Macbook Pro

No Hardware Expected at Apple's WWDC Keynote

Episode 1494

Tim Cook at WWDC

Monday June 4 is the keynote address to open Apple's annual Worldwide Developer's Conference, and while last year Apple announced several new hardware updates, the word on the street is that Apple will not be announcing any hardware this year. WWDC will likely be a software-centric event in 2018. It's too bad too, since Apple's laptops are in dire need of updating, especially the keyboards from last year's MacBook Pros. Leo says that they were awful and Apple is facing several class action lawsuits as a result.

Why can't I upgrade to macOS High Sierra?

Episode 1477

Bob from Danville, CA
macOS High Sierra on MacBook Pro

Bob has a 2011 MacBook Pro with an SSD. Now he's trying to upgrade to macOS High Sierra and he's having issues. Leo says that it's looking for the original drive, and since Bob installed it as a secondary drive, it keeps looking to install on the first drive. The simple solution is to swap his drives and put the SSD as the main drive, and the other drive as his second hard drive.

Does FileVault slow down Macs?

Episode 1470

Laurie from Santa Monica, CA
FileVault

Laurie has been having shut down issues on her MacBook Pro and has been told by an Apple Genius that it's because of FileVault being turned on. Is that causing problems? Leo says absolutely not. That doesn't impact the Mac at all. There's no hit to performance either. FileVault is a good idea because it will keep her data encrypted in case her laptop gets stolen. Leo says what's more likely the case is that her battery is bad and that Apple will replace it.

Can my old MacBook Pro run macOS High Sierra?

Episode 1468

Cameron from Menifee, CA
Apple MacBook Pro

Cameron has a 2010 MacBook Pro with OS X 10.5. Can he use High Sierra? Leo says that Cameron should be able to. Frankly, Leo's not impressed with the latest batch of Macs. So using his older MacBook Pro is a good idea. Apple won't let him install it if it doesn't support it. Leo would also recommend getting an SSD to speed up his computer. It's a very easy upgrade and it speeds it up a lot. He can find an SSD for it at MacSales.com.

How can I format my MacBook Pro hard drive?

Episode 1463

Zack from Los Angeles, CA
MacBook Pro

Zack is trying to reformat an old MacBook Pro and he gets a "temporarily unavailable" error. Leo says that Apple has a theft prevention setting that would prevent him from deleting everything in case the laptop is stolen. But there's a way around it by restarting it with Command + R. At this stage, Leo recommends going to the Apple Store and have a Genius look at it.

How can I connect my Wacomb to my MacBook?

Episode 1461

Danny from Echo Park, CA
OWC Thunderbolt 2 Dock

Danny is a graphics artist that has a Wacomb Cintiq tablet/monitor. He also has a Mac laptop connected to a monitor. He wants to connect his Wacomb to his laptop along with the monitor, but it won't work. Leo says that Danny probably needs to connect his laptop to a Thunderbolt 2 dock, and then he could drive multiple monitors off it, including the Wacomb. The video card should have enough power to drive both.

Should I buy a refurbished MacBook Pro?

Episode 1446

Eric from Long Beach, CA
MacBook Pro

Eric is looking to get a Best Buy refurbished 2011 MacBook Pro for $600. Is that a good deal? Leo says he usually recommends getting a refurb model from the manufacturer. He'll get a warranty that way. Best Buy probably wiped the hard drive and checked a few things, but it's not strictly refurbished. 4GB RAM is also a little light, but it will support High Sierra MacOS. Warranty wise, a good refurb should include a 1-year warranty. 3 months won't really help him. Leo would also recommend spending a little more money and getting a 2015 model.