iOS

Is my iPad wearing out?

Episode 1380

Michele from Sierra Madre, CA
Apple iPad

Michele is having issues with her iPad 2. The Wi-Fi is dropping out and her apps disappear and reappear. Is it wearing out? Leo says that what Michele is dealing with is a "Springboard crash." It may be corrupted. She should try to backup her iPad, which she should do regularly using iTunes. Once she's got it backed up, she should do a complete factory reset. It may even need to have a DFU reset.

Troubleshoot iOS Device Problems with These Steps

If you are having odd problems with your iOS device, there are some basic steps you can take first that might resolve the issue. First is to simply reboot the iPhone by holding down the power button and then "slide to power off." Then hold the power button again until it starts up with the Apple logo.

Next you can try a hard reset. You can do this by holding down the on/off button and the home button until the Apple logo appears.

White House Releases Augmented Reality App

Episode 1346

1600 app

The White House has released an augmented reality app. The app called "1600" allows anyone with a smartphone or tablet and a $1 bill to take a tour of 1600 Pennsylvania Avenue. Leo believes it's far more useful than virtual reality.

Microsoft is the first to leverage augmented reality with HoloLens. It's currently $3,000, but that should get cheaper soon. Leo says he wouldn't be surprised to see if plummet in price by next year.

Why isn't my iPad syncing to my PC?

Episode 1328

Lori from Napa Valley, CA
Apple iPad Air 2

Lori is having a problem with her iPad 2. She syncs it over Wi-Fi, but lately when she tries to plug it in to her PC, it won't let her sync. It just requests to restore to a backup. Jason says that the PC is looking at the iPad as if it's a new one and can't identify it. Updating iTunes on the PC and iOS on the iPad could help. The iPad 2 doesn't support iOS 10, though. She may be at the end of the line there. If it offers to set it up as a new iPad, that may be OK, as it pulls the data off the iPad and syncs it. That can be scary, so Lori should have iCloud backup enabled.

San Francisco Company Selling Exploits to the iPhone

Episode 1319

Apple iPhone 6s

Remember when Apple refused to unlock an iPhone because to do so would unlock all phones? Well the company NSO Group has found several flaws in the iPhone operating system and they've been selling exploits to governments to spy on dissidents. They've apparently had the exploit for three years and have been selling it. Apple has moved to patch the exploits that have been reported, but the question is, have they gotten them all? Leo says there's something wrong about selling the ability to spy on people.