Microsoft

What You Should Do to Prepare for Windows 10

If you have Windows 7 or 8, you should see an icon in your system tray that prompts you to reserve a copy of Windows 10. This upgrade will be free for all Windows 7 and 8 users, and users of the insider program have stated that it fixes a lot of the frustrations people had with Windows 8. Microsoft will be releasing Windows 10 to the public on Wednesday, but there are a few things you should do before upgrading.

What computer and accessories should I get for drawing?

Episode 1203

Pat from El Segundo, CA
Microsoft Surface

Pat is a watercolor artist, and is wondering what computer, printer, and DVD player she should get. Leo suggests getting something that would allow her to draw into the computer, though. For that, Leo would recommend the Microsoft Surface tablet, even though Pat has always had a Mac. He recommends that because of the stylus and the touch screen of it. To do a similar thing with a Mac, Pat would need to spend more to get a Wacom Cintiq, which is very expensive.

Microsoft's Antivirus Software Now Removes the ASK Toolbar

Episode 1201

Calling it a "high threat to its computer security," Microsoft's antivirus software will now scan for and remove the ASK toolbar, should you get stuck with it. In other news, Yahoo has entered into an exclusive agreement with Oracle to make Yahoo the default browser for any computer that has Java installed. Leo calls that Malware since users are fooled into installing it. Even worse is that Java is a security flaw as well. Yahoo's CEO Melissa Meyer should know better.

How can I find an old Windows XP font without having an XP computer anymore?

Paul from Palmdale, CA

Episode 1200

Paul used to write his daughter messages from the tooth fairy in a cryptic, fairy-looking font on Windows XP. Then she would change the font to read the messages. Now he has a CD with these notes on it, but none of the documents can be read because he doesn't have a Windows XP computer with that font installed anymore. How can he find that font?

Will I need multiple Microsoft accounts for standard and admin user accounts?

Jim from Houston, TX

Episode 1200

Jim is using Windows 8.1 and he's being asked to sign in with his Microsoft account. Leo says that both Windows and Apple are now doing that and he finds it annoying. He can set it up without it, but they'll bug him with it. Windows 10, however, will require it. How does that affect running as a standard user? Will he have to have multiple Microsoft accounts? Leo says he doesn't really know. But that's a good issue to bring up.

Windows 10 Arrives July 29, Will Be Free for Windows 7 and Windows 8 Users

Episode 1198

Microsoft has announced that Windows 10 will be available on July 29. It will be a free upgrade for users of Windows 7 and Windows 8. They've also announced that if you're in the free Windows Insider program, you will get a copy of Windows for free as well. You can still get into the program at insider.windows.com. The Windows Insider program is Microsoft's way of testing Windows 10 on the desktop and Windows Mobile 10 for the smartphone.

How can I use my company logo in my emails?

Scott from Newport Beach, CA

Episode 1197

Scott says that when using Office 365 with a mobile device, the images within the letterhead end up as attachments instead of being embedded. Leo says that inline imaging in Office365 is a convenience that Microsoft offers, but it's not a standard, and it ends up as an attachment. He can't control that. There is no fix other than to stop using images in email. The only time that an inline image is displayed is in an email reader that supports it, and he can't control what people use. Email is designed for people to use text and it's just best to stop using corporate logos in emails.

What Windows laptop should I get for my husband?

Episode 1196

Dina from Manhattan Beach, CA
Microsoft Surface 3

Dina also wants to get her husband a new laptop, but he doesn't like Apple. What about the Microsoft Surface? Leo says that the Surface 3 is great. She doesn't need the pro version, which is $1300. But the Surface 3 is a small, light tablet that a keyboard can attach to. It also comes with Office. Dina should check out the Microsoft Store for more.

What laptop should I get?

Episode 1184

Dana from Redondo Beach, CA
Microsoft Surface Pro 3

Dana is looking at getting the Blackberry Classic smartphone on T-Mobile, and she wants a new laptop with Windows 7. She's looking at an HP with an Intel Core i7. Are those choices good? Leo says those are good, sure. He's not really a huge HP fan, preferring Dell, Asus, and even Microsoft's Surface Pro 3 instead. The Surface has a great screen, but the keyboard isn't all that great. But it is nice that it can convert from a laptop to tablet.

Use a Process Monitor to Diagnose Mac or PC Performance Issues

If you're experiencing a dramatic slowdown on your Mac or PC, you may be able to track down the culprit by using a process monitor. This will show you all of the programs and processes currently running on the computer, and how much of your system resources those processes are taking up. If you close out of all programs and still see a process taking up nearly 100% of the system resources, you'll know what's causing the issue. Then you can Google the name of that process and find out how to get it under control.