Paul used to write his daughter messages from the tooth fairy in a cryptic, fairy-looking font on Windows XP. Then she would change the font to read the messages. Now he has a CD with these notes on it, but none of the documents can be read because he doesn't have a Windows XP computer with that font installed anymore. How can he find that font?
Jim is using Windows 8.1 and he's being asked to sign in with his Microsoft account. Leo says that both Windows and Apple are now doing that and he finds it annoying. He can set it up without it, but they'll bug him with it. Windows 10, however, will require it. How does that affect running as a standard user? Will he have to have multiple Microsoft accounts? Leo says he doesn't really know. But that's a good issue to bring up.
Microsoft has announced that Windows 10 will be available on July 29. It will be a free upgrade for users of Windows 7 and Windows 8. They've also announced that if you're in the free Windows Insider program, you will get a copy of Windows for free as well. You can still get into the program at insider.windows.com. The Windows Insider program is Microsoft's way of testing Windows 10 on the desktop and Windows Mobile 10 for the smartphone.
Scott says that when using Office 365 with a mobile device, the images within the letterhead end up as attachments instead of being embedded. Leo says that inline imaging in Office365 is a convenience that Microsoft offers, but it's not a standard, and it ends up as an attachment. He can't control that. There is no fix other than to stop using images in email. The only time that an inline image is displayed is in an email reader that supports it, and he can't control what people use. Email is designed for people to use text and it's just best to stop using corporate logos in emails.
Dina also wants to get her husband a new laptop, but he doesn't like Apple. What about the Microsoft Surface? Leo says that the Surface 3 is great. She doesn't need the pro version, which is $1300. But the Surface 3 is a small, light tablet that a keyboard can attach to. It also comes with Office. Dina should check out the Microsoft Store for more.
Dana is looking at getting the Blackberry Classic smartphone on T-Mobile, and she wants a new laptop with Windows 7. She's looking at an HP with an Intel Core i7. Are those choices good? Leo says those are good, sure. He's not really a huge HP fan, preferring Dell, Asus, and even Microsoft's Surface Pro 3 instead. The Surface has a great screen, but the keyboard isn't all that great. But it is nice that it can convert from a laptop to tablet.
If you're experiencing a dramatic slowdown on your Mac or PC, you may be able to track down the culprit by using a process monitor. This will show you all of the programs and processes currently running on the computer, and how much of your system resources those processes are taking up. If you close out of all programs and still see a process taking up nearly 100% of the system resources, you'll know what's causing the issue. Then you can Google the name of that process and find out how to get it under control.
Leo says that Google Docs is great and it's secure, and he won't have to have a managed exchange server. But he can also subscribe to Microsoft Office 365 and avoid that as well. Google for work is just fine, and Gmail is a better email solution.
Microsoft has turned 40 this past week on April 4. It was originally founded by old high school friends, including Bill Gates and Paul Allen.
Microsoft at 40: Read Bill Gates' anniversary email to employees (CNET)…
Robin heard the earlier call from Chris asking whether to get an iPad or the Surface tablet. Robin has been using hers for about a year, and loves it. She decided on it when debating between a MacBook Air and the Surface Pro 3. The only thing she noticed was that it first starts into the tiled "tablet" mode, unless its been specifically set up to boot into the desktop.
She says the Surface fits into everything, it can go everywhere, and can do anything. She uses it for Microsoft Office, school and health business stuff, and more with it and she's very happy with it.