Eric is looking to get a Best Buy refurbished 2011 MacBook Pro for $600. Is that a good deal? Leo says he usually recommends getting a refurb model from the manufacturer. He'll get a warranty that way. Best Buy probably wiped the hard drive and checked a few things, but it's not strictly refurbished. 4GB RAM is also a little light, but it will support High Sierra MacOS. Warranty wise, a good refurb should include a 1-year warranty. 3 months won't really help him. Leo would also recommend spending a little more money and getting a 2015 model.
DJ is trying to help a friend out who wants to reset her MacBook, but he's worried that she won't be able to use her Microsoft Office software because she doesn't have the key anymore. Leo says that there's a system reset that won't break the connections of the software. So it could pay to try that first. If that doesn't work and they have to erase the hard drive, they could get the key from Microsoft again. It'll take a simple call.
Alvis has a MacBook Pro with a Kensington Lock. But on the new MacBook Pro, there's no way to use the lock to keep a new MacBook secure. Rich says that he can stick a third party hoop onto the laptop. There's also a USB lock that could work. But then again, the USB-C port means he can't do that either.
The chatroom suggests MacLocks.com for ways to lock up his system, and most are third party solutions.
Thomas is going to college this fall, studying computer science. He wants to get a new laptop to supplement his desktop at school. Should he buy a MacBook Pro? Leo says that he should and the reason is that Macs are built on the Linux kernel, making it ideal for computer programming. Before he buys anything, though, he should call the school and talk to the head of the Computer Science department and ask their recommendations. Worst case scenario, he can buy the Mac and then install Windows or Linux on it. The downside is that they are more expensive.
Josh bought one of the last 17" MacBook Pros a few years back and he just got a message that Safari will not be supported by Google on it. Leo says that Google is starting to do that, and Apple isn't going to update it past Mountain Lion. So Leo recommends using Google Chrome. It'll be up to date. Chrome can also import all of his Safari bookmarks, too.
Joanne is looking at getting a new MacBook Pro, but it's missing all the ports she needs. Leo says the trend is towards a Type-C connector that can be used for everything from power to monitor connections. So Macs can have fewer ports. She'll end up spending money on dongles to connect her older technology. That will be a brief inconvenience. Her card reader will work faster as well as any Thunderbolt connections.
Daniel is looking to get a MacBook Pro for video and music editing. Leo says that Macs are excellent for that, and Final Cut is a popular editing tool. But for Leo, the Touch Bar doesn't really work and is an added expense for no good reason. The lower end MacBook Pro isn't really power enough for editing a feature, though.
Adam is looking to get the new MacBook Pro but he's concerned that it isn't high performance enough. Leo says that it does come limited with memory at only 16GB, and he won't be able to upgrade it. So what you buy is what you get. Whether it's right for Adam is subjective. Adam runs Logic and he's worried it won't be enough for him. Leo says Logic does take a lot of RAM, but Leo's used it for Logic and it works for him. That doesn't mean it will work for Adam, though, as his mileage may vary. Leo says that if Adam's iMac, at 32GB of RAM is bogging down, that should tell the tale.
Steve has to get his daughter a new computer. What's the best way to transfer programs and data? Leo says it couldn't be easier. He just needs the cable that Apple offers. He just needs to connect the two, run the migration assistant, select what he wants transferred and it will do it. Leo's done it several times.