iPad

How can I sync Outlook to my iPad and iPhone?

Episode 1309

Brian from Long Beach, CA
Microsoft Outlook for iOS

Brian is having trouble syncing to Outlook on his laptop, iPhone, and iPad. Leo suggests going into iOS settings and removing the Outlook sync account. He could also install the Outlook app.

It could also be an issue with his Exchange server at work, especially if other coworkers are having issues. He should use Microsoft's app on the laptop. Then remove the Exchange server from iOS devices and reinstall it. It's likely a network issue with work. Brian should talk to his IT guys, as they may have to configure it.

How can i control my iPad Pro remotely?

Episode 1300

Paul from Pittsburgh, PA
Satechi Bluetooth Smart Pointer Mobile Presenter and Remote Control

Paul uses the iPad Pro for presentations and wants to have a remote to control his Powerpoint presentation. Leo says that if he has an iPhone or Apple Watch, he can use it to sync to the iPad remotely.

Another option is a Bluetooth clicker that supports Powerpoint. He could also just make the move to Keynote. Doctor Mom uses a Satechi Bluetooth Smart Pointer Mobile Presenter and Remote Control.

How can I use a found iPad?

Episode 1295

Jonathan from Durango, CO
Apple iPad Pro

Jonathan knows someone who lost an iPad in the snow and found it months later. It actually turned on! Leo says Jonathan is incredibly lucky. Leo says to make sure it's fully dried out before turning it on again. He should stick it in a bowl of rice and let it sit for a week. This will draw out all the moisture. There may also be corrosion.

Why does my iPad keep asking me to update?

George from Santa Monica, CA

Episode 1276

George has an iPad and he keeps getting notified to upgrade to iOS 9.3.1. He keeps installing it, and it still asks him to upgrade it. Leo says that if he's not experiencing his iPad freezing up, then it really isn't as crucial to install it. But if he wants to do it, he should turn off the iPad completely and then turn it back on and install it. If that doesn't work, then Leo says that a visit to an Apple genius may be in his future.

Apple Announces New Smaller iPhone SE and iPad Pro

Episode 1273

Apple iPhone SE

Apple had its event on March 21, where it announced a new iPhone SE and iPad Pro. While they aren't revolutionary products, the iPhone SE brings the features of the current iPhone 6s to the smaller 4" phone. Apple's new iPad Pro is a smaller size as well, offering the features of the 12.9" iPad in the 9.7" size.

- Learn more about the Apple iPhone SE
- Learn more about the Apple iPad Pro

What should I get to replace my iPad?

Episode 1257

Tom from Charlotte, NC
Apple MacBook

Tom needs to replace his MacBook and iPad with newer models and he's not sure he needs to replace both. Leo says it's a good idea to wait because Apple will be announcing new Skylake models soon. One thought though is that the new 12" MacBook would give him the portability of the iPad and the functionality of a MacBook. And it has a gorgeous Retina screen. But it's that Type-C connector that people don't like.