malware

CCleaner Contained Malware for Months

Episode 1429

CCleaner

Avast/Piriform has confirmed that its popular CCleaner app has been infected with malware for the last several months and that users who have used it may have had their computer's compromised. Avast says they believe that they've fixed the problem and that no users have been harmed by the hack. But Leo says he worries about the term "we believe," and this is yet another reason why using these kinds of apps to protect yourself gives you a false sense of security.

Did an AVS take over my computer?

Episode 1421

Scott from Denver, CO
https://commons.wikimedia.org/wiki/File:Avast_Software_logo_2016.svg

Avast has installed something called "Grime Fighter" and it's taken over Scott's computer. What can he do? Leo says this is why he's not in favor of using third party antivirus software anymore. They give you a false sense of security and it can open up additional vulnerabilities. Leo suspects that Grime Fighter is not from Avast, but instead is pretending to be. At this point, the only thing you can really do is back up your data, format your hard drive, and reinstall Windows from a known good source. And if you must have an AVS, use Microsoft's own Windows Defender.

Why do I keep getting malware notices on Facebook?

Episode 1418

Myrna from Twin Peaks, CA
Facebook Headquarters

Myrna got locked out of Facebook when she had to reset her account due to malware. Leo says that's Facebook's latest technique for protecting the social network against malware. But like all antivirus utilities, there sometimes can be false positives that can trigger the lockdown. Myrna even ran her own scan with ESET. Leo says that's why he doesn't like antivirus software.

What are my options for resetting my Windows 10 PC?

Episode 1415

Ray from LaGrange, GA
Windows 10 Start Menu

Ray got malware, so he backed up his computer and is wondering what his options are for resetting Windows 10. Leo says there are different levels of reset in the Windows 10 recovery menu. If he selects "Reset This PC," it will wipe out everything including his personal data and applications. If he chooses "Fresh Start," it will install a clean copy of the most recent version of Windows and uninstall any applications that didn't come with Windows, and will preserve his user data. This will probably get rid of most malware.

Was I hacked through Facebook?

Episode 1415

Myrna from Twin Peaks, CA
Facebook

Myrna got a notification that she needed to run special software in order to get back on Facebook. Leo says that chances are good that Myrna downloaded a virus. She has to be careful when responding to popups. They're usually "phishing" scams designed to get her to run a scan or download software. It's a red flag that they're going to break into her system and use it. Since Myrna fell for it, the only safe thing to do is back up her data, format the hard drive, and reinstall Windows from a known, good source.

Kaspersky AntiVirus May be Linked to Russian Spying

Episode 1408

Kaspersky Anti Virus

The news came out this week that Kaspersky AntiVirus may be linked to Russian spying of both the Russian Government and the FSB. Kaspersky has responded by offering free antivirus in the hope that people will see that as a legitimate solution. Leo wants to know if anyone will use it. It could contain time released malware that could wreak havoc.

Read more at forbes.com.