Hackers have been stealing people's information, filing their returns, and getting the refund. Last year, the IRS noticed that the FAFSA online system could get enough personal information that it could be used by hackers. In October, the IRS sent a memo to the Department of Education saying that the system could be abused. But because up to 15 million people used the system out of convenience, they kept it online. In February, the IRS noticed a pattern of fraudulent activity, and shut it down last month.