iPhone

Why does my iPhone disconnect when listening in the car?

iPhone X

Episode 1538

Barry from Torrance, CA

Barry's Bluetooth connection in his Infinity keeps dropping his iPhones when he's listening to Amazon music. Leo says that Bluetooth is really finicky, but it's all we've got. It shouldn't happen, but chances are, the problem is on Infinity's end and not Apple's. It could also be an issue with Amazon Music. He should try using iTunes and see if the problem is repeated. He should also check his app settings that could change the behavior. Maybe the app thinks he's getting a call and it's "ducking" the audio.

What's a good Bluetooth headset for his iPhone?

VAVA MOOV Bluetooth Headphones

Episode 1537

Kevin from Missoula, MT

Kevin wants a wireless Bluetooth connection to his mobile device so he can be hands-free. Leo likes the headsets that have a wrap around your neck, but it contains a huge battery to let you listen for hours. Motorola headsets are great. Jabras are also good. These VaVa Moovs have nine hours of battery life and support APTX Bluetooth. The Anker Soundcore is a good speaker option.

How can I keep emergency contact information on my phone for first responders?

iOS 12 Medical ID

Episode 1536

Tom from Chicago, IL

Tom has been trying to get his friends to put their emergency health information in their iPhone. Leo says it's called I.C.E., for In Case of Emergency. It allows first responders to access vital information from a mobile phone without having to unlock it. It's called Medical ID, which enables users to put in emergency contact information, blood type, and other medical data.

Tom's wondering how he can do this on Android, though. Leo says Samsung has an ICE feature. But he could also have an ICE message created on his lock screen image.

Why is my iPhone automatically putting calls on hold when new calls come in?

Apple iPhone XS

Episode 1536

Ann from Irvine, CA

When Ann is on the phone and gets another phone call, her iPhone is automatically putting her existing call on hold and picking up the next call. Leo says that shouldn't be happening. She should be given the choice of putting her call on hold, sending it to voicemail, or hanging up and taking the call. It's usually when she's using it on speaker phone. Leo says that it could be that Siri is being triggered, but it's unlikely. It could be a hardware glitch, but that's going to be difficult to replicate.

Why aren't my text messages sending right away on my iPhone?

Episode 1535

Peter from Toronto, Ontario, Canada

Peter upgraded his iPhone to the latest version of iOS 12, and ever since then, his text messages haven't been sending right away. Leo says the first thing to do is call his carrier. There are two ways messages get sent on an iPhone, however. It's either being sent with iMessage which uses his data, or as an SMS. He's only having this problem with the built-in Messages app, and it's with everyone. Leo thinks it has to do with his wireless carrier.

Leo Tries Out the iPhone XR

Episode 1535

Leo got the iPhone XR and he says it could be Apple's most popular iPhone, in spite of the LCD screen, rather than the OLED screen. For $750 for the 64GB, which Leo says is plenty for anyone, you get all the functionality of the iPhone Xs, but with a choice of colors. What are you giving up? The OLED LED screen, and the dual camera on the back. But even that isn't bad because Apple has managed to create a version of Portrait mode that isn't that bad. Leo says that anyone coming from an older iPhone should be very happy with it.

Should I make the switch to the Google Pixel 3?

Google Pixel 3 XL

Episode 1531

Andrew from Miami, FL

Andrew is thinking of switching from the iPhone to the Google Pixel 3. How's the camera? Leo says that he's seen images of the Pixel 3 and the camera is blowing him away. Google has really refined computational photography to the point where the images look very much like those shot with a DSLR. It feels great in the hand, too. People don't like the notch though. But Leo says he'll get used to it pretty quickly.

Is there an app that will tell me what key a song is in?

Piano keys

Episode 1530

Henry from Prescott, AZ

Henry wants to know what's a good iPhone app to identify the key of a song being played. Leo says that is a great idea. Google has song recognition capability. There's an app called Shazam, but that can't identify the key of a song. The chatroom says the app is called Keyfinder. It's manual though, not automated.

KeyDetect is another app.