Peter has the Samsung Galaxy Note 5 but he wants to still use his iPhone as well. But because his phone number is registered with iMessages, he can't get the text messages from his Apple friends when he's using his Android phone. Leo says that it annoys him that iMessage isn't cross platform. Peter can go to this site that Apple has set up, input his number, and Apple will turn off iMessage to that number. That way, all the messages he gets will be through SMS.
Apple has sent out invitations to their annual fall iPhone event. Siri even has a "hint" about it if you ask her, but don't expect any real information from it. It's more of a fun little coy game. The September event is being held at the Campbell Center in San Francisco, a massive 7,000 seat auditorium, which Leo says has removable seats, so it's likely there will be a lot of product demos going on. He also wonders if Apple product announcements are becoming a bit ho-hum, expecting just the next thing. The magic just isn't really there anymore, it's just another electronic.
What about Apple's recall of the iPhone 6 Plus? Leo says that there is a recall, pertaining to the iSight camera and likely it pertains to image stabilization. Tom can go to apple.com/support/iphone6plus-isightcamera and put in his serial number. It'll tell him if his phone qualifies for recall. Then take it in to the Apple Store and they'll repair or replace it. But back it up first, because chances are, he won't get it back as he gave it to them.
The latest rumor is that Apple will announce the iPhone 6S and 6S+ around September 9th, order on Friday September 11th, and shipping the week after. Leo says that as we get closer to the actual date, the rumors actually start to get more accurate.
Apple will announce the iPhone 6S and 6S Plus the first week of September, with rumors that an iPhone 6C color backed model coming as well. Improvements are expected to be made in the processor and camera, with Force Touch screens. This is the "tock" in the tick-tock update schedule.
In other news, Samsung has announced the Galaxy Note V, which Leo says will be out next week.
Mike's iPhone 6 Plus isn't accessing his Wi-Fi consistently. It keeps getting bumped off. Leo says that sometimes Apple products can be a bit promiscuous with Wi-Fi because it's always looking for a stronger signal. But it could be the settings in another device that has Wi-Fi access that's luring his device away.
John has an iPhone and the connector broke inside the phone. Can it be repaired? Leo says it could be. John should find a good iPhone repair store and they'll be able to pull it out. Or if he has a pair of really fine tweezers, he can turn off the phone and then try and pull it out.
Earl's daughter lives in China and wants to get a new Android phone. She wants a Samsung Galaxy S5. Leo says that she should probably wait and get the Xiao Mi Note 4 in China. There's a different Galaxy S5 for every region, and if she gets an S5 in the US, it may not work in China. So if she wants an S5, she needs to get the G9009D version to be supported in China. The iPhone would also work.
John upgraded his iPhone 4S to iOS 8.4 and now his email won't work. Leo says that the iPhone 4S is pretty long in the tooth these days, but since Apple is still offering it, they have to support it. This is why it's wise to be slow in upgrading older devices. But it should work since it installed.
Leo recommends backing up to iTunes completely, and then reset it. Others in the chatroom say they've had no issues with the iOS 8.4 update. So wiping the phone and starting over is a good way to fix the issues. Once John does that, he can restore his backup.