Microsoft

Should I get an i7 laptop?

Episode 1435

Qingnan from Los Angeles, CA
Microsoft Surface Book

Qingnan is looking to get a Windows Surface Book. Leo had one and he thought it was an interesting design, but it fell short on performance. The second version is about to drop and it's supposed to be better, though. Qingnan is confused though with the processor designation — it has two different processors claiming it's the 8th generation. Leo says that's marketing and often times that can be confusing.

Where are all the tablet apps for the Microsoft Surface Pro?

Episode 1433

Bret from Temecula, CA
Microsoft Surface Pro

Bret recently bought the Microsoft Surface Pro, which he hopes will replace his laptop. But he's found that on the tablet side of the equation, he doesn't see many apps at all, especially Words with Friends. Leo says that's not exactly accurate. There may be few apps in the Windows Store, but he can get Windows apps all over the place. However, the apps he's used may not have made a Surface app yet. Will Bluestacks work for running Android apps? Leo says that's the idea, but it doesn't really work.

How can I get Microsoft to replace my laptop?

Johnny from Atlanta, GA

Episode 1412

Johnny is a Microsoft developer and he has noticed that his laptop battery has expanded, creating a bulge and warp. So he had to get it repaired. But Microsoft wants $600 to repair it!But there's a silver lining in that Microsoft replaced the laptop for free instead. But it took a few months. Leo says that's irresponsible because a laptop with a bulging battery is basically a bomb waiting to go off. Leo says it's stories like that which led Consumer Reports to ding Microsoft for its terrible long term reliability.

Consumer Reports Downgrades Microsoft's Surface Line

Episode 1412

Microsoft Surface

Consumer Reports has been seeing poor long term reliability in the data they are collecting from readers on Microsoft's Surface line of products. It's so bad that they've downgraded their recommendation to "Do Not Buy." Leo says that long term reliability is something that Consumer Reports goes to great expense to analyze and that they're probably on the money with their decision.

Read more at money.cnn.com.