 Play for about $200. It's good for kids. Leo also recommends considering a refurbished phone from Gazelle, and he should make sure he gets a good case for it.
(Disclaimer: Gazelle is a sponsor)
Terri wants to buy a phone with a keyboard. Can she still get a Blackberry? Leo says that Blackberry doesn't make phones anymore, but the brand/design is made by TCL. The Key2 is the new model. It also runs on Android now. Blackberry's OS died a few years ago. It will retail for $649 and is available in July. If she likes a physical keyboard, this is her last, best choice.
Dennis replaced the laptop in his hard drive with an SSD and it was the easiest thing he's ever done. Leo says that's the best upgrade one can do to speed up a computer.
Bob has an LG G5 Android phone and his battery life is really bad. He was thinking about resetting it, just in case there's something running in the background that's wearing it down. Leo says that after two years, it could be that the battery is worn out to the point that it's time to replace it. The good news is, the G5 has a removable battery. But what about his authenticators? Will they stay enabled when he resets? Leo says probably not. They may have to be reenabled.
Patrick wants to know when the new Motorola Moto Z3 Play will be out. Leo says that there are benchmark reports out there, so someone has them, but Leo says it hasn't been released yet. Leo says that Lenovo has moved the design of the Moto to China now, so we don't really know what's up just yet, or if the quality is still the same. But Lenovo has kept the ThinkPad line consistent, so that's hopeful.
The Chatroom says that the Motorola Z3 is supposed to be announced on June 6.
Rick's wife wants a new phone with a larger screen. What should she get? It doesn't have to be the latest model. Leo says that the best budget Android phone is the Motorola Moto G5 Plus. The screens are better and the cameras are really good. She should make sure he gets a US GSM model that is compatible with her carrier (Verizon in this case). She shouldn't have to pay more than $200, especially on Amazon.
Ryan sent his mobile phone to Samsung to have a swollen battery replaced. They had the phone for a month. Ryan is a super Samsung customer and the company wants to keep people like him happy. But more than that, if a bulging battery gets compromised, it could catch fire and explode. So there's a definite safety issue, and Samsung learned that the hard way with the Note 7.
Joe loses his favorites when he reboots his phone. Leo says that if the app he's using is installed on the SD card, it could disappear because the phone may not see it. That's why most phones don't have SD cards anymore.
Lori is traveling to Europe soon with her family and they all have iPhones, but they have separate carriers and plans. What's the best solution for them as they travel? Leo says first thing is to find out what their international roaming plans are. They're better than they used to be, but it's still pretty expensive for what they would get. International data roaming can cost thousands if they're not careful. Leo recommends using Wi-Fi as much as possible, and they should pre-cache maps in Google Maps. They can get a local SIM in the country they're visiting.