Macbook

Apple Finally Admits Sticky Butterfly Keyboard Problem

Episode 1499

Apple MacBook Pro

Apple has finally acknowledged the ongoing issues that MacBook and MacBook Pro users have been having with sticky keys on their butterfly keyboard design. Faced with three separate class action lawsuits, Apple will fix or replace the keyboards on 2015-2017 laptops for free. And if you've already paid for the repair, Leo says that Apple will give you a full refund. Leo also says there comes a time when you just have to admit the problem, fix it, and move on, and about half of MacBook and MacBook Pro users are experiencing the problem, so Apple should redesign it.

What laptop should I buy for college?

Episode 1489

Jeremy from Hisperia, CA
Lenovo T480

Jeremy is going to college and wants to buy a new MacBook laptop. Leo says he should wait until after June 4th, because Apple's Worldwide Developers Conference is happening and they're rumored to be announcing new MacBooks. Leo adds that he would have a broader range of choices going with Windows, and it may be a good idea to contact his college and see what they support, especially if he's in a field of study that is focused. If price is an object, he should get a better computer with a smaller hard drive, but it should be at least 256GB SSD.

What computer should I buy my daughter for school?

Episode 1399

Wendy from Los Angeles, CA
Apple MacBook

Wendy's daughter is going to college and she wants to get her a MacBook for school. She went to the Apple Store and they're trying to convince her to buy an iPad instead. Leo says that's Apple's new marketing strategy because they want to stop making computers in favor or mobile devices. But the fact is, we're not where they say we are, especially for college.

How big of a hard drive should I get on my MacBook?

Episode 1309

Micheline from Studio City, CA
Apple MacBook Pros

Micheline is moving from a Windows 7 laptop to a MacBook. Leo says that she'll love it if she does. Leo says that Macs have a high hardware standard and are well made. They also have better support. She wants the 15", but should she get the 256GB or 512GB SSD? Leo says to look on her Windows laptop and see how much space she's using now. That will give her a good idea of what she will need. Leo says that 256GB will be plenty, though. How about a refurbished model? Leo says only buy it from Apple.

What should I get to replace my iPad?

Episode 1257

Tom from Charlotte, NC
Apple MacBook

Tom needs to replace his MacBook and iPad with newer models and he's not sure he needs to replace both. Leo says it's a good idea to wait because Apple will be announcing new Skylake models soon. One thought though is that the new 12" MacBook would give him the portability of the iPad and the functionality of a MacBook. And it has a gorgeous Retina screen. But it's that Type-C connector that people don't like.

Is there a portable device for copying data off of my SD cards while traveling?

Episode 1241

Erik from Dusseldorf, Germany
Digital Foci PHOTO SAFE II OTG

Erik is looking for a small device to copy his camera SD cards to and print out pictures while traveling. Leo says it's called a "Photo Wallet" or "Photo Safe." It's essentially a hard drive with an SD card reader attached. Digital Foci is a great one. It's $150 for 500GB. But fewer and fewer are making them now because of the cloud.