Macbook Pro

How can I reset a MacBook Pro?

Episode 1438

DJ from Duluth, GA
MacBook Pro

DJ is trying to help a friend out who wants to reset her MacBook, but he's worried that she won't be able to use her Microsoft Office software because she doesn't have the key anymore. Leo says that there's a system reset that won't break the connections of the software. So it could pay to try that first. If that doesn't work and they have to erase the hard drive, they could get the key from Microsoft again. It'll take a simple call.

How can I prevent a new MacBook Pro from being stolen?

Episode 1424

Alvis from Los Angeles, CA
MacBook Pro cable lock

Alvis has a MacBook Pro with a Kensington Lock. But on the new MacBook Pro, there's no way to use the lock to keep a new MacBook secure. Rich says that he can stick a third party hoop onto the laptop. There's also a USB lock that could work. But then again, the USB-C port means he can't do that either.

The chatroom suggests MacLocks.com for ways to lock up his system, and most are third party solutions.

Should I buy a Mac for college?

Episode 1401

Thomas from Ohio
Apple MacBook Pro

Thomas is going to college this fall, studying computer science. He wants to get a new laptop to supplement his desktop at school. Should he buy a MacBook Pro? Leo says that he should and the reason is that Macs are built on the Linux kernel, making it ideal for computer programming. Before he buys anything, though, he should call the school and talk to the head of the Computer Science department and ask their recommendations. Worst case scenario, he can buy the Mac and then install Windows or Linux on it. The downside is that they are more expensive.

What do I do if Google won't support my old Mac?

Episode 1381

Josh from Georgia
Google Chrome Logo

Josh bought one of the last 17" MacBook Pros a few years back and he just got a message that Safari will not be supported by Google on it. Leo says that Google is starting to do that, and Apple isn't going to update it past Mountain Lion. So Leo recommends using Google Chrome. It'll be up to date. Chrome can also import all of his Safari bookmarks, too.

What connections are on the MacBook Pro?

Episode 1379

Joanne from California
Apple MacBook Pro

Joanne is looking at getting a new MacBook Pro, but it's missing all the ports she needs. Leo says the trend is towards a Type-C connector that can be used for everything from power to monitor connections. So Macs can have fewer ports. She'll end up spending money on dongles to connect her older technology. That will be a brief inconvenience. Her card reader will work faster as well as any Thunderbolt connections.

Will the new MacBook Pro handle my audio workflow?

Episode 1351

Adam from West Covina, CA
MacBook Pro with Touch Bar

Adam is looking to get the new MacBook Pro but he's concerned that it isn't high performance enough. Leo says that it does come limited with memory at only 16GB, and he won't be able to upgrade it. So what you buy is what you get. Whether it's right for Adam is subjective. Adam runs Logic and he's worried it won't be enough for him. Leo says Logic does take a lot of RAM, but Leo's used it for Logic and it works for him. That doesn't mean it will work for Adam, though, as his mileage may vary. Leo says that if Adam's iMac, at 32GB of RAM is bogging down, that should tell the tale.

What do you think of the new MacBook Pro with Touch Bar?

Episode 1343

Ross from Philadelphia, PA
MacBook Pro with Touch Bar

Ross wants to know Leo's thoughts on the new MacBook Pro. Leo says that the screen is gorgeous, but he still says that the keyboard, while usable, isn't as good as the original one. The huge trackpad is pretty fantastic. He's not thrilled with the USB-C connectors, because he now has to buy dongles to keep using his externals.