iPhone

Why can't I use my cellphone's GPS signal?

Scott from Orange, CA

Episode 1346

Scott has an iPhone 6 and he uses it to get around while hauling equipment. But lately it hasn't been working well. Since the last update. Leo says we sure didn't have that trouble with the Thomas Guide did we? But having a map book in your car is a thing of the past. But the GPS turn by turn directions are most helpful. But we now don't really know where we are anymore, being over reliant on it. Leo thinks that Scott's iPhone has a damaged GPS receiver. He hasn't reports of GPS problems after updating, so he has a hunch it's a physical hardware issue. Bring it into the Apple Store.

How can I back up GoPro photos to iCloud and Google?

Episode 1344

Carlos from Santo Domingo, Dominican Republic
iCloud Photo Library

Carlos has an iPhone 6 and a GoPro camera. He wants to be able to upload photos from both devices to his iCloud Photo Library and his Google Photos library. Leo says that's easy with the GoPro app on the iPhone. Then he can save them to his camera roll and upload it to iCloud. Then he can use the Google Photos app to upload all of them. The other option is to plug the microSD card into his computer and upload them that way.

Why doesn't my iPhone work with my car?

Episode 1343

Mike from Maine
Apple iPhone Family

Mike has an iPhone that he connects to his Subaru. It used to read his text messages, but now it doesn't work. Leo says it's likely been disabled while driving. It could be that the latest version of iOS doesn't support that function by design. The chatroom says that the car software may not have been updated. Leo's more of the mind that Apple disabled those features to guard against distracted driving.

What can I do about strange colors on my iPhone screen?

Episode 1336

Chris from Florida
Apple iPhone 6

Chris has an iPhone 6 and with iOS 10.1, and he's getting strange colors when he resets it. Leo says that is a symptom of "touch disease," which is from a faulty video chip used. It misbehaves and starts spewing random data that can eventually get worse. Apple hasn't acknowledged it yet, although thousands are complaining about it. Even Apple Store techs are saying it's a common feature they are finding that requires repair, and Apple is charging to repair it if the phone is out of warranty.

How can I use my old headphones with the iPhone 7?

Episode 1336

Shar from Los Angeles, CA
Apple iPhone 7 and AirPods

Shar wants a new iPhone but what about her headphones? Leo says that the new headphones will have a lightning connection to plug into the phone, and there will be an adapter for older headphones. Unfortunately, it's not possible to listen and charge at the same time without an additional adapter. Not having a headphone jack is less of a big deal than Shar may think, though. Of course, the way around this is to use Bluetooth headphones.

Can I connect a hard drive to an iPhone?

Episode 1335

Jay from Providence, NC
Apple iPhone 7

Jay wants to use his iPhone as a camera and connect it to a hard drive to record for over a half hour. Leo says that some Android phones could do this with USB to Go, but not with the iPhone. Apple doesn't want users to do that. There's also the case that some processors get too hot over time and as such, will stop recording after awhile. That may also be an arbitrary limitation due to taxation as DSLRs are taxed differently from camcorders.

Dick DeBartolo, The Giz Wiz

Episode 1333

Dick DeBartolo

This week's gadget is for your mobile phone. It's called the Joby GripTight POV Kit. This small, lightweight device provides a handheld, stable locking smartphone grip. With the handle folded behind the smart phone, it's a great camera grip. With the handle folded under the smart phone, it's a steady video grip. Folded slightly open, the handle makes the POV into a handy viewing stand. The integrated Impulse Bluetooth remote attaches to the GripTight POV Kit providing a point-and-shoot shutter feature while also enabling users to capture photos and videos from afar.