Nikki's laptop is in airplane mode and she can't get out of it. Leo says that it may have been enabled using a function key and you have to re-enable it the same way. The switch may also be stuck. Keyboards can get dirty. It may also not be a function key. It could be a hard switch on your laptop.
Richard is in the market for a low priced laptop for $300-500. Leo says that SSDs are much faster and more reliable, but they are more expensive. Laptops with spinning drives are going to be cheaper and have more space than an SSD drive laptop. But sometimes they don't use an SSD, they use EMMC memory - the same memory on phones, so avoid that. It really comes down to how much data you want to store on it and what your needs are. Leo likes Thinkpads by Lenovo though as they're more though. For budget laptops, HP and Asus are good options as well to look into.
Chaz recently upgraded to a new laptop But his old laptop still works, and it just needs a new battery. Is that an easy repair? Rich says that it probably is. The best thing about the Internet is we can learn how to do just about anything. Also, a 10-year-old laptop often has an easier time with repairing/replacing components like batteries. Rich recommends iFixIt, where Chaz can input his laptop model and get instructions on how to do that. Of course, Youtube is also a great resource.
Robert has been looking at Chromebooks lately, and was told that Google makes a Chromebook and Chromebox, but hasn't seen any. Are they worth the money? Leo says that Google makes excellent Chromebooks, and they recently created the Pixel Slate with a detachable keyboard. But coming in May is Google IO, and the word is that they're going to announce a new PixelBook model. Supposedly, that means the previous model is going to drop in price.
Check out the Pixelbook on Amazon
Jason is tired of maintaining his Windows machine to guard against malware, so he bought a Chromebook. He really enjoys the simplicity of it and how secure they are. Leo says that Chromebooks are great and everything is going online now. So with that, all most people really need is a Chromebook. Even photography and videography are starting to be done online.
Dan is shopping for a MacBook Air for his son's trip to China. but when you add more RAM, it's more than the MacBook Pro. So should he get a MacBook Pro instead? The MacBook Pro will have a faster processor and more storage, plus the size is about the same. So maybe the MacBook Pro will be a better option. Especially since it offers more storage for $500 less. It has the older butterfly keyboard, however, which could cause problems if eating while working. SO make sure to buy AppleCare plus.
Jeff has a laptop where the batteries are worn out. He'd like to remove the batteries and connect it directly to his car electrical system. His card is 12v. Leo says you can easily get an inverter to plug it directly in. That's the easiest solution. But that's going from DC to AC and back to DC, which seems a bit silly. But since your car is 12v and the laptop takes 11.1v, it could perhaps be done.
Glenda has an Asus Gaming computer and it constantly slows down, and is too heavy. So she wants something lighter, like a Mac Air or iPad Air size, that she can use Microsoft Office with. Leo says that there are versions of Office for the iPad, so going with an iPad Pro could be a good option. You can get them with a keypad and it's just like a laptop (costs the same as a laptop, too). Microsoft's Surface tablets are also a good option if you still need to use Windows. But if you don't, then the iPad Pro is worth looking at.
Joel is a Disney Imagineer, and he needs a new laptop to run Maya 3D modelling software. Leo says a MacBook Pro is ideal for that purpose, but Joel is a PC guy. Leo says a laptop with the RTX 2070 GPU would be great because it would support raytracing.
Josh has ordered a theft detection system that puts UV dots all over your computer. It's like an asset sticker from your company or school. This kit uses microdots though, that leave behind residue that can still be read. Leo says that could be good. But it could also be hype. Police are also prioritizing crimes and they may not really care about property theft unless violence is involved. An interesting idea, but more likely just security theater.