McAfee

Should I Renew McAfee Anti Virus?

mcafee

Episode 1580

Fred from Fontana, CA

Fred is trying to import his contacts and calendars and gets a single PST file that he can't import. Leo says he can choose several different formats, including CSV. Fred also has a Dell computer and his free trial of McAfee has expired. Leo says GOOD! Get rid of it and use Windows Defender. It's one of the best AVS out there, and it comes free with Windows 10. You don't need anything else. 

Should I Use Verizon's VPN?

 Verizon Cloud

Episode 1576

David from Los Angeles, CA

David wants to know if he should back up his mobile device to Verizon Cloud. Leo says to not do it. They'll give a little bit for free, but they really want to charge extra for it. And he can back up to Google Drive for free. What about Verizon's VPN, is that worth $3.99 a month? Leo says that most paid VPNs are that much... but the question is, do we trust Verizon? Verizon is using McAfee's VPN services, and have in writing that they aren't logging user activity. So that's probably fine, especially at that price.

Should I renew McAfee on my computer?

Windows 10

Episode 1472

Kathy from Santa Ana, CA

Kathy says she bought a new computer with McAfee antivirus, and it wants her to activate it. Should she? Leo says no way. McAfee is commonly referred to as bloatware and it's essentially advertising on her PC. Kathy will want to go into Control Panel > Apps and Features, and uninstall any program she doesn't want. The problem, though, is that many AVS programs like McAfee are difficult to uninstall completely. She may need to get an uninstaller from McAfee to get rid of it all. There already is an antivirus program built into Windows called Defender, and it's a solid program.

Why is my brand new computer slowing down to a crawl?

Episode 1305

Hal from Thousand Oaks, CA

Hal bought a new HP and recently it's been running very slow. Leo says that if Hal is running third party security software, then it's likely that his antivirus is causing the slow down. Leo advises getting rid of it. Windows' own Microsoft Defender security software is good enough. He'll also find that he may have to download their uninstaller to do it.

How can I get my wireless connection working again on my PC?

Episode 1194

Paul from Carlsbad, CA

Paul has a one year old HP desktop and he's having issues with his wireless connection after removing McAfee and installing a new version. Leo says he's not a fan of McAfee, or that HP puts it on the computer (called trialware) to make a little money on the side. It causes all kinds of problems like this. Here's a technote that talks about this issue: http://service.mcafee.com/faqdocument.aspx?id=TS100810

Why can't I get internet access on my laptop despite it showing it's connected?

Episode 903

Sam from Garden Grove, CA

Sam has tried replacing drivers, restarting the router and modem and even bypassing the router and connecting directly to the modem. Leo concludes that there's something wrong with software on the laptop, and is most likely a Windows issue. He says it could either be security software that's blocking the connection or a virus that's doing it. Leo first recommends disabling his McAfee antivirus. It could be that the antivirus is being overzealous and is cutting out wireless activity.