Gina tried to change her Windows account to a limited user, but now she has no internet connection. What happened? Leo says that sometimes a program won't operate properly unless it runs as an administrator. So that may cause the issue connecting to the Internet. She also has DSLExtreme and it may be that downgrading may have broken her connection to them. Leo says she should double check her connections as well. But at this point, Leo advises contacting DSLExtreme to ask them for help.
Pat keeps getting an iTunes error on his older Mac running Lion saying that it can't "allocate memory" when trying to sync to his iPad. Leo says that may be due to the version of OS X that he's using. But if he's using at least OS X Lion, then it should be OK.
Making it available on every platform, Microsoft finally made their note taking app OneNote free in an attempt to take on Evernote. We also think that Microsoft will announce plans to release Microsoft Office for iPad. Leo also believes a touch centric Office suite is coming for Windows 8 Surface tablets as well. But while people are enjoying the tablet experience, Leo says it seems like Microsoft is forcing touch on computer users.
Apple has released iOS 7.1 for iPhone and iPad, and Leo says users should run, not walk, to install it. It solves a lot of problems that have creeped up. It does seem to have battery problems, however. Leo advises resetting the iPhone after you update it, that should clear out the "cruft" and get it back to it's usual battery life. Leo advises going to Settings > General > Reset > Reset All Settings. Don't choose the "Erase All Content and Settings," as that will erase all data as well.
Ron's wife has an iPad 2 and he wants to know if upgrading to iOS 7 will be a big deal for her. Leo says that once the iPad is updated, she won't be able to go back. There is an iOS 6 update that covers the gotofail bug, but it isn't covered with the iPad. So Leo says the best thing she can do is just be cautious of her online behavior.
There's a flaw in iOS and OS X that allows a "man in the middle" to intercept your credit card information. Apple just put out an emergency update to iOS to patch this. The update is OS version 7.0.6 and users should install it immediately to all iPhones and iPads. Hopefully, the OS X patch will be coming soon as well.
BJ is wondering if there's a simpler device for her elderly mother than a traditional desktop computer. Leo says that an iPad is an ideal choice for her. But she would have to type on the screen. Despite that, for pictures of grandkids, email, browsing and more, the iPad is easy to use and very secure. Leo gave one to his mother and she loves it.
Mark wants to do training videos for his customers on computers. He tried pairing his BlueParrot Bluetooth headset with his iPad to record, but it didn't work. Leo says the quality isn't that great and the power isn't high enough to record the audio wirelessly. Leo says to use a wired microphone. It's far better. He should also use a digital interface that the iPad can understand.
Jim is an amateur photographer who reviews his pictures on the camera to delete the ones he doesn't like. For Christmas, he got an iPad Mini, and would like to preview the images on his camera card. Leo says that the iPad Mini doesn't have a set file system like that. Jim understood that and returned it. Leo says Jim didn't have to do that, he could've gotten the camera connection kit which would allow him to plug in an SD card.