macOS

Why can't I upgrade to macOS High Sierra?

Episode 1477

Bob from Danville, CA
macOS High Sierra on MacBook Pro

Bob has a 2011 MacBook Pro with an SSD. Now he's trying to upgrade to macOS High Sierra and he's having issues. Leo says that it's looking for the original drive, and since Bob installed it as a secondary drive, it keeps looking to install on the first drive. The simple solution is to swap his drives and put the SSD as the main drive, and the other drive as his second hard drive.

How long can I still use my old iMac?

Episode 1408

Paul from Long Beach, CA
Apple iMacs

Paul is vision impaired and has an eight year old iMac. How can he update it? Leo says that as long as he can update it to the latest OS, he'll be OK, and it sounds like Paul's is updated. But sooner or later, the machine will be left behind. Should he buy a new one? Leo says these days, computers aren't that much faster from one model to another. The improvement in speed really comes with a solid state hard drive and faster memory, though.

Why does Apple remove features from the OS?

Episode 1397

James from Riverside, CA
DragThing

James says that on his Mac, Apple has taken away the color icons in the sidebar. Jason says that sometimes Apple just decides to break stuff because they know better, or it fits into their overall plans for the software — removing features while bringing in others.

Jason recommends checking out an application called DragThing. This would allow James to have a separate dock where he can put more applications. Then he can stop using the Finder sidebar for that.

How can I update from Snow Leopard to El Capitan?

David from California

Episode 1369

David's 2010 MacBook Pro has OS X 10.6.8 and some sites don't support older versions of Safari on Snow Leopard. Leo says that David may need to upgrade his OS. But the question is, can he? The latest update says you can't update to Sierra unless he has 10.7 or later. So he needs Lion. He can't upgrade straight to the latest version. So search the app store for OS X Lion. Here's where - https://itunes.apple.com/us/app/os-x-el-capitan/id1147835434?mt=12.