Joel is a Disney Imagineer, and he needs a new laptop to run Maya 3D modelling software. Leo says a MacBook Pro is ideal for that purpose, but Joel is a PC guy. Leo says a laptop with the RTX 2070 GPU would be great because it would support raytracing.
Josh has ordered a theft detection system that puts UV dots all over your computer. It's like an asset sticker from your company or school. This kit uses microdots though, that leave behind residue that can still be read. Leo says that could be good. But it could also be hype. Police are also prioritizing crimes and they may not really care about property theft unless violence is involved. An interesting idea, but more likely just security theater.
Joe's laptop won't connect to the internet. Leo says that some laptops have a function key that will set your laptop into Airplane mode. So check that out. Other than that, there may have been a corrupted WiFi driver that's preventing the internet from talking to your router/modem. But Joe erased some "unnecessary files" and Windows told him to do it. Leo says that's not the case here. But Microsoft has a tech note about this same issue.
Rich is a long time Mac user, and he's been using Quicken 2007. He's recently been having issues using it with macOS High Sierra. Leo says that having a dedicated Quicken machine running Sierra would be a good way to take care of his data through Quicken, and using an SSD will make it last a good, long while. The real deal is the battery of his older laptop. It'll eventually need to be replaced. But Rich should be able to get another 10 years out of it.
Christine's son has a laptop that has completely lost its Wi-Fi connectivity, but it still works when its hardwired. Leo says that laptops have an Airplane Mode with a function key that will disable the wireless connection. It may be that he accidentally disabled it. They should look in the Wi-Fi settings to see if Airplane Mode is on.
Bruce recently bought a 15" MacBook Pro, running Windows 10 dual boot with MacOS and BootCamp. Can he run multiple monitors with it? Leo says yes he can, but with a dock makes it really easy. He can find them at MacSales.com. Leo runs up to three in extended mode and it's the best way to work. But Leo says it may be better to get a Mac Mini with an ultra wide 34" curved monitor.
Frank's wife is getting into real estate and bought a Lenovo IdeaPad. Leo says that's a good mobile platform for what she does. It's a consumer oriented computer though, and as such, it won't be as robust as the ThinkPad, but it's a good tool for the price. So for professional work, a ThinkPad is really a better move.
Ken is starting his own accountant firm and wants to know what computer would be best for accounting. Leo says that the current trend is to use online bookkeeping, and what operating system he uses really doesn't matter. Having said that, he can save a lot of money with a Windows machine. Dell makes a great, professional platform. The Lenovo ThinkPad is also a good option. There is a ThinkPad with a number pad, too, which is ideal for data entry.
Tara is looking to pick up a laptop for Black Friday with a budget of $300 to $450. Leo says that price point is so low, that she's likely going to end up with an i3 processor. But for most things she'll do, it's probably good enough. One thing that she can consider is a Chromebook. It has an i5, but it runs through a browser. She won't have access to apps like Microsoft Office, but Google Docs will work just fine. It's very secure, too.
Ron wants to know whether he should buy a MacBook Air or a MacBook Pro. Leo says it comes down to what he needs. If he has a need for speed, he should get the MacBook Pro. If he likes all day battery life, and doesn't mind lesser performance, then he can save money and get the MacBook Air.