Kris would like to move her iPhone 4 from AT&T to Verizon. Leo says she can't. The phones are the same model, but the iPhone 4 on AT&T has a GSM radio, and the Verizon model uses CDMA. She could get it unlocked and use it on T-Mobile, though. But to go from AT&T to Verizon, she'll need an iPhone 5 or above. In fact, if she can go to Verizon and say she wants to leave AT&T. Verizon actually sells an unlocked iPhone due to a consent decree with the federal government. And then she could use it on any carrier.
Sharon is finally upgrading from her iPhone 4, and she's wondering if the iPhone 6 is a bit too large. She can also get the iPhone 5 for free, so she's wondering what she should do. Leo says that the iPhone 5 really isn't free, she's just paying for it over time.
Sharon would probably like the iPhone 6 better. It's only $70 down. If she's paying for it over a two year contract anyway, she really should go with the iPhone 6. She'll have the Touch ID fingerprint reader for security, and a host of other features that make it worth it.
Brett is going to Paris in a few weeks to make a TV show, and he's concerned about carrying his cellphone. Leo says it's best to get an international data roaming plan. It's not cheap, but it's far cheaper then paying the roaming fees after he gets back. It's also important to have the GPS capability to get himself around.
Brian has had to replace his iPhone 5 five times and is thinking of switching to the Motorola Moto X. Leo says that the Moto X is a great introduction to the Android world because it's a pure Google Android experience without a lot over extras or overlays. The screen is roughly the same, though slightly larger, than the iPhone. It even has similar Siri functions with Google Now.
Leo has gotten his mom two different smartphones to try out -- an iPhone 5 and a Samsung Galaxy Note II -- to see how she does with each and determine which one is best. The experiment was to see if a novice and a senior could adapt and learn, and which OS would be best. So far, she's had a good experience. She's spending one week with each of them. So it should be interesting to see which one she chooses. She has an iPad as well, but Leo worries about the iPhone's small screen, even though she can make the text larger.
Bob wants to know where the best place to get a SIM card is for his Sprint iPhone when he's in Europe. Leo says that Sprint uses CDMA, not GSM, which is what's required for a SIM card. However, the iPhone 5 is a world phone, meaning it has both CDMA and GSM options. With Sprint, however, the GSM slot is locked. He could go to Sprint and explain to them that he's going to Europe and ask if they'll unlock it. Then he could buy a local SIM while he's in Europe. The chatroom says that if he's a customer in good standing, Sprint should unlock it.
Adam and his wife have iPhones and iCal doesn't sync with their iPhone calendars. Leo says it may be due to turning off iCloud that prevents it from syncing. Leo avoids the whole problem by using Google as his main calendar option. He syncs Calendar on his Mac with Google via Exchange and it syncs just like it should to his phone. Then he never has to connect his phone to the computer to sync.
Pronav bought an iPhone 5 on Sprint, but hears that Verizon iPhone’s comes unlocked. Would the Sprint iPhone 5 be unlocked as well, since it’s the same phone? Leo says no. Verizon chose on their own to unlock the iPhones that come through them. Leo believes that going forward, this will likely become the norm though. Will he be able to use his Sprint phone on another service when his contract is over? An eager rep at Verizon may be able to do it by unlocking it with software.
Bill is looking to get his first smartphone. Which one should he get? Windows Phone 8, Android or iPhone?