Chuck's internet bill started to get really expensive so he's thinking of jumping over to Spectrum. Leo says we should all shop around to get the best deal and then get our ISP to match it. Also, Chuck should play hardball and ask they waive installation fees and upgrade his bandwidth.
The problem he's having is that Frontier won't release his phone number. Leo says that the FCC requires they release it by law. They have to do it within 24 hours. If they don't, he can lodge a complaint with the FCC. Leo also says the Public Utilities Commission should also get a letter.