Bruce's daughter wants to have a tablet for college to go with her laptop. Is a tablet good for taking notes? Leo says that Microsoft has put out a touch version of Office for the iPad before their own. Leo says that Android tablets work with it as well. But for what his daughter needs it for, Leo recommends the iPad. But the Samsung Galaxy Tab is a great Android tablet as well.
David has a first generation iPad Mini and it won't clear out an old Apple ID, even after doing a reset. Leo says that the new version of iOS requires users to verify the old Apple ID and password to prevent theft of a device and then just wiping it. Leo says one thing that David can try is a DFU reset.
Mike is a service technician and wants to get a tablet to load up his service manuals with. Leo says that any tablet will do it. He can store the PDFs in the iBook reader and he'll be good to go. If Mike is running out of space, then getting a larger 128GB tablet may be the way to go. Also, a Kindle Fire may be good. They're cheap too. Scaling may be an issue, though. But the Kindle is a great solution. Mike can put all of his manuals in the cloud, like Google Drive, and he'll be able to access them from there.
Eric has a first generation iPad that won't charge. Leo says that the original iPad needed a 10 watt charger and if he's using the smaller cube, that may be the problem. He should try a USB charger that's 5 volts and 2 amps. That should do it. If not, it's likely that the battery has reached the end of it's life and needs to be replaced. Apple will replace it for about $90, but if he's a hardy type, iFixit has directions and videos on how to do it.
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Roger wants to be able to record music and play with images. Would the Chromebook be a good option? Leo says that he can do it on a Chromebook, but it's all mostly done in the Cloud. The problem is that it needs an always on internet connection, and it's not really that easy for higher end applications like music recording. There are some Chromebook extensions that can do it, however. A good way to test it is to use the extensions on his existing computer.
Jim wants to be able to use his iPad to make annotations on photos and then sync them to his Mac. But Apple has killed iPhoto, and the photos won't sync to iPhoto on the Mac anymore. Leo says that he can't keep using iPhoto because Apple moved to Apple Photos, which won't talk to his old iPhoto desktop app. So Jim will have to update his desktop and start using Apple Photos. Then it'll sync again.
Helen has an iPad, but she can't log into her Wi-Fi with her Zoom modem/router. Leo says that's an odd issue, especially since it can see the tablet. Leo says to try and "forget" the Wi-Fi in her iPad settings and then try and reconnect. That way she can re-input the password. It could be remembering the wrong password.
Chris says that financing on the iPad Pro is confusing. Should he just buy it outright or finance it? Leo says that financing on the iPad is far different on the iPad Pro because Apple isn't competing with carriers. But it usually costs more with interest. Apple has sweetened the pot with the iPhone, bringing the interest down to almost nothing. It's still better than buying it on a credit card. Leo advises waiting to see what the financing options are when it comes out. By then, Apple should make their terms and conditions more clear.
David is wondering whether he should get the iPad Pro when it comes out, or get the Microsoft Surface Pro. We don't really know anything about the iPad Pro quite yet. Leo's impressed by it, but it comes down to whether or not software will take advantage of it. Since David will be using it for business, office work, and multitasking, Leo recommends sticking with the Microsoft Surface Pro. The Surface Pro 3 is good, and the Surface Pro 4, which should be out soon, will be even better.
Thomas bought a new iPhone 6s, his first as he leaves the Windows Phone behind. Leo says it's too bad, because the Windows phone was nice, but it just came too late to the party. Thomas is partially blind and he's had to move to the iPhone because the accessibility features are so much better. Leo says that Apple has done a great job with accessibility.