Mike is having trouble loading comments on Yahoo News when he visits. Leo says that comments are Javascript, which may be blocked by his antivirus.
Since he has a lot of security programs running, Leo advises disabling those. He should check his browser's settings to see if Javascript is enabled. Since he can view javascript comments on other sites, that's probably not the case.
Richard signs onto a web pages and when he goes to sign out, it won’t let him. He can’t even scroll back up to the top. Leo says that’s likely a javascript error. There is some malware that does “cross site scripting,” which captures mouse clicks and will cause a similar issue. Leo recommends running both a full scan of his Anti Virus software, and then adding a full scan from Microsoft’s Malicious Software Removal Tool.
Rootkit Revealer from Microsoft’s SysInternals site may also help and he can always reset his browser, clearing cache and history.
Mike is using Google in Firefox and cannot get search results if he has javascript enabled. If he disables javascript, it's all fine. It doesn't do this in Chrome or IE, and he's disabled all of his add-ons. He even tried using it in Firefox Safe Mode, but the same problem persists. He also has up to date antivirus on his computer, and is keeping Windows up to date.
