Byron's internet radio cuts out when he's listening on his iPhone running iOS 8.1. Leo says that intermittent WiFi has plagued iOS for years, and Leo says that the nature of the beast is to have drop outs. But since iOS 7 it's really been a big problem. Leo says that Apple must be doing something odd because it's a common complaint. WiFi can often be promiscuous and can jump from access point to access point, dropping out the signal. Could be the metal cases causing the problem. You can reset or update the firmware of the router. That could help. But the fix is elusive.
Tom likes that the M7 processor lets him track his steps. Leo says that's a great feature and all modern smartphones can now do it. These phones are as good and as bad as a Fitbit. There's limitations just like anything.
Is there anything decent for health tracking? Leo says that the dirty secret of fitness bands is that they're just pedometers. That's all. There's a lot of hype with them. But they do encourage people to take that extra step.
Ronnie got a new iPhone 5 and it's requiring a Wi-Fi network to update. Leo says that it's likely Ronnie has Wi-Fi and her husband can connect it for her. She can also connect to her computer and use iTunes to update the phone as well.
Ronnie should go to the view menu of iTunes and enable "show sidebar." Then go to the "devices" section where her iPhone is listed and then check for update. But if she doesn't have Wi-Fi, then there's always public Wi-Fi at Starbucks, McDonalds, or a public library.
Roy's old mother has been looking at an electronic magnifying device to look at documents and photos. She won't use a tablet, though. Leo says that's a shame because they're very useful and she could reset the type to any size she wants. Plus she just wants to read the books she has. Leo says that's understandable. Leo says there's a program called Big Magnify for the iPad and iPhone will allow her to read a book by magnifying the image with the photo app.
Kenny wants to know if the bend gate scandal with the iPhone 6 is legit. Leo says no, it's mostly hype. But by making a thin phone with a metal backing, it can bend. Consumer Reports says it takes up to 90 lbs of pressure to do that. And with a good strong case, it should be fine. There is a slight weak spot though at the bottom of the volume rocker, but that's true with all phones. In fact, the HTC One is even more bendable.
If you're planning to upgrade to one of the new iPhone 6 models, it's important to back up your current iPhone first. You can backup your phone to iCloud wirelessly or to iTunes on a computer.
Lou is looking to get an Android phone, but he's concerned that it won't have the same apps as the iPhone. Leo says most apps are developed for both these days and Leo says that Lou should get his apps from the Google Play Store.
Will the transition from iPhone to Android be difficult? Leo says no, not at all. Most apps are identical in their experience.
Evan got an iPhone 6 and set up his Outlook account. However, the folders that he has set up appeared without the emails that were inside of them. Leo says that Outlook uses Exchange and it should get duplicated, but it could be stuck. He should try removing it and adding it again. It may also be that the older emails won't show up since the OS doesn't want to overwhelm the phone by downloading thousands of emails. There may be a setting in email that would allow him go to back and get the older email.
Avi is an Android user who's looking to make the switch to the iPhone 6. What's going to be the hardest transition? Leo says that settings are a bit different. What about contacts? Leo says that since Avi is a google user, it'll all be automatic once he logs into it.
Avi will have to get the separate Google App to still use Google Now, otherwise he has to use Siri. But Leo thinks that Avi will like the iPhone.
Mike says with the explosion of third party keyboards on the iPhone now, is there a security issue with it? Leo says that is a legitimate concern. However, Leo doesn't think it's really an issue. Apple does warn you though, that any keyboard can capture keystrokes and send them to the developer. Apple already does that. He recommends using SwiftKey. It will allow him to swipe letters instead of typing. It's more accurate and faster to type.