Jay wants to get a new tablet with LTE. What should he get? Leo says it's hard to beat the iPad. And if he's going to spend that much on a tablet, he's better off with the iPad Pro because it's as powerful as a laptop. If that's outside of his budget, Samsung makes a good one and Leo recommends going to the carrier to get it. That way he can get a subsidized price.
Ashley's having problems with her refurbished iPad, so Leo advises resetting it. To do that, she'll need to press and hold the on/off switch and home button at the same time until she sees the Apple logo. Another option is a DFU reset. She'll have to plug in her iPad to the computer, open iTunes, then turn if off, and press and hold the on/off button for 3 seconds. Then she'll add the Home button for another 10 seconds. This will reset the firmware. If she sees the Apple logo, she'll have to start over.
Apple announced new iPad Pros at its event a couple weeks ago, and Leo has the new 10.5" iPad in studio. He's had it for a little more than a week, and he has thoughts on it after using it for awhile. It looks very familiar compared to past iPads, and the changes to the new one are incremental. There's finally a decent camera in it — it has the same camera as the iPhone 7. The new screen is remarkable as well, it has richer colors and is more accurate. It also has a snappy A10X processor, which is noticeably faster — it even bests the latest 13" MacBook Pro.
Mike says he can backup his iPad Air 2 to iTunes, but he can't get it to restore to a new iPad. It won't sync at all. Apple says that the backup is corrupt. Leo says if there's something wrong with the iPad's OS as it's installed, that may be true. Leo recommends backing up and wiping the old iPad. Then he should try and restore to that one. If that doesn't work, then Apple's theory is correct.
He could try making a local backup to his computer. He could also do a factory reset and let it load the OS all over again.
Art can't get his calendar and contacts to sync from his Windows 7 machine to his iPad. Leo says that Microsoft wants him to use his Microsoft account and link it to all of his other accounts. It's not automatic, so he'll have to manually do it.
Leo says that the easiest way is to sync his address and calendar with Google, and then add the account into his iPad afterwards. That way it's all synced in the cloud and he can access it anywhere.
Jason has a Windows machine and an iPad Air. He syncs iTunes to it. His iPad is broken, though, and he wants to know if he can restore his iTunes to his PC. Jason says he can get his files off the iPad using Senuti. There's also TunesGo. It'll probably just pull the files off, meaning he may lose his playlists.
Mike wants to buy an iPad to go along with his iPhone 6s. Should he get an iPad Pro or will a standard iPad be sufficient? Jason says it depends on how heavily he'll use the iPad, and for what. If he's editing audio like Mike wants, then an iPad Pro would be a lot nicer. There's a great app for it called Ferrite Recording Studio. It's only $20. Jason says it's as good as Logic or Audacity.
Mary wants to make youtube videos and create a cookbook. Leo says there's a great cookbook menu system called Paprika, which not only allows you to create a cookbook, but you can surf recipes and save them to it. It's brilliant.
David wants to know if he can use a VPN on his tablet. Leo says that TunnelBear is a good one to look at. Leo uses Hotspot VPN with a hardware dongle called the Tiny Hardware Firewall that he can plug into the tablet and it creates a Wi-Fi access point that he surfs through. It's secure and easy to use.
Michele is having issues with her iPad 2. The Wi-Fi is dropping out and her apps disappear and reappear. Is it wearing out? Leo says that what Michele is dealing with is a "Springboard crash." It may be corrupted. She should try to backup her iPad, which she should do regularly using iTunes. Once she's got it backed up, she should do a complete factory reset. It may even need to have a DFU reset.