last pass

How do I recover my Facebook password?

Episode 1454

Brad from San Jose, CA
Facebook

Brad wants to know how to recover his brother's Facebook account without using his email. Leo says that there's an extreme account recovery system that involves sending a picture, and then Facebook will reset it. Here's how to recover his account on Facebook.

Leo also recommends using a password vault. LastPass is what he uses, but there's also 1Password. Then all he needs to do is remember one password.

How can I enter my password without using my phone's keyboard?

Episode 1448

Rich from Scranton, PA
Google Gboard

Rich is having trouble entering his password on his cellphone screen due to his Parkinson's disease. Leo says that there are plenty of accessibility options including the swiping keyboard. It would let him draw a line from key to key. It may be easier to do that than tapping the keyboard. Leo recommends using the Google Keyboard, GBoard.

LogMeIn's Acquisition of LastPass Raises Concerns

Episode 1228

For years, Leo has advocated using the password vault Last Pass to guard your passwords. But this week, Last Pass got bought by Log Me In, which Leo says doesn't have the best track record regarding software security. There are other options out there, so Leo isn't backing off the need for a good Password vault. But whether it will be Last Pass? Only time will tell. Meanwhile, Leo is using KeePass.

How is Secure Safe for password protection?

Carl from Rhode Island, CA

Episode 1214

Carl wants to know how Secure Safe works for password protection. Leo says they use a key that only he has, and it backs that up with second factor authentication. So only he has access to his encrypted data. Not even SecureSafe can unencrypt it, and that's exactly what Carl will want. He can store 15 passwords for free. But Leo says they check all the right boxes, so it should be OK. Leo typically recommends LastPass, which has also been vetted by security expert Steve Gibson.

How can I save passwords in my browser?

Vicky from Temecuila, CA

Episode 1198

Vicky works out of her house in California, while her office is back East. Since they've added McAfee on her computer, her passwords aren't being saved in her browser. Leo's not a fan of McAfee, but since Vicky has no choice, she should check her settings to see if there's something triggered that's preventing it. Can she use post it notes? Leo says sure, because she works at home and that's not going to hurt. She can also keep a notebook.

Will LastPass protect me from a hacked router?

John from Biddeford, ME

Episode 1186

John's router from the ISP is very easy to get into, and there's no way to change the password. Will LastPass protect him from a brute force attack? Leo says LastPass will only help him if he's able to change the password on the router. Then he could use LastPass to generate a secure password and store it for him. Leo says if he can turn off WLAN Administration, then he should at least do that. Even if an outsider were to log into his router, they only could really change the settings. But this still isn't a great solution.

Why is Apple's Time Capsule so slow to back up?

Episode 1128

Aiden from Ireland
Apple Time Capsule

Aiden made the switch to a Mac and his Time Capsule takes forever to backup. It works just fine in Windows, though. Leo says there are a number of different protocols, and Windows uses that SMB, which is the default language. Apple uses its own protocol called AFP, which is based on the older AppleTalk. Leo advises going into the settings and turning all the protocols on. That will allow it to use the fastest available.